Beauty Bay Reviews

Name: Beauty Bay
Address: PO Box 518, Manchester
Rating: 2.08

2.1 Rating 394 Reviews

26 %

of reviewers recommend Beauty Bay

2.1

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used them as much as similar sites but the brand range is brilliant selling some I struggle to find elsewhere”

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Posted 7 years ago

“Free and fast delivery”

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Posted 7 years ago

“Huge range of products at reasonable prices plus free delivery if you spend over £15. I really like their descriptions of products and colours and the packaging is wonderful. Delivery time is great too. A really good internet shopping experience and my go to site for all beauty products, especially make up.”

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Posted 7 years ago

“Very fast delivery and good packaging. You can always guarantee that the item is genuine and great customer service.”

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Posted 7 years ago

“Lesson number 1 : I stupidly bought items from this company before I checked the reviews. I received my order on time but I paid extra for the gift box. The box has black marks over it (it's a white box) and it is burst at the edges and on the lid, this is supposed to be a gift box!!!! They have stuffed everything I ordered into it and forced it closed! Lesson number 2 is : EVERYTHING I bought from Beauty Bay I could've got EXACT same on Ebay for nearly half the price, I stupidly didn't shop around. I was going to try and return the items but on reading some of the reviews I might not bother as there's no telling ig I'll see my money again.. and put it down to experience......a bad experience! Moral of the story is....check the prices everywhere and more importantly CHECK THE REVIEWS BEFORE YOU ORDER!!”

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Posted 7 years ago

“tuvimos un inconveniente con el producto y fueron muy amables y rápidamente encontraron solución. muy agradecida”

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Posted 7 years ago

“They are consistently amazing”

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Posted 7 years ago

“BeautyBay ships their packages so quickly and it's free for over £15 which is fantastic. They also have a great selection of brands that I love and use constantly, ranging between high and low end.”

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Posted 7 years ago

“Extremely fast international shipping. Ordered on the 18th of the month and received my order on the 25th.”

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Posted 7 years ago

“Excellent delivery! Quick!”

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Posted 7 years ago

“Order arrived on time ....as promised./1”

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Posted 7 years ago

“Great service and fast delivery very impressed!”

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Posted 7 years ago

“Great range of products & fast delivery.”

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Posted 7 years ago

“Crazy fast next day delivery and processing up until 8pm and have lots of products you would struggle to find else where.”

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Posted 7 years ago

“My Morphe pallete was broken when it arrived and it took over a week from placing my order to actual delivery. Customer services ignored my emails to resolve the issue”

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Posted 7 years ago

“Premium delivery and good offers.”

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Posted 7 years ago

“Free standard delivery to Europe, with a good selection of items, some hard to find in Europe. Happy longtime regular customer. Customer service are helpful.”

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Posted 7 years ago

“Shipping is always so quick from beauty bay. Great service”

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Posted 7 years ago

“a lot of brands/options”

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Posted 7 years ago

“DO NOT buy from them! They do NOT have ANY customer services what so ever - They lost my order - and did not even bother to respond to my complaint. The phone numbers on goggle - will tell you that they operate on weekdays 9-5 - however when you call during those hours - you will hear a recorded message saying that they donot entertain calls on that number! Its a joke of a company!”

Helpful Report

Posted 7 years ago

Beauty Bay is rated 2.1 based on 394 reviews