“
Absolutely terrible customer service. Bought a bare root tree in autumn, no buds or any sign of life! No refund offered. Poorly packaged which I suspect was the reason it failed! Would not recommend this company at all. AVOID!
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- Anonymous
“
I purchased a cherry tree in May - it arrived with no soil around the root, yet there were several green leaves at the top. All previous purchases of dormant trees from other suppliers had no leaves whatsoever. I followed the online instuctions but the tree is now as dead as the parrot in the Monty Python sketch. The reply to an email I sent also left a lot to be desired in the customer service skills dept.
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- Twiglet
“
Absolutely rotten customer service. I got Sent a rubbish tree and when I got in touch I got an even more rubbish response. Thankfully i our hard through Amazon so they will refund and look into their seller practises which are truly abysmal
”
- Anonymous
