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Ben Garelick Jewelers Reviews

4.9 Rating 175 Reviews
98 %
of reviewers recommend Ben Garelick Jewelers
4.9
Based on 175 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ben Garelick Jewelers Reviews
I was a bit nervous purchasing online/out of state. Let me just say that the experience could not have been better. Peter went out of his way to help me, when my pendant did not match my ring he was quick to work out the details of having it corrected. I absolutely love the quality of the jewelry and the excellent customer service.
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Posted 1 year ago
She was "Bedazzled!" Thank you.
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Posted 1 year ago
Excellent service and a great selection of jewelry.
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Posted 1 year ago
Writing this review is a pleasure for me as Peter's professionalism, promptness, and dedication to getting me the best diamond value was outstanding. His information was accurate and his "say-do" was 100%. The entire experience stands in stark contrast to many post-Covid business interactions. Furthermore, my wife could not be more pleased with this beautiful ring! Lastly, my local jeweler said the insurance coverage sold to me by Peter was from the best company in the industry. Thank you Peter!
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Posted 1 year ago
Next time please don’t email my wife asking if she likes her new earrings the day before Valentine’s? Thanks.
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Posted 1 year ago
Wonderful customer service!!!!!!
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Posted 1 year ago
I love my ring by Simon G that I purchased with Ben Garelick! I am a first time customer and my experience online was made extremely easy and I was helped every step of the way. I will be returning to purchase the other items in my collection. Thank you so much!!
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Posted 1 year ago
My experience with Ben Garelick Jewelers was, hands down, the best experience I’ve ever had with a business. I proposed to my (now) wife on Thanksgiving of 2022. I got the Diamond right but really missed on the setting (poor craftsmanship). I needed the right setting. I visited Ben Garelick’s website and discovered they could sell me just the setting. The website said I could text, and so I did…the day after Thanksgiving. I connected with Peter almost immediately. I told him my issue, and showed him pictures of the setting I wanted. No problem, he said. I’ll have a CAD to you Monday. They were going to custom design and manufacture this setting and provide me with a computer-aided design in a couple days. I was astounded. True to his word, Peter sent me the CAD, and I said let’s do it. He communicated with me throughout the process. He provided me with a reasonable and accurate timeline for completion. I was so impressed, I decided to ship the existing ring to Ben Garelick Jewelers from our home, in San Antonio, TX, to have them set the stone in the new ring. It got immediate attention upon arrival and was shipped back and delivered within the same week. I’ll end where I began, this has been the best experience I’ve ever had as a consumer. Ben Garelick is my jeweler for life. Thank you so much!!!
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Posted 1 year ago
it’s beautiful and my wife LOVES it ! thank you! will be shopping more and highly recommend!
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Posted 2 years ago
Love the ring now just need the earrings. I’m a diehard fan of le vian and love the bee positive collection.
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Posted 2 years ago
Always a great company to do business with,never shop anywhere else!
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Posted 2 years ago
Love my earrings !!
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Posted 2 years ago
The painting is very pretty with a lot of dimension and color
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Posted 2 years ago
Beautiful earrings. Extremely satisfied with company and services offered.
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Posted 2 years ago
Well she said yes! I must say this has been one hell of a ride! Folks this company is by far The Best I've ever dealt with! Everyone went above and beyond! Peter Thank You! Really in this Cut Throat World U give me Hope! Good folks doing great Business is still in this Country!
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Posted 2 years ago
Wonderful service, terrific range of product and gorgeous items all available at this shining gem of a store. Highly recommend.
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Posted 2 years ago
The process was very straight forward and everything went perfect. I worked with Peter and he was able to accommodate and help accomplish exactly what I was wanting to get done.
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Posted 2 years ago
I received my custom order ring yesterday and it was totally amazing. I had a wedding band put on each side of the center ring and this really set it off. The people I dealt with from Ben Garelick couldn't have been more helpful. If they couldn't answer my question, they found out the answer and quickly let me know. The only problem I had was when the ring arrived the size was smaller than I had ordered. When I made them aware of this and chose to take it to my local jeweler for resizing, they paid the cost for the resizing. Overall, I had a wonderful experience working with them and will be 100% happy with this ring.
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Posted 2 years ago
I love love love this ring! It literally makes me happy 😊
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Posted 2 years ago
I ordered a pair of gold ball earrings and love them. Delivery was fast and appreciated their communication. I will order again!
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Posted 2 years ago
Ben Garelick Jewelers is rated 4.9 based on 175 reviews