“The salesman listened to us and did not try to push us into something we didn't want. He encouraged us to try several types of mattress and explained the differences. We appreciated his full attention the whole time we were in the shop.
The delivery people rang 10 mins before they arrived (within the scheduled time), were polite, cheerful & tidy taking all the packaging away. They also reminded us to leave the mattress clear to air for a couple of hours which I did. Even after just a few days the mattress feels very comfortable, BUT we are concerned about the very strong damp, musty odour from the mattress, it smells as if it has been stored for some time in a very damp place. I've left the bed open each day until late afternoon then put the electric blanket on low for a few hours but the smell still lingers. I don't think the mattress smell should be like this especially after four days and we have never experienced anything similar with any other new bed or mattress we've bought over the years. Can you suggest anything?”
“Greg my salesperson was fantastic. Friendly and on the ball. Greg understood the differences in the mattresses and could explain so that i could make an informed choice. Greg helped me to find just the right bed at the right price.
I love my new bed and will certainly recommend Bedpost St Lukes to my friends when they are looking for a new bed.”
“Well laid out store with multiple choices of beds and informative knowledge given by the staff, without any pressure to buy.
Looked elsewhere to compare, (similar prices) and returned to complete a sale with Bedpost due to the service on initial visit.
Legs requested with bed to tall, (our mistake), dealt with seamlessly by staff the next day.
Wonderful service from all, thank you.”
“Knowledgeable product information.Very helpful young man who served and more importantly not pushy. He organised the delivery of the bed that was to be assembled on delivery.The two men assembled the bed were polite and efficient and explained and took the time to show me how the bed underneath pulled out and how the fold up legs worked. Very happy with the bed and the staff at Bedpost”
“Knowledgeable advice about the right bed choice for my rental apartment. I was unable to visit the store but found the process of deciding on a bed and making delivery arrangements, friendly and without difficulty. I wanted a higher-end bed that would last a good 10 years with different people using it. I recommend Bedpost and would shop there again.”
