Bedworld Reviews

Name: Bedworld
Address: EXPRESS HOUSESTATION ROAD, HUDDERSFIELD
Rating: 3.51

3.5 Rating 838 Reviews

62 %

of reviewers recommend Bedworld

Company Reviews

Questions

Metrics

3.5

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

02039463800

Email:

info@bedworld.net

Location:

EXPRESS HOUSESTATION ROAD
HUDDERSFIELD
HD2 1UT

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Yue Zhuo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited over month for my purchase, after trying to contact them numerous time (most calls gone unanswered), the times I did get through they kept pushing my delivery date back repeatedly, I then cancelled the order and waited weeks for my refund I was promised. My banks fraud team actually got my refund back for me. I highly recommend NOT using this company”

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Posted 5 years ago

“Excellent service all round would highly recommend”

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Posted 5 years ago

“The beds pretty comfortable, however the base seems to have became increasingly creaky after time. It’s can get a bit unbearable at times so we ended up having to try fix it ourselves”

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Posted 5 years ago

“The bed was fine , but I wouldn’t use this company again as the delivery driver was very rude and not at all helpful, I paid for my old bed to be taken away , but he refused to take it as I wouldn’t leave my 6 month old child on her own and help him”

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Posted 5 years ago

“Very poor delivery span, date and time wise. Did not get the product until late on a Saturday night. This amounted to almost 10 hours wait on the day of delivery. Got a call from the driver saying he would be late, but this was after the forecast delivery time had elapsed.”

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Posted 5 years ago

“Good quality, service and price. Highly recommended”

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Posted 5 years ago

“Love the bed delivery was very good, the van driver could not have been more helpful”

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Posted 5 years ago

“Exactly as described lovely comfortable bed quick delivery”

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Posted 5 years ago

“Found the bedworld website & thought that this must be a con or a really cheap quality mattress, decided to find out for myself & certainly glad I did, the matteress set me back £169, when it arrived, I found it to be very high quality and super comfy, same quality as my last matteress which cost me around £800. Will definitely be shopping with bedworld again and will be recommending them.”

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Posted 5 years ago

“Lovely mattress quick delivery, helpful delivery man, very pleased to have a decent nights sleep, will certainly buy when others need replacing”

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Posted 5 years ago

“Great help with order placement by customer service clerk. Order arrived in good time, a bit earloer than expected. Assembled beds easily and are in good use. No complaints. Thanks great beds and service.”

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Posted 5 years ago

“The bed was absolutely gorgeous but I had arranged to have my old bed taken away. The company that deliver would not take it. I know it’s not bedworlds fault as they contract the deliveries out but this was a service I had requested from them they should ensure the company delivers and collects as promised”

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Posted 5 years ago

“There was only one driver who had to carry the very heavy parts to the front door. Carrying such weights must be unhealthy, even when you are strong. After unpacking, I saw the headboard had quite a dent. As it was packed well, and as I was sure I didn't cause it, I think the dent was caused in the factory. I communicated this issue to Bedworld, however they were not very approachable. I found them unprofessional and unfriendly. I did get a small discount, but will never buy from them again. They don't care about the customer, and surely don't care about the driver's back. The bed in itself is pretty and of good quality.”

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Posted 5 years ago

“Excellent service love the bed so comfortable and good price too”

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Posted 5 years ago

“It would have been 5 stars, but mattresses were delivered 2 hours after allocated slot (delivered9pm) mattresses very comfortable and no damage on arrival, my boys say they are very comfortable and i would but again from this company”

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Posted 5 years ago

“Delivered on time very pleased just glad I had someone to help me bring bed in as they do what they say drop to the door .”

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Posted 5 years ago

“Poor communication on delivery and the bed was delivered so quick there was no chance to check we had everything or that the product was in good order. We later found the mattress to be slightly torn.”

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Posted 5 years ago

“They delivered a 50kg bed with one driver, I have a disability and live on the second floor I was told either I help or face to pay for another delivery in order for them to send two people, I had to rely on my neighbours to help bring it up. I wonder how they would send a 50kg with only 1 person.”

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Posted 5 years ago

“Had good service from start to finish. Bed/headboard ok but draw/headboard defective. Had no problem changing these straight away. I think the bed could have been better made as cheap wood but you get what you pay for. Tks.”

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Posted 5 years ago

“Great customer service, More than happy with my mattress”

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Posted 5 years ago

Bedworld is rated 3.5 based on 838 reviews