Bax Music Reviews

4.0 Rating 2,264 Reviews

76 %

of reviewers recommend Bax Music

4.0

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

(3 weeks ago)

Greater than 43% of reviewers feedback is Bax Music resolves customer queries within an hour.

(3 weeks ago)

82.33%

Industry Average

“ Great delivery and packaging, stand is good quality , and customer service is good , will always use Bax Music 👍🎸🇬🇧 ”

- Michael sutemire

“ Bought Sunday...arrived Tuesday! Amazing. Perfect service, carefully packed guitar and great price. ”

- Alexandria

“ The advisor apologised for the missing items and said they would contact customer service about a £50. ”

- Colin Leighton