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Bedplanet.com Reviews

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

Company Reviews

Product Reviews

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Bedplanet was great.!! Tanner was very pleasant to work with & quite knowledgeable about the product I was wanting to purchase. He was patient & professional. In addition, I received a discount without haggling. He provided the best price I could find & I spent hours researching, going to stores & camping out on several mattresses. There was no pressure or questionable motives. In my experiences, this is very rare in shopping for mattresses or any other major purchases. Two more things to note 1) I live in Texas, Bedplanet is in Nevada. This was a NON issue. 2) I was approved for financing with another company & tried to complete sale online & the company said I needed to be in person. To complete transactions PLUS there was not an option to put cash towards the sale to reduce the amount financed. I was sooo frustrated. I just gave up exited app with item in cart. Shortly, thereafter? I receive an email NOT a phone call from Tanner @ Bedplanet. The message was something like this: I noticed you see shopping with Bedplanet and had an item I’m your cart. Please let me know if I can be of assistance. Tanner reached out & wanted to help ME, it’s that simple. Great customer service!!! Note: Tanner is not a commissioned sales person. He is a professional that is facilitating the customer getting the merchandise they want. Job well done!!”

Posted 5 years ago

“I was very apprehensive to order a mattress online but after talking to Adam he totally made me feel comfortable .he was very knowledgeable about mattresses and was able to help me select one that was right for me. I also purchased an adjustable base for my new mattress !! It has changed my life ! I would recommend this online store to all my friends and family ! It was was so easy, fast and user friendly ! I love my new bed and I am sleeping so much better thanks to Adam !!”

Posted 5 years ago

“The entire experience with Bedplanet.com for ordering this mattress was excellent. Their web site allowed for easy evaluation of the various mattresses providing informative details including for any desired accessories. The ordering process was easy. Once the order was placed, Bedplanet.com provided excellent communications with immediate emails that included details and documentation for the order placed, shipping, delivery and installation processes. The same occurred with the local company employed to perform the delivery and installation of the mattress.”

Posted 5 years ago

“Ordered 2 Twin XL and saved lots of money. Already knew what we wanted so very happy with our purchase. Sales rep was very nice and made a great deal over the phone. Delivery service was only 3 stars. Delivery guy acted as if the "white glove" service was not really their job and the job they were doing (removing mattress and packaging) was as a favor to us and not normally their job. I think they were angling for a tip.”

Posted 5 years ago

“Fantastic!!”

Posted 5 years ago

“I ordered from Bedplanet based on earlier stellar reviews and after receiving my order to my door I like wise submit a 5-star rating :clap:”

Posted 5 years ago

“Great mattress great price. Delivery was prompt.”

Posted 5 years ago

“Good people 2 do biz with. Had the bed 1 night, hope there R no probs. But even after 1 night my body feels better. Don't hesitate to do biz with these people!”

Posted 5 years ago

“White gloves delivery was great, comfortable pillow top firm support real good price well made”

Posted 5 years ago

“I couldn't be happier with my purchase of Leggett & Platt adjustable bed frame. My order was processed quickly, delivery and set up was completed professionally. Would recommend Bed Planet and my choice of frame to others looking.”

Posted 5 years ago

“Bed delivery was delayed as the driver had the wrong delivery address and wrong customer name. However, he later pulled the packing list and found my correct name/address and made the delivery. Once I moved it into the house/assembled the lift mechanism, all worked very well. However, I strongly recommend at least two people handle moving and assembly....it weighs close to 300 lbs and was quite a task by myself. Otherwise, I'm very happy with the bed base, features of the base, price and delivery (after the driver determined the correct name/address).”

Posted 5 years ago

“I had this mattress in different sizes and unable to find in a king. Bed Planet had what I needed at a price much less than I paid previous. Shipping was 2 weeks as expected, the freight company was a little backed up so I just went there and picked up. So glad I made this purchase”

Posted 5 years ago

“Can't really review as the wrong size was ordered. Re-ordered the correct size but have not received yet.”

Posted 5 years ago

“very caring people to work with, Mattress arrived when scheduled..thank you”

Posted 5 years ago

“The online customer service was great when ordering the bed and they answered all questions we had. The delivery and set up was on time as schedule and they did a great job. This saved me a lot of money and definitely would recommend even though I had doubts about ordering without knowing about the company.”

Posted 5 years ago

“Lowest price I could find on my mattress so thought I'd give them a try. Mattress was slightly damaged in shipment to the local delivery agent. I called the customer service line and they arranged for an expedited delivery of a replacement mattress, which was received within a few days. New mattress was delivered and the old one removed with no issues at all. Pleasantly surprised at the ease of resolving this problem and couldn't be happier!”

Posted 5 years ago

“BedPlanet provided exceptional customer service and I would not hesitate referring them or making another purchase from them.”

Posted 5 years ago

“Love the mattress and glide-away adjustable frame. I must say, at 6'4" I have a bit of a buyers remorse. I chose the slip Twin XL side by side as to have one firm (what I like), and medium on the other side (potential future mate). However, when choosing a mattress I was so focused on the feel of the mattress type, I did not properly fit the mattress to my height. Consequently, I have a mattress that has 2" of head to toe wiggle room. At this price point, I would rather just get one firm King size.”

Posted 5 years ago

“Excellent service”

Posted 5 years ago

“I like to shop local but I saved 25% (after rebate) buying from BedPlanet.com. That was too good of deal to pass up! Shipping was reasonably quick and delivery was a breeze.”

Posted 5 years ago

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Bedplanet.com is rated 4.7 based on 350 reviews