Bedplanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Anonymous
Anonymous  // 01/01/2019
Excellent customer service
Helpful Report
Posted 6 years ago
Ordered a new bed for a home we hadn't moved into yet. Communication with these guys and their delivery folks was great, and they delivered on the exact date we requested. The bed itself is excellent so far!
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Posted 6 years ago
I highly recommend bed planet
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Posted 6 years ago
Bed planet had the bed I wanted at a good price, and made sure I knew about their discount. They shipped promptly, and I was pleased with the 'white glove' delivery service. Their website and service feels very customer oriented. Thanks, BedPlanet, I got exactly what I ordered, and am enjoying it thoroughly !!
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Posted 6 years ago
Fast delivery time and professional set up. Definitely would buy from them again.
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Posted 6 years ago
Wish I had thought of this sooner, sleep better with this base !!!
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Posted 6 years ago
Excellent Service- quick, easy, and product was just as described.
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Posted 6 years ago
Same nice Sternes and Foster for less $ . Great setup by very qualified delivery service and NO TAX. Two weeks from order to setup....very happy !!
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Posted 6 years ago
Great customer service and prompt delivery. A rep called to confirm our shipping address to prevent any unnecessary delay to our order. The product purchased was exactly perfect and competitively priced. Thanks
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Posted 6 years ago
Did a lot of research and found that Bed Planet offered the best online price than anyone else. Received bed in time frame as described on website with no issues. Did call with a question and the person I spoke with was very courteous and was able to give me all the information I requested without hesitation. I would recommend this company to anyone looking to purchase a bed. This is not a paid review I am just very pleased with this company. Thank you Bed Plant I love my adjustable bed!
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Posted 6 years ago
Mattress arrived in good shape. Took two weeks from ordering to delivery which was the expected time frame.
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Posted 6 years ago
Very kind and considerate customer service - Mr. Adam Gordon! I am still waiting for the tempurpedic mattress from Tempur themself to deliver. But I got the mattress protector only 4 or 5 days after ordering. Verry prompt! I have never heard about this store before until I was searching on Google for a better deal on the mattress and they had a very good promotion. Over all, I'm glad I found them and definitely will do business with them again and again if I ever need anything in near future. Once again, thank you Mr. Adam Gordon for your wonderful customer service! I truly appreciate!
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Posted 6 years ago
Order a TEMPUR-Pedic mattress online and received it within a week. Delivery went perfect! Very happy customers!
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Posted 6 years ago
Was worried about ordering a mattress online but It was 400 dollars cheaper than the local store and set up was free and they even would take away our old mattress for free! Great Experience and product was perfect. The delivery guys were really nice and even took their shoes off without me asking!!
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Posted 6 years ago
Customer service was prompt and friendly! Would not hesitate one second to use them again.
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Posted 6 years ago
Great place to do business with. They were very Professional, personable, and helpful. I love doing business with a Company that knows their product and help to make your purchase fun and easy. Honest and non aggressive and I am so happy with my new message chair. It is all I had hoped for and more.
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Posted 6 years ago
AAA+++
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Posted 6 years ago
I had a wonderful experience shopping with Bedplanet. My 3 piece sectional was almost a thousand dollars cheaper than buying at a reputable furniture store near our home. Also I received wonderful customer service. All my questions and concerns we addressed promptly and with professionalism. Jade from Connecticut
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Posted 6 years ago
I ordered an adjustable bed for my 83 year old Mom from BedPlanet.com and was so pleased by the specialized treatment that we received throughout the whole process. I initially found the product and pricing online at BedPlanet.com but then called to ask a few questions and the customer service person I spoke to was so helpful!. The bed arrived earlier than the expected delivery time, and the company that came to set it up was also very professional, pleasant and great to work with. I highly recommend BedPlanet.com.
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Posted 6 years ago
Terrific product better than expected.
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Posted 6 years ago
Bedplanet.com is rated 4.7 based on 350 reviews