Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.65

4.7 Rating 3,772 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been a while since I last ordered from BM, so it was great to see that their range of products (Belgian Christmas Beer Mixed Case + some German beers on this occasion) was as varied and interesting as before. Easy order placement and payment process and the beer arrived as promised and in good condition.”

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Posted 1 year ago

“Great selection and service”

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Posted 1 year ago

“Awesome service, well packaged and prompt delivery to England (3days) Would definitely recommend”

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Posted 1 year ago

“Excellent choices, well priced and swift delivery. Will definitely reorder through beer merchants”

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Posted 1 year ago

“Good service great selection of beers I can’t find anywhere else Will use again and again .”

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Posted 1 year ago

“beer turned up on time ....no problem. was supposed to have a free glass...... no glass. when I called to tell you about it....... you said sorry and sent me a £4.00 voucher immediatly , off of my next order. as far as I can say...a great service. Lez”

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Posted 1 year ago

“Yourselves as a company are great, offer my favourite beer (Paulaner Wheat beer) at a great price! But you need to change from DHL as your couriers, awful service from them! They don’t offer very limited options and have delayed my delivery by 24 hours for no reason”

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Posted 1 year ago

“Amazing company to deal with great selection of excellent beers and a very prompt delivery with no fuss”

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Posted 1 year ago

“DHL were used to deliver and broke 2 bottles and a glass and then didn't inform BM. Customer service when I spoke to Ben was very good replacing the beer and glass and a little extra for the inconvenience. DHL were still tardy with their delivery but it did arrive in one piece. Recommend BM.”

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Posted 1 year ago

“Great beer. Fast delivery”

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Posted 1 year ago

“Easy to use website, reasonable prices and brilliant delivery service plus some great beers and a free glass! What more could you want!”

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Posted 1 year ago

“These guys have the best selection of beer bar none. They must have some colossal warehouse set up. They are the Amazon of beer. Very quick delivery, shame it has to be over £50 for free. Really should have a lower minimum say £20. Beers are quite pricey, but offers make them a bit better. Still what you’re paying for here is quality and range. Nice free glass with some orders - you popped a really nice untapped glass in a spare hole in my box last time I wasn’t expecting- really appreciate that, it’s a lovely glass, actually better than the tulip I got with the order! Nice touch:) have bought with you guys 3-4 times now. Excellent overall I would say. A way of reducing delivery costs, or possibly offering a beer bank savings scheme like virgin wines do (save a bit each month to draw on with “beer-interest😂). Would be how I would improve. I’m a member of the virgin beer club for this reason but it doesn’t have anywhere near the range you guys have, I’d prefer to ditch them and go to you, but don’t have the ability to choose/modify the subscription box beers. Anyway you can’t have everything and you guys do a great job overall, I hope you find my ideas useful”

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Posted 1 year ago

“I made an order by mistake (don't ask) and emailed to ask to cancel the order. Someone replied back within half a working day to confirm it has been cancelled. So top marks from me and my experience with CS. Regards.”

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Posted 1 year ago

“I placed an order on 17 Nov which did noy arrive. I made a complaint to you and a new order/delivery was arranged. In spite of promise of delivery by DHL on 25, 28, 29, and 30 Nov and then 1 Dec, no delivery was ever made.”

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Posted 1 year ago

“Rapid delivery great prices and great choice of products top marks”

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Posted 1 year ago

“Excellent products, excellent service and a really fast delivery”

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Posted 1 year ago

“Great price compared to other sites, even excluding the 10% discount I received on sign up. A wide selection of Belgian beers to choose from, delivered promptly in the 3 days stated. Good work.”

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Posted 1 year ago

“Had a few days in Bruges earlier in the month and fell in love with Brugse Zot beer and thank goodness, Beer Merchants sell it along with the distinctive glass, bought both and with a discount, delivered thankfully by DHL too!”

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Posted 1 year ago

“Excellent service and rectified the problem with the delivery without hesitation. Would definitely buy from them again 👍”

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Posted 1 year ago

“Good service, arrived in good time, excellent selection of beers.”

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Posted 1 year ago

Beer Merchants is rated 4.7 based on 3,772 reviews