Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,199 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 1 star review on 10th December 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought I'd try a different gauge of strings, ordered, arrived on time, always a bargain to be had. All good”

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Posted 2 months ago

“Very Happy great service!!”

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Posted 2 months ago

“Good customer service, product came on time. No fuss.💚”

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Posted 2 months ago

“Great experience again with Bax and the pedal board works a treat as expected. Cheers”

Bax Music 5 star review on 27th October 2024

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Posted 2 months ago

“A good quality Guild guitar, nicely made with a smooth, low action easy to play and lovely Pelham Blue colour. I purchased it as a bankrupt stock item at a very good bargain price. The only thing I could find wrong was the protective plastic was peeling off the pick guard, which has to be removed any way. Very pleased.”

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Posted 2 months ago

“I love synths but not deep on synthesis creation. Need fast easy to access presets to play with and learn. This is the first synth I’ve ever had ( I’ve had plenty ) that is enjoyable to create your own sounds. The illustrated and animated mini screen is actually awesome at telling you, in real time, how your effecting the sound. The layout makes sense, the controls are intuitive and fun. And the sounds are sublime. Really impressed with this unit so far, very enjoyable to play and use.”

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Posted 2 months ago

“Arrived on time and well packaged. Very pleased with this lovely 12 string.”

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Posted 2 months ago

“Fishman amp arrived in time stated and very pleased with it. Good service and very straightforward dealing with Bax music.”

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Posted 2 months ago

“I’ve had nothing but bad experiences with BAX. I’ve bought a few items from BAX and every time I’ve bought something, there was always damage with the item. I will never use BAX again.”

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Posted 2 months ago

“late delivery went to the wrong depot in coventry. box battered and a slight dent in the amp at the bottom.”

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Posted 2 months ago

“Brilliant service and communication. 48hrs delivery. Will be using BAX Music again! I ordered the Bose S1 pro+ PA speaker, BAX Music also included a UK power cable in the price (which I didn’t realise it didn’t come with so this was EXTREMELY helpful! Thank you BAX Music). Can’t recommend these guys enough!”

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Posted 2 months ago

“Excellent. I was pleasently surprised to learn of this re-chargable replacement claimes to last up to 20 hours on a charge, as opposed to the 8 batteries in a clamped holder's 5 hours...You could say, this is a good stride forward, so to speak. Now, looking forward to the next charge, instead of have to buy so many batteries for the same period.”

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Posted 2 months ago

“Excellent service fast delivery and excellent price, very happy with my guitar.”

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Posted 3 months ago

“Best price and next day delivery”

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Posted 3 months ago

“The stool is perfect for what I need it for no problems with the order came on time”

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Posted 3 months ago

“Great Pedal - super fast delivery as promis3ed - great service as is usual”

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Posted 3 months ago

“Nothing wrong with Bax Music ,it’s just the accordion gig bag I purchased, One review said it fits like a glove, that’s the problem it fits too tight I’m having Difficulty sipping it up,could do with having a bit more wiggle room, not much room for the straps, have to be careful sipping round the corners of the keyboard liable to scratch them with sip , otherwise it’s a good sturdy well made gig bag”

Bax Music 4 star review on 8th October 2024

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Posted 3 months ago

“Great deliver service on day of my choosing Product came well packaged Mandolin itself is beautiful...great tome and keeps in tune well, just need a strap”

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Posted 3 months ago

“I bought a Roland Gaia 2 (not B Stock), and got a B Stock unit. The box had been opened and the re-packing was not great. There were fingerprints on the front panel. So, full price but a B Stock experience. The synth works fine, a soft cloth and a factory reset sorted that out. But it's not what I paid for... certainly my last Bax purchase. There are loads of retail options.”

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Posted 3 months ago

“Packaged very well,delivered as date said it would,Bought as a Christmas present for my partner ,(would give it more stars if i could),my partner is so happy that he is going to purchase another and he is so pleased with it its not being put away till Christmas,Thank you Caroline.”

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Posted 3 months ago

Bax Music is rated 4.0 based on 2,199 reviews