bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou Bedworks for my Devine new bed, so beautifully made and easy to assemble. I couldn’t be happier and look forward to buying a bed frame for my son also Kind regards Indi”

Helpful Report

Hi Indigo, Thank you so much for sharing the fantastic service you received from our wonderful team members. We look forward to seeing you again soon! Regards, Bedworks Team

“Exceptional service. The mattress was delivered within hours of booking. Cannot complain about the mattress either. Pretty much what the website says and very reasonably priced. Thank you team!”

Helpful Report

(Online) -

Hi Ankit, Thank you so much for sharing the fantastic service you received from our wonderful team members. We hope your new mattress brings you many years of comfortable and luxurious sleep. Regards, The Bedworks Team

“Bedworks staff were very helpful in these difficulty times. The delivery man was a real gem. The bed and bedside table look fantastic and were easy to assemble myself.”

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(Online) -

Hi Sandra, Thank you so much for your lovely review! Regards, The Bedworks Team

“Great service order on weds was delivered on Friday. The driver was great as well as I was on crutches so he put it where needed”

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(Online) -

Hi Ray, Thank you so much for sharing the fantastic service you received from our wonderful team members. Regards, The Bedworks Team

“Ordered a king mattress on line and was delivered the next day by 2 very helpful, friendly and polite so easy and professional to deal with”

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(Online) -

Hi Amanda, thank you for the glowing review, we really do appreciate it. Regards, The Bedworks Team

“I'd ideally like to give 4 and half stars. The only reason for not giving 5 stars was some average communication on delivery time once I'd purchased the mattress. Where initially delivery was indicated to be 10 biz days. 3 weeks later, I enquired through the autobot on the bedworks website, which then indicated delivery would be another 4-5 weeks, which I guess was fine given the Covid situation. Except 1 week later the mattress arrived which was great. The delivery team we're fantastic as well. Product is really good for the price range. So all in all, Bedworks are pretty good and I'd shop from them again, they just need to fix their disconnected internal comms, as during this period I was still being digitally targeted with ads and emails to buy a mattress, which I already had clearly done.”

Helpful Report

(Online) -

Hi Saxon, Thank you for taking the time to share your honest feedback with us. We take your feedback seriously. We are currently improving our processes and rest assured that your comment will be carefully considered. Regards, The Bedworks Team

“Dealing with BedWorks was simple and easy. I had no problem contacting them on the phone and making arrangements with Colin for delivery which was complicated due to Covid restrictions. The bed was delivered on time, as promised. Their delivery team followed covid protocols and were extremely courteous and professional. I would thoroughly recommend them as an honest and efficient supplier. Well done.”

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Hi John, Thank you so much for sharing the fantastic after-sales service you received from our wonderful team members. We will keep up the good work! Regards, The Bedworks Team

“I found it quite easy to use. Absolutely loved that fact that it was so easy to make the changes I wanted. I found the staff beautiful to talk to and exceptionally helpful and kind. I highly recommend this company.”

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(Online) -

Hi Melanie, Thank you for taking the time to leave us a review. We will keep up the good work! Regards, The Bedworks Team

“Staff were very helpful and knew the products well.”

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Thank you for your review Shant! Regards, The Bedworks Team

“My daughter is very happy with her comfortable king size mattress. I did a lot of research before buying to find a good combination of quality and price and am pleased with our choice. The service was terrific - good communication and a next day delivery. Would highly recommend.”

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Thank you for your review, Julie. We appreciate your insight! Regards, The Bedworks Team

“Great customer service. Not pushy”

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Thank you for your review, Anne!

“Very good store. Fair price and staff are easy to talk to.”

bedworks.com.au 5 star review on 18th August 2021

Helpful Report

Hi Rodrigo, Thank you so much for taking the time to write down your experience. We hope your new adjustable bed brings you many years of comfortable and luxurious sleep. Regards, The Bedworks Team

“Great bed like design”

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Hi Trevor, Thank you for taking the time to leave us a review. We really do appreciate it. Regards, The Bedworks Team

“Delivery was excellent, the quality of the bed base is fabulous. Would thoroughly recommend this company.”

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Hi Gwenda, Thank you for the glowing review, we really do appreciate it . Regards, The Bedworks Team

“Great prices excellent service. George and his team are all about customer service and go above and beyond to make sure you are getting the right product. A small business we should all support.”

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Hi Tom, thank you for the review, we really do appreciate it. Regards, The Bedworks Team

“Have bought from this company before, quality is great will buy again and definitely recommend”

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Thank you for your review, Kerrie. We really do appreciate it. We will keep up the good work! Regards, The Bedworks Team

“I ordered a custom bed after not being able to find what I wanted anywhere and at a reasonable price. Easy to order in my choice of fabric. Fantastic quality, couldn’t be happier. Would highly recommend Bedworks”

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Hi Raelene, Thank you for the review, we really do appreciate it. We will keep up the good work! Regards, The Bedworks Team

“Great service and delivered fabulous product on time. The linen bedframe fabric looks really lovely.”

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Hi Jane, Thank you so much for sharing this lovely feedback. We really do appreciate it. Regards, The Bedworks Team

“Super comfortable and best bed I have ever had”

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“Website easy to navigate. Live chat service is excellent, and when I could not get an immediate response (I had to break off the chat for another commitment), a return phone call from BedWorks, within 30 minutes, told me all I needed to know. Delivery service was on-time, helpful and professional.”

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(Online) -

Hi Geoff, Thank you so much for sharing the fantastic service you received from our wonderful team members. We really do appreciate it. Regards, Bedworks Team

bedworks.com.au is rated 4.6 based on 569 reviews