Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

Questions

Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

Write Your review

Tell us how Beer Hawk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery , friendly staff on the phone email questions dealt with very quickly good all round service”

Helpful Report

Posted 7 years ago

Great to hear you are happy with everything Peter! Cheers, Hannah

Posted 7 years ago

“Good range and easy delivery.”

Helpful Report

Posted 7 years ago

Thanks for the 5 stars. Cheers, Hannah

Posted 7 years ago

“Just bought the 'Mystery Case' and as much as i like to try different beers from anywhere, i'm sure i would never have come across some of these. It's going to give me a bit of inspiration to a bit more 'semi blind' tasting of some of the numerous beers available. Also bought a dozen glasses which came robustly packaged and in perfect order.”

Helpful Report

Posted 7 years ago

Really pleased you are happy with your Mystery Case & the glasses arrived safely. Cheers, Hannah

Posted 7 years ago

“They sell beer and are very good to deal with.”

Helpful Report

Posted 7 years ago

Thanks for the 5 stars John! Cheers, Hannah

Posted 7 years ago

“Once again fast efficient service with a great range of beers. Keep up the good work.”

Helpful Report

Posted 7 years ago

Great to hear we got everything to you so quickly Robert. Cheers, Hannah

Posted 7 years ago

“First time of ordering from Beer Hawk about a week ago. Excellent service..very impressed..! I ordered on Thursday, delivered on Saturday. I didn't have a problem, so I didn't need to contact the team, but I feel sure had I needed to, any problem would be resolved painlessly. Their keg prices are comparable with French & Belgian stores and I know because I live in East Kent and frequently hop over the ditch to shop. Looks like I won't need to any more. I'm yet to try the FREE keg return system, but there are plenty of drop-off points within a mile or two of my home. It looks simple enough - even for me..! Thanks Beer Hawk Team Cheers...!!!”

Helpful Report

Posted 7 years ago

Thanks for such a great review Chris. Really great to hear how easy your ordering was. Cheers, Hannah

Posted 7 years ago

“Another great case (World beers) of unusual beers bought for my husband.”

Helpful Report

Posted 7 years ago

Thanks Michelle, great to hear your husband like our selection. Cheers, Hannah

Posted 7 years ago

“I ordered some beers as a gift for my dad. I live in Australia and was delighted to find a couple of Aussie brands that I could send him so I was ok with paying the premium price for them for a birthday treat. However I wasn't happy when they arrived and had an expiration date within 2 weeks and was quite upset to hear that when he contacted you he was told that you didn't see it as an issue and didn't offer a replacement. Luckily the brewery here in Melbourne was more understanding and have arranged a replacement. If you're going to charge a premium price for your product and also be a business that survives on repeat purchases and recommendations, surely you should have premium customer service to match. Fobbing off a man in his 70's for the sake of re-sending six beers is ridiculous. Won't be using you again and won't be recommending your site.”

Helpful Report

Posted 7 years ago

Thanks for your feedback Rebecca. I'm sorry you weren't happy that we couldn't send out replacements to your Dad, but the stock we hold would have all had the same dates on them as they would have been part of the same delivery. I understand he spoke to one of my colleagues & they explained the situation, sorry you felt like we were just fobbing him off. Cheers, Hannah

Posted 7 years ago

“Great choice of beers,prompt delivery will be ordering more”

Helpful Report

Posted 7 years ago

Really pleased you are happy with our range of beers Peter & delivery service. Cheers, Hannah

Posted 7 years ago

“Nice cheap beer with easy to return kegs”

Helpful Report

Posted 7 years ago

Great to hear you are happy with the Perfect Draft returns Ian. Cheers, Hannah

Posted 7 years ago

“Great selection of beers and ales”

Helpful Report

Posted 7 years ago

Thanks for sharing your photo David, hope you enjoyed your beers! Cheers, Hannah

Posted 7 years ago

“Good website, quick delivery and a fun selection of beers.”

Helpful Report

Posted 7 years ago

Thanks for the 5 stars! Cheers, Hannah

Posted 7 years ago

“Excellent selection & delivery was really quick.. will continue to use ;-)”

Helpful Report

Posted 7 years ago

Great to hear you are happy with our selection Martin! Cheers, Hannah

Posted 7 years ago

“Excellent service and a great product”

Helpful Report

Posted 7 years ago

Great to hear you are happy with everything Colin! Cheers, Hannah

Posted 7 years ago

“The delivery was within 2 days from date of order and the products were excellent.”

Helpful Report

Posted 7 years ago

Thanks Dave, really please everything got to you quickly. Cheers, Hannah

Posted 7 years ago

“Super fast delivery, excellent beers!”

Helpful Report

Posted 7 years ago

Really pleased we got everything to you quickly! Cheers, Hannah

Posted 7 years ago

“Fantastic”

Helpful Report

Posted 7 years ago

Thanks for the 5 stars Bruce! Cheers, Hannah

Posted 7 years ago

“Quick delivery on products”

Helpful Report

Posted 7 years ago

Great to hear we got everything to you so quickly Tony. Cheers, Hannah

Posted 7 years ago

“Delivery within two days.”

Helpful Report

Posted 7 years ago

Am glad we got your beer to you so quickly John. Cheers, Hannah

Posted 7 years ago

“Out of date beer delivered (not a 'mystery' box). You need to review your quality control procedures, pretty basic stuff. That was my first and last online beer order. A lesson learned and I will buy from a retailer where I can see the product I am buying in future.”

Helpful Report

Posted 7 years ago

Really sorry there was an issue with one of the beers in your case. I understand you spoke to one of my colleagues & she instantly arranged a refund for the out of date beer with our apologies. We do try & keep a quality check on the dates of our beers, but this one unfortunately got missed. Cheers, Hannah

Posted 7 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews