Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to wait a little while before I could speak to someone but once Joel G answered, he was great! Really helpful, pleasant and efficient and I got what I needed quickly. Excellent customer service!”

Helpful Report

Posted 3 years ago

“Great product and service. I had a query about my subscription which Joel was very quick to look into and resolve. Full marks!”

Helpful Report

Posted 3 years ago

“Great service, great beers. Friendly advisors, especially Joel who was a top man. :)”

Helpful Report

Posted 3 years ago

“Fantastic !! If I could give more stars I would. Reliable and professional. Customer support, top notch. Spoke with a really nice chap called Joel Gutteridge( hope I've spelled his name correctly). Very professional and friendly. In my opinion it's the sign of a quality company. And the beers,ales and stout are awesome. I've recommended beer52 to everi know, so I hope you get more business. You deserve it !! Regards to you all. Stay safe and well. Julian Allies”

Helpful Report

Posted 3 years ago

“Fab range of beers. Great customer service from Iannis. Lovely snacks too.”

Helpful Report

Posted 3 years ago

“Had my first box delivered on Saturday, with 3 sumptuous wines, 2 delicious snacks, and a Glug magazine to boot! It was so easy to place an order, the delivery was on time, and when talking to Iannis on the phone to discuss my account, he was incredibly helpful. This is the perfect treat for your family and friends (or just for a Saturday night in!)--would highly recommend!”

Helpful Report

Posted 3 years ago

“Great customer service, big thank you to Joel Gutteridge who was attentive and very helpful thank you. 👏👏”

Helpful Report

Posted 3 years ago

“Great beer/wine subscription, but due to a change in circumstances I'm having to cancel the subscriptions. Iannis was really helpful and made the process very easy. Thank you!”

Helpful Report

Posted 3 years ago

“Iannis Was a great help with the query I had with my order. Sorted it out straight away, and was very professional”

Helpful Report

Posted 3 years ago

“Excellent customer service from Iannis, who was a delight to speak with on the phone! Prompt delivery on Wine52 trial box and truly gorgeous looking wines that I can not wait to try! Thanks so much :)”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Great service, great beers, and very well looked after by Joel in customer services too.”

Helpful Report

Posted 3 years ago

“Great beer/wine selections and friendly customer service from Iannis, let down a bit by the long waiting times on the phone. The company should let you know how many callers are ahead in the queue so you can decide whether to stay waiting on the line. It was also be good to be able to pause the delivery service indefinitely and start it up whenever you like.”

Helpful Report

Posted 3 years ago

“Iannis was extremely helpful in resolving my query, thank you”

Helpful Report

Posted 3 years ago

“Prompt delivery, great service, would use again. Useful advice from Iannis when customer support required, resolved immediately.”

Helpful Report

Posted 3 years ago

“Can't fault this company and their products. I would recommend to anyone. Kirsty was especially helpful. Thank you :)”

Helpful Report

Posted 3 years ago

“Great customer support and fixes delivery issues quickly, I spoke with Kirsty today who was great to chat to and resolved my queries quickly. Been with Beer52 since 2019 and enjoyed exploring the range of beers around the world. They give you benefits for loyal members which is very appreciated. Can't recommend a better place to get high quality beers.”

Helpful Report

Posted 3 years ago

“Good quality products. Reliable friendly service particularly by Joel Gutteridge. Easy to deal with and recommended.”

Helpful Report

Posted 3 years ago

“Iannis was very helpful and friendly, sorted my query out straight away.”

Helpful Report

Posted 3 years ago

“Five stars for the assistance that I received from Iannis when I phoned to cancel my subscription. Unfortunately needed to cancel due to the delivery times being very erratic and it not giving you the option to choose a delivery date or time that would be suitable. Items are also delivered by Hermes, who are just terrible and have a tendency to leave deliveries outside your house or with whoever they want, without giving you the option to delay or divert the package. Tried both the light beer subscription and the wine subscription - the beers were really nice and very good variety, the wine unfortunately was not to my taste.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews