Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and good range of beers. Would be nicer if even more choice though.”

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Posted 7 years ago

Thanks for your review - glad you are happy with the current range. We are always expanding the beers available, so pleased check back for new beers. Cheers, Hannah

Posted 7 years ago

“Order #1. Ordered for friends coming round. Wrong mixed case sent, and glass broken within. Sorted out reasonably efficiently - they sent 2 cases of the right stuff 5 days apart, which would like to think was a great recovery, but was more likely a mistake. Arrived too late for my social event , so had to buy from high street instead anyway. Order #2. Specifically ordered for Easter weekend and made this clear at time of ordering a mixed case for BBQ and beer sampling. Received call the day before saying it wouldn't arrive until following Tuesday, which left it too late to order from anywhere else, so back to High Street. The caller said it was out of their hands and blamed Courier -WRONG! Beer Hawk , you are responsible for the end to end experience including fulfilment. Change your partner firms if they don't cut the mustard. I will not be ordering from Beer Hawk again, and have unsubscribed from mailshots. Very Poor in a competitive sector.”

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Posted 7 years ago

Thanks for your review - I am sorry you have had problems with both orders you placed from us. This is very unusual & I can understand your frustration with us. With your most recent order I understand what you are saying that it is our responsibility to ensure the deliveries, but when we rely on a courier collecting the packages & they don't we do our best to rearrange collection & get them dispatched as soon as possible. We are in the process of changing our couriers & hope this issue will not happen again. Cheers, Hannah

Posted 7 years ago

“GREAT SELECTION OF AROUND THE WORLD BEERS WITH EXCELLENT CUSTOMER SERVICE AND SPEEDY DELIVERY.”

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Posted 7 years ago

Thanks for the review Robert - glad you are liking our selection & we got your beers to you quickly. Cheers, Hannah

Posted 7 years ago

“Great as always! I buy the perfect draft products. Top of the line.”

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Posted 7 years ago

Thanks for the review Neil - glad you are enjoying the Perfect Draft range. Cheers, Hannah

Posted 7 years ago

“Efficient company. Everything explained in advance. Knew precisely when the beer was arriving.”

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Posted 7 years ago

Thanks for the great review Michael - glad to hear you were so happy with our service. Enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Excellent customer service and a great range to choose from at a reasonable price.”

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Posted 7 years ago

Thanks for the review Christopher - glad to hear you are liking our range. Enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Great service and delivery! Very happy to use again”

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Posted 7 years ago

Thanks for the review David - glad you are happy with our service. Enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Brilliant Beer! Great place for PerfectDraft Kegs as well!”

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Posted 7 years ago

Thanks for the 5 star review - Cheers, Hannah

Posted 7 years ago

“Delivery of 4 kegs, happy with service however packaging looked like it had been thrown around and put back together with half a roll of tape. I expected to find my goods damaged but luckily they were not fragile and survived.”

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Posted 7 years ago

Thanks for your review Chris - apologies there was an issue with the boxes for your order. We have been trying different packaging for the kegs, but this obviously didn't work. We have made some more recent changes to the packaging, so I would hope there wouldn't be an issue with future orders. Cheers, Hannah

Posted 7 years ago

“Hi after looking on the internet we came across you specialist beers of which we chose the Deus (Champagne Beer) the reason we chose this was two fold firstly the beer was presented in a nice bottle shaped like a Champagne bottle the second was the picture that we looked at advertising the bottle had a wooden presentation box behind the bottle You can guess our surprise when the large box it all arrived was opened and all that was in the box was a bottle and some literature very disappointed and now makes the present look cheap of which it was not.”

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Posted 7 years ago

Thanks for the review Roy - sorry you were disappointed with the arrival of the Deus Beer. I have passed your comments on regarding the presentation box in the photo. I hope the recipient enjoyed the beer. Cheers, Hannah

Posted 7 years ago

“It made a very acceptable and unusual present for my son. He is a nightmare to buy for.”

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Posted 7 years ago

Thanks for review - glad we could help find a present for your son. Hope he enjoyed the beers! Cheers, Hannah

Posted 7 years ago

“Good selection and ease of ordering. Prompt and speedy delivery.”

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Posted 7 years ago

Thanks for the review Derek - glad everything was good with your order. Cheers, Hannah

Posted 7 years ago

“Tasty selection of beers, good service and delivery.”

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Posted 7 years ago

Thanks for the 5 star review - glad you like our selection of beers. Enjoy! Cheers, Hannah

Posted 7 years ago

“Received unwanted pig flesh in order. Made a restrained and courteous comment about this being unwelcome. Received fatuous response.”

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Posted 7 years ago

Thanks for your review Colette - I apologise the Pork Scratchings we included with the latest Beer Club caused so much offence. I can assure you this was not our intention in the slightest, we just thought it would be a nice accompaniment to go with the beer. I have passed on your feedback to the Beer Club team for them to consider for future cases. Cheers, Hannah

Posted 7 years ago

“Excellent service. Speedy delivery. Was kept updated by email and text. Was easy to order online.”

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Posted 7 years ago

Thanks for the great review - glad you were happy with the service. Enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Supplied what I wanted.”

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Posted 7 years ago

Thanks for the 5 star review Anthony - glad we have want you wanted.Enjoy! Cheers, Hannah

Posted 7 years ago

“Excellent products, fast delivery”

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Posted 7 years ago

Thanks for the review Andy - glad you are happy with the products & delivery. Enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Delivery was quick and buying process was”

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Posted 7 years ago

Thanks for the review Euan - enjoy your beers! Cheers, Hannah

Posted 7 years ago

“Fast, efficient service. Tasty beer too!”

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Posted 7 years ago

Thanks for the review Paul - really pleased you are happy with your order. Enjoy the beers! Cheers, Hannah

Posted 7 years ago

“Quick processing of order and delivery arrived as stated.”

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Posted 7 years ago

Thanks for the 5 star review - glad your order arrived safely. Cheers, Hannah

Posted 7 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews