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Bedplanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

Write Your review

Anonymous
Anonymous  // 01/01/2019
The purchase on line (and telephone) was easy to do. Sales people were very helpful. The delivery was prompt and I was called in advance. VR Deep River CT
Helpful Report
Posted 6 years ago
Great customer service and prompt delivery. A rep called to confirm our shipping address to prevent any unnecessary delay to our order. The product purchased was exactly perfect and competitively priced. Thanks
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Posted 6 years ago
Did a lot of research and found that Bed Planet offered the best online price than anyone else. Received bed in time frame as described on website with no issues. Did call with a question and the person I spoke with was very courteous and was able to give me all the information I requested without hesitation. I would recommend this company to anyone looking to purchase a bed. This is not a paid review I am just very pleased with this company. Thank you Bed Plant I love my adjustable bed!
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Posted 6 years ago
Mattress arrived in good shape. Took two weeks from ordering to delivery which was the expected time frame.
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Posted 6 years ago
Very kind and considerate customer service - Mr. Adam Gordon! I am still waiting for the tempurpedic mattress from Tempur themself to deliver. But I got the mattress protector only 4 or 5 days after ordering. Verry prompt! I have never heard about this store before until I was searching on Google for a better deal on the mattress and they had a very good promotion. Over all, I'm glad I found them and definitely will do business with them again and again if I ever need anything in near future. Once again, thank you Mr. Adam Gordon for your wonderful customer service! I truly appreciate!
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Posted 6 years ago
Order a TEMPUR-Pedic mattress online and received it within a week. Delivery went perfect! Very happy customers!
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Posted 6 years ago
Was worried about ordering a mattress online but It was 400 dollars cheaper than the local store and set up was free and they even would take away our old mattress for free! Great Experience and product was perfect. The delivery guys were really nice and even took their shoes off without me asking!!
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Posted 6 years ago
Customer service was prompt and friendly! Would not hesitate one second to use them again.
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Posted 6 years ago
Great place to do business with. They were very Professional, personable, and helpful. I love doing business with a Company that knows their product and help to make your purchase fun and easy. Honest and non aggressive and I am so happy with my new message chair. It is all I had hoped for and more.
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Posted 6 years ago
AAA+++
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Posted 6 years ago
I had a wonderful experience shopping with Bedplanet. My 3 piece sectional was almost a thousand dollars cheaper than buying at a reputable furniture store near our home. Also I received wonderful customer service. All my questions and concerns we addressed promptly and with professionalism. Jade from Connecticut
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Posted 6 years ago
I ordered an adjustable bed for my 83 year old Mom from BedPlanet.com and was so pleased by the specialized treatment that we received throughout the whole process. I initially found the product and pricing online at BedPlanet.com but then called to ask a few questions and the customer service person I spoke to was so helpful!. The bed arrived earlier than the expected delivery time, and the company that came to set it up was also very professional, pleasant and great to work with. I highly recommend BedPlanet.com.
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Posted 6 years ago
Terrific product better than expected.
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Posted 6 years ago
The bed met all of our expectations
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Posted 6 years ago
When I purchased my mattress frame the legs were 9 inches. The mattress came up to my hip. Now with the smaller bed legs, the mattress is a reasonable height. The product was sturdy and I am very pleased with the outcome.
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Posted 6 years ago
Sales price, delivery and customer service were excellent. I would buy again from BedPlanet.com.
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Posted 6 years ago
When I bought my bed at a local store I did not know I needed special brackets to attach a headboard. After searching locally & on the Internet, I found the best price at Bedplanet.com & was able to use a coupon & get free shipping, too! In addition to the great price, the service was fantastic. Communication was great & shipping was very fast. The product received was exactly what was described and what I needed for my bed. I would recommend this site to anyone looking for a fair price & a flawless transaction! Thanks BedPlanet!
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Posted 6 years ago
I looked all over NJ trying to find this consumer reports top rated mattress and found it online at Bedplanet since it's made here in NJ I was hesitant to order it online. I called Bedplanet and talked to them and they said yes it would be shipped within NJ. The price was exactly right I got the free box spring and a discount so I ordered the cover for the mattress also. The delivery was perfect I was very pleased with this company and definitely recommend buying a mattress from them. This made mattress shopping very easy love the brand and comfort.
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Posted 6 years ago
We are very happy with our purchase at bedplanet. The stuff were very helpful, the delivery prompt and and the mattress everything we hoped for! Thanks Bedplanet!
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Posted 6 years ago
Great experience with bed planet! We have had our mattress for about a month and are enjoying it. It only took a couple of days for it to feel normal. The last time we purchased a mattress, it took awhile to feel just right. Not this time! Happy with our purchase. They also took our old mattress and box spings away. Yay!
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Posted 6 years ago
Bedplanet.com is rated 4.7 based on 350 reviews