Bax Music Reviews

4.0 Rating 2,201 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 44% of reviewers feedback is Bax Music resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

83.72%

Industry Average

“ Always good quality goods with fast post. They keep you updated on your order so theres no worries. I've always had top service from Bax. ”

- Michael Reed

“ Very happy purchase of Pioneer DDJ FLX10 with extra cables Unbelievable prices Great customer service support Delivered with care by Parcel Force Thanks Bax Music ”

- Ed

“ Excellent service. Quick delivery. Description spot on. Product is exactly what will suit my needs in mobility and speed of setting up... ”

- Philip Parkin

Bax Music Reviews

Customer Service - Good