“Wish I had of read the reviews before ordering. The quality of the shoes I received to what is shown is completely different. Tried contacting and going round in circles.
Suggest you try elsewhere very disappointing”
“Worst and Worst even worst Service or it may be spam, please don't buy any item on this site.
no response for emails.
they mentioned as expedite delivery for $27 extra still that is also a bluff, they simply mentioned the status as shipped to not cancel the order. I have never seen this type of irresponsibility by taking some other money.”
“Rcvd 3 pro of shoes all crammed into 1 bag. None of the items are as pictured on the website. Very cheaply made, even the inside of one shoe was not put together properly. Trying to request refund but can't seem to find legitimate site.”
“I have been waiting since April 7 for my orders I can’t contact you it won’t take the code I am at a loss for over $150 worth of merchandise can somebody please tell me where my order is all it says is shipped I can’t cancel it I am so disgusted with this company”
“First I was lied to about my order coming from within the US. It took 4 months to receive 2 blouses from China. Neither is good quality or design. One is so small a young child could barely fit into it. I ordered size medium. This company is another China farce. They laugh at their US customers all the way to the bank.”
“Do not order from Berrylook. I feel liked I got scammed. They will not respond to my email. I saw their add on Facebook. That was my first mistake.
1. The blouses looked very pretty on fb. Stating it was T-shirt material
2. I ordered 4 blouses for $75
3. It took 2 months to deliver and I only received 3 out of 4.
4. The quality of the material is so AWFUL, it is not t-shirt quality.
5. I am on 8 emails and they will not respond. I'm asking for a full refund.
6. I'm complaining to BBB, but I have a feeling I got scammed and wont be seeing any refund.”
“Awful company. Total scam. Beware!! They send you shoddy, smelly clothes made with terribly cheap fabrics with poor stitching. When you try to return, they refuse to provide return address. I have emailed them at least 30 times and they continue to fob me off. Really furious at their conduct. Shocked they’re allowed to advertise on Facebook.”
“Sometimes I think these sites are the same company. Web design is similar if not identical. Discounts are the same. Terms are identical. They have many of the same poorly made items. Same issues across the board. I had an order cancelled on me after they got my money. It was a battle but I got my refund after involving my state attorney general and the Federal Trade commission fraud department. The FTC works internationally
Only correspond by email and save everything to forward to FTC. I flooded them with daily requests for updates and it was obvious that the FTC was getting courtesy copies. I wore them down. They count on you giving up.”
“My order has not arrived although they took my money for two tops.
I cant get in contact with them to complain. I feel ashamed of myself for letting myself be ripped off.”
“If I could give lower than a zero, I would. I spent $200 on clothing and will not be able to wear one stitch of clothing. Poor fabric. Poorly made. Too small. Very long wait to receive clothing. The list could go on and on. Lesson learned, Berrylook! Lesson learned.”
“My order have not arrived. Its going on 4 weeks. Placed my order on May 25, 2020. PayPal states 180 days to dispute this fiasco, unbelievable! I just have to wait and see... I do believe I have been scammed by another Chinese company! There should be international laws against this type of thing!”
“I have waited over a month for delivery . Recieved items today 19th June . Quality is awful and clothes don’t fit . I can not find a way to return these items . No returns label in parcel. Been on website but cannot get any returns information. Only returns policy . I have wasted £29 .
Mrs m moten”
“Berrylook they are thief they don't response you even after and keep sending emails about new offer they don't deliver only take the money don't order on this website they are robbers.”
“DO NOT ORDER ANYTHING FROM BERRYLOOK
I ORDERED 2 THINGS FROM THIS COMPANY in April and I still have not received my order. It is now June 18. Berry look uses the same 'pat' answer every time I email asking where is my order. It is getting ridiculous . Their customer service number is always busy and this company just does not care about their customers. As long as they have their money.... they do NOT want to help. Save yourself some stress never order from this company. They just don't give a damn.”
“Sent 3 items back they were terrible material I sent the parcel back 22nd may they had to sign for it I have had no email and no refund I’m totally disgusted I have waisted£49 will never see it again”