BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 5,154 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 5,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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BECK EVANS 5 star review on 9th March 2025

661

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, smooth transaction for a 2yr old VW Touareg, and a really good price. The car needed its first service which Beck Evans did in their own facility and stamped the service book etc. As part of the service the car was given 2 new tyres and new brake pads all round. So then at 5k miles later during the car's first MOT I find the brake pads are on their limit (90% worn at the front, 80% worn at rear). I can only conclude they were never changed as break pads should be good for 2yrs/20k not 6 months and 5k miles. Its bordering on dangerous and has left a bitter taste. Other than that, I would happily recommend. My advice is to triple check any work claimed has been done properly.”

Helpful Report

Posted 6 years ago

Hi Marcus, I’m really sorry to read that you have had a problem with your car. To clarify our preparation for your car, we did perform a service, replaced 2 tyres and replaced brake pads on the front and rear. I’m very surprised to hear that the brakes showed signs of extensive wear after only 5000 miles. It’s a shame that we didn’t have to opportunity to investigate before you went ahead and replaced them. In future please make us your first contact should you have any issues and we’re more than happy to look into potentially problems and we always react in a fair and reasonable manner. Please feel free to send over the report to me and I’ll investigate the issue. I’m glad to hear that you’d recommend us and I look forward to hearing from you soon. Kind regards Sam Evans Director

Posted 6 years ago

“Great professional hassle free service. Matt and his highly experienced team were very helpful and attentive. Love my new car which was prepared to perfection for collection. I will highly recommend Beck Evans to family and friends.”

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Posted 6 years ago

“All good, service perfect. Highly recommend”

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Posted 6 years ago

“Good service, answered all questions. I’m happy with everything”

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Posted 6 years ago

“Car is very nice, has that i wanted and more. Staff all friendly and professional. After the sales process, everything has been good and has gone smoothly. Only negative is having to get an mot on day of collection before a longish drive home.”

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Posted 6 years ago

“Mr M Cooper was very helpful. Great sales person and went over every detail and took all the time that was needed. A great experience and helps to do further business in the future.”

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Posted 6 years ago

“Felt Matt and the staff were very polite, talked me through everything and made the whole process of purchasing/financing a car a lot easier than I imagined. Excellent customer service.”

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Posted 6 years ago

“Super smooth transaction, friendly and helpful staff. Beck Evans are on the up, with a new premises in the pipeline, they’ll soon be taking the market share in this area! Highly recommended!!!”

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Posted 6 years ago

“Great service from Andrew, Matt and Neil would certainly recommend this place. Brilliant from start to finish. Very professional and excellent customer service.”

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Posted 6 years ago

“Great service, good communication. Neil’s been fantastic. All done very smoothly”

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Posted 6 years ago

“Amazing service, spending money has never been so easy. Fast turnaround, helpful staff and great selection of cars. I arrived knowing what I wanted and within 30 minutes the car had arrived and I couldn’t be happier”

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Posted 6 years ago

“Amazing, customer service was brilliant and I’m extremely happy”

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Posted 6 years ago

“Great experience, good service and handy team. I would come back again. Thanks Matt”

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Posted 6 years ago

“Great experience with Beck Evans Great selection of Motors. Very friendly, helpful staff and Cheers Matt! Pleasure doing business with you. Thanks for everything!”

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Posted 6 years ago

“Very attentive & good sales manner. Thanks Matt, you’re a credit to the business”

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Posted 6 years ago

“Very good company, everything is great and very good people working inside. Thanks for looking after us for everything”

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Posted 6 years ago

“When I first arrived was happy with service and had a great experience”

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Posted 6 years ago

“My experience with beck evans has been awesome right from enquiring about the cars through to getting everything sorted. Matt has been very flexible in getting us to test drive without prior appointment. Very professional”

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Posted 6 years ago

“Ben was impressive, confident & knowledgeable. Everything went smoothly... expect my van! Would recommend Beck Evans to friends & family”

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Posted 6 years ago

“Excellent service from start to finish”

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Posted 6 years ago

BECK EVANS is rated 4.9 based on 5,154 reviews