Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mattress was delivered in one week on the day they promised, albeit a little later. Price was the lowest around on eBay. Delivered in bags and protected (no tears). Great service! Highly recommend. I would buy again from Bedplanet.com.”

Helpful Report

Posted 6 years ago

“I was really impressed with Bed Planet's customer service. I wanted to follow up on my order's anticipated arrival date, and the gentleman I spoke with was courteous and even called me the next day to ensure I was able to connect with the shipping company. It felt like I was dealing with a small, local business. The mattress arrived in excellent condition. Very happy that we were able to find such a deal - a little over half the price of the big mattress store's "sale" price. Thanks!”

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Posted 6 years ago

“We ordered from Bedplanet because our local store did not have the bed we wanted. Wow, glad we did! We almost saved 50% over the store price and delivery was quick and professional. Will definitely will be ordering from Bedplanet again!!!”

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Posted 6 years ago

“King Mattress”

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Posted 6 years ago

“Super easy delivery and best price”

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Posted 6 years ago

“This new mattress will probably want to make guests stay longer! Ooops! The service was great and I most appreciate the fact that I never had to leave home to get this new mattress.”

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Posted 6 years ago

“Adam and Richard are both very help have no problem working with them, nice to have people that really helps”

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Posted 6 years ago

“Love this set. Excellent quality. Would use this company again. Fast shipping also”

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Posted 6 years ago

“Efficient ordering process. Timely delivery and setup. Good value.”

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Posted 6 years ago

“Better price and BedPlanet delivered my mattress 1 day sooner than could local stores. Was real easy to place order and have no regrets with this company!”

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Posted 6 years ago

“Since I am still leary of making big purchases on-line, I do a LOT of research. I had been researching mattresses for 3-4 months and kept coming back to bedplanet.com. Even so, I set out to look around locally and price shop for the mattress I was considering. I also wanted to actually lay on the one I was considering to see if I felt it would work out for me. This would be a pricey purchase as I really wanted to get an adjustable base with it and my budget was very tight. I tried out the mattress at a well known mattress chain store and loved it. They were having a sale and offered me a deal to get both the mattress and the adjustable base. I went ahead and put the purchase on layaway to hold the price until our remodel was done and I could take delivery. After the purchase I still kept questioning if I had made the right decision. The adjustable base they offered was very plain and basic and I kept feeling like I could do better. So back to Bed Planet I went to look again. This time I called them and spoke with Richard Bosworth. I can't say enough good about Richard! Besides having a great personality and customer service skills, he worked with me and gave me a really good deal on a combo set, the mattress I wanted AND a much upgraded adjustable base from the one I had on layaway. It was a no brainer. I ordered the combo set from Richard and went back and cancelled my layaway with the local company, which they were not too pleased about. The manager tried his best to talk me out of cancelling (including using a few subtle scare tactics about ordering on-line) and even offered me another discount, because he just couldn't believe I would actually want to purchase a mattress on-line...oh the horror of it! He couldn't comprehend that even with the additional discount he offered, I was still getting a better deal AND an upgraded adjustable base with Bed Planet. Once my purchase was made with bedplanet.com Richard was still there to promptly answer my emails with the few additional questions I had. He was always very pleasant and patient. Everything went as I was told it would, right on schedule. I have nothing negative to say about Bed Planet. This was my largest on-line purchase ever and I have no regrets. I highly recommend them.”

Helpful Report

Posted 6 years ago

“Very good experience. Delivery was made within the designated time period - in fact, I was told I'd be 1st delivery of the day so I could arrange my schedule accordingly, a big plus. Most give you a 3 or 4 hour time frame but won't commit to honing in more specifically. All went smoothly. The product, a mattress, was as expected re firmness, etc. and I'm quite satisfied.”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Ordered a new bed for a home we hadn't moved into yet. Communication with these guys and their delivery folks was great, and they delivered on the exact date we requested. The bed itself is excellent so far!”

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Posted 6 years ago

“I highly recommend bed planet”

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Posted 6 years ago

“Bed planet had the bed I wanted at a good price, and made sure I knew about their discount. They shipped promptly, and I was pleased with the 'white glove' delivery service. Their website and service feels very customer oriented. Thanks, BedPlanet, I got exactly what I ordered, and am enjoying it thoroughly !!”

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Posted 6 years ago

“Fast delivery time and professional set up. Definitely would buy from them again.”

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Posted 6 years ago

“Wish I had thought of this sooner, sleep better with this base !!!”

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Posted 6 years ago

“Excellent Service- quick, easy, and product was just as described.”

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Posted 6 years ago

“Same nice Sternes and Foster for less $ . Great setup by very qualified delivery service and NO TAX. Two weeks from order to setup....very happy !!”

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Posted 6 years ago

Bedplanet.com is rated 4.7 based on 350 reviews