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BECK EVANS Reviews

4.9 Rating 5,041 Reviews
100 %
of reviewers recommend BECK EVANS
4.9
Based on 5,041 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read BECK EVANS Reviews
Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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Anonymous
Anonymous  // 01/01/2019
Very happy with the service - Matt James made the process very easy for us.
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Posted 10 months ago
Michael Thanks for the review and the 5 stars - it means a lot to us all. Best wishes Team Beck Evans
Posted 10 months ago
Very happy with the service provided. Thank you
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Posted 10 months ago
Yun Thank you for the review and the 5 stars - we really appreciate it. Many thanks Team Beck Evans
Posted 10 months ago
Excellent service!!!
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Posted 10 months ago
Christian Thank you for the review and the 5 stars - we really appreciate it. Many thanks Team Beck Evans
Posted 10 months ago
Matt has been great from start to finish. More than helpful throughout. Would recommend Beck Evans.
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Posted 10 months ago
William Thank you for the review and the 5 stars - we really appreciate it. Thanks for recommendation too. Many thanks Team Beck Evans
Posted 10 months ago
Excellent service thank you.
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Posted 10 months ago
Carl Thank you for the review and the 5 stars - we really appreciate it. Many thanks Team Beck Evans
Posted 10 months ago
Very efficient and friendly service.
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Posted 10 months ago
Elle Thank you for the review and the 5 stars - we really appreciate it. Many thanks Team Beck Evans
Posted 10 months ago
Matthew Colgate was excellent. Really friendly and helpful. Beck Evans provided a great service and helped me clear my finance.
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Posted 10 months ago
William Thank you for the review and the 5 stars - we really appreciate it. Many thanks Team Beck Evans
Posted 10 months ago
Great service thank you.
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Posted 10 months ago
Jason Thanks for the review, the 5 stars and we are pleased the team provided you with great customer service when you purchased your vehicle from Beck Evans. Kind regards Team Beck Evans
Posted 10 months ago
Very professional and polite - definitely recommend.
BECK EVANS 5 star review on 28th February 2024
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Posted 10 months ago
Samuel Thank you for the review and the five stars and the picture! Massive thanks also for the recommendation as it means a lot to us all. Best wishes Team Beck Evans
Posted 10 months ago
Andrew’s customer service was excellent.
BECK EVANS 5 star review on 26th February 2024
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Posted 10 months ago
Michael Thanks for the feedback, the 5 stars and the great picture. Enjoy your new Volvo. Kind regards Team Beck Evans
Posted 10 months ago
Outstanding service. Andrew has been excellent in all aspects.
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Posted 10 months ago
Jacob Thank you very much for the feedback and the 5 stars - we really appreciate it. Enjoy your new vehicle. Best wishes Team Beck Evans
Posted 10 months ago
Very efficient service. Helpful and friendly. Speedy purchase and would highly recommend.
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Posted 10 months ago
Kerry Thanks for the review and the 5 stars - much appreciated. Great picture too. Enjoy your new vehicle. Many thanks Team Beck Evans
Posted 10 months ago
Mark was really friendly and helpful. He answered all questions and explained everything clearly.
BECK EVANS 5 star review on 26th February 2024
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Posted 10 months ago
Sam Thanks for the 5 stars and the kind comments - we hope you enjoy your new car. Best wishes Team Beck Evans
Posted 10 months ago
Excellent service, great deal, pleased with the entire process. Thanks Andrew.
BECK EVANS 5 star review on 26th February 2024
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Posted 10 months ago
Thank you for the feedback and the five stars - it means a lot to us all. Great Picture too. Kind regards Team Beck Evans
Posted 10 months ago
Mark has been very helpful driving the process and very friendly too.
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Posted 10 months ago
Elise Thanks for the feedback and the review we really appreciate it. Enjoy your new car. Many thanks Team Beck Evans
Posted 10 months ago
Clear, consider, readily available and kind. Thank you.
BECK EVANS 5 star review on 23rd February 2024
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Posted 10 months ago
Deb Thanks so much for the feedback, the 5 stars and the picture. We hope you enjoy your new Mercedes. Kind regards Team Beck Evans
Posted 10 months ago
Excellent service from Mark - Top Man!
BECK EVANS 5 star review on 23rd February 2024
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Posted 10 months ago
Tony Thanks for the review, the 5 stars and the picture. Happy driving Team Beck Evans
Posted 10 months ago
We were taken on a test drive of a hybrid car when the electric motor was not working so not much of a test drive. We were told that the battery had not been charged. If you have hybrid cars, then you should charge the battery for a test drive. When we went ahead and bought the car (maybe more fool us bet we were relying on Beck Evens reputation) we were told again that the battery had not been charged, even though it was plugged in when we arrived. We were also told by the sales person that the car was in full working order. We were then told by Billy the service manager, that the intermediate battery was faulty and he had ordered a replacement. When he fitted the replacement, he did something (not sure what) that meant the car would not work at all, so he sent it off to Land Rover in Canterbury to be fixed. When the car was not fixed in time, we were given a replacement similar car which worked fine. When the car was finally fixed, and my wife was setting off to drive to Austria, Engine Restricted came up on the dashboard. Not wanting to drive such a long journey with an engine problem, my wife took the car back to Beck Evens and was eventually told by a technician that it was probably a faulty sensor and she should take the car anyway. When she said that she was prepared to do that but if it broke down then Beck Evans had to come with a replacement car, they decided to give her the replacement car again and take the car back to Land Rover. We eventually receive our car in full working order 3 months after we originally took delivery. The only bright light in this whole saga was Billy (the service manager) who always told us the truth (even if it was something we didnt want to hear) and who persevered with the problem until eventually getting it fixed. In my mind the sales guy and the technician who advised my wife to just take it get one star and Billy gets five stars
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Posted 10 months ago
Tim Thank you very much for taking the time to leave us a review. We have looked in this for you. Firstly we would like to extend our apologies for the fault with vehicle and the time taken to rectify – we are bound by the constraints of the Jaguar Land Rover supply chain which let us all down with this vehicle. Whilst we take on board your feedback and comments we think it only fair to make a few points clear. Unlike most Independent / Main Dealers you were immediately supplied with a like for like vehicle as soon as the problem was identified. We also insured/taxed the like for like vehicle to enable you to travel abroad without worry. Roof Rails were fitted to your vehicle at our expense. It is always unfortunate when mechanical challenges on a vehicle take time to rectify and as you have stated we engaged Land Rover to rectify the situation. Whilst this took longer than we all would have liked, as stated above, but unfortunately parts supply is out of our control. Both the Sales Executive and the Workshop Representative test drove your vehicle extensively before you left us and we have absolute faith in the team who recommended you take the vehicle at that time. Kind regards Team Beck Evans
Posted 10 months ago
Andrew was really approachable and explained all our doubts very clearly. Very happy with the service.
BECK EVANS 5 star review on 21st February 2024
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Posted 10 months ago
Honey Thank you for the feedback, the 5 stars and the lovely picture. We are pleased you were happy with the service Andrew and the team provided you with and we hope you enjoy your lovely new BMW. Best wishes Team Beck Evans
Posted 10 months ago
Great service and very helpful from start to finish.
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Posted 10 months ago
Thank you for the feedback and the five stars - it means a lot to us and we are pleased the team gave you a great customer service experience at Beck Evans. Best wishes Team Beck Evans
Posted 10 months ago
BECK EVANS is rated 4.9 based on 5,041 reviews