Bax Music Reviews

4.1 Rating 2,159 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.1

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 44% of reviewers feedback is Bax Music resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

84.80%

Industry Average

“ Fishman amp arrived in time stated and very pleased with it. Good service and very straightforward dealing with Bax Music. ”

- Anonymous

“ Brilliant service and communication. 48hrs delivery. Will be using Bax Music again! I ordered the Bose S1 pro+ PA speaker, Bax Music also included a UK power cable in the price (which I didn’t realise it didn’t come with so this was EXTREMELY helpful! Thank you Bax Music). Can’t recommend these guys enough! ”

- Lucy-May

“ Excellent service fast delivery and excellent price, very happy with my guitar. ”

- Anonymous

Bax Music Reviews

Customer Service - Good