“We felt we were promised a great service but once the money was handed over and the open day was done we had no kind of service at all on day of completion the buyers turned up in our doorstep with no prior warning from Beatles that we were OK for them to hand the keys over would not recommend them to anyone”
“Viewing appointments were managed professionally and feedback was provided within a few days of each viewing. Property brochure and sales activities were of a high standard.
Regular updates of sales activities were helpful. Close attention to co-ordination between the buyer and seller during the final stages prior to exchange.
Staff were very courteous and professional.”
“Excellent service. Jess was very, very helpful in all aspects of the matter at hand and produced a very satisfactory result.
First class service throughout.”
“Beals managed to answer all my questions quickly and acted incredibly professional. The Fareham branch and their recommended solicitor were fantastic and the sale went through swiftly and with no fuss. Beals are the most friendly, professional and efficient Estate Agents I've ever dealt with - it was a personal service and they managed everything like they really cared about you!”
“Poor service due to not getting regular updates on process allegedly checking prospective buyers ability to purchase by getting them into office but got feeling it was more to do with trying to get them to use their mortgage advisors products thus resulting in wasting 10 weeks to find their prospective buyer had bad credit history. Also feedback from viewers off property resulted in the fact that the estate agent showing them around couldn't answer any off their questions about house as they didn't enquire any from us the owners . Overall as much as they seemed very pleasant the service was very poor and for the price and service I will definitely use an online service next time”
“Got me in the property quickly but 'played down' some parts of the requirements for passing the credit scoring and the inventory was very selective biased towards the landlord, especially the photographs- very carefully/ skillfully taken!
It would benefit all; including your staff if this was more honest at onset. Your system caused problems also, as I was unable to email through the images I had taken to show issues from the inventory and had to print it all out and post to you, a bit expensive and unnecessary surely in 2016?”
“We found that we had to chase people up including Beals just to get things moving. We were told we would probably be able to move by end of Dec & turned out to be end of Feb.
We asked for the sane solicitor as the seller & were given different one.
Made to come to meeting to discuss finance when we sorted our own.
Easy to talk to & friendly but need to keep on top of things.”
“We found Beals were really good with plenty of communication at all times. I knew exactly who was viewing my house at all times as I had an email sent for every appointment. Also the negotiation of the sale was handled really well.”
“Most helpful and courteous. Nothing is too much trouble , and l feel that both my property and myself are in very capable hands . I would definitely recommend them .”
“Beals were very speedy at giving us a valuation and sorting an open day as we required a quick sale.The first day they put our house on the market it sold.The only negatives are they werent very prompt at returning calls .I left various messages asking for advice and what was happening but rarely returned .I would recommend Beals .I have used there services before and always give a good service they just need to a little more attention to message taking and returning calls when they say they will.”
“Zoe was very helpful and informative at the first meeting, she even thought she had someone interested before we put our place on the market!!!
They managed to sell our place within a couple of days and were very helpful throughout the whole process.”
