“Bought a black dress that promised to make me the belle of the ball. Instead I ended up looking like I was auditioning for a role in Pretty Woman, as the size was incredible small and you could see everything! Thankfully I never paid much. I then read the reviews and other women had experienced the same thing when buying from the berrylook.shop . I would proceed with caution with buying since the sizes come super small and are not the same as US sizes.”
“I have really received my refund from them I ordered two items in June I received one which I was delighted with. I received an email telling me the second item was out of stock at the vendor. despite this I've not received my refund, when I send email after email they just keep sending s copy of the invoice which has both items on it.at the end of my rope trying to get my money, can't get in touch with i went on the internet and i found this service helpline number which was ( 8 5 0 six 3 two zero 9 8 zero)when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, after that I confirmed with my bank I was relaxed as I have really received my refund from them”
“Item took 7 weeks to arrive . It came today I had given up no customer service replies to emails totally ignored. Item not as vibrant as shown on line but wearable for a few times . Sorry wouldnt trust to use again”
“Nice fabric. Not the quality as pictured or fullness. The tracking system once it started was over the top. Said coming from China, ended up in England, New Jersey among many other destinations, but mailed from San Francisco, CA. Interesting experience! Good price! I guess it has a Traveling history. I need to fix the hem. Will not purchase from them again.”
“Sizes are not anywhere accurate to U.S. market.
Very cheap materials - just know that you're paying little to get little.
I want to return my items, but they haven't answered my email after a week.”
“The sizes arent in sinc with American sizes. Should be noted on website. The dress i bought had a fitted waistline yet no zipper or buttons to get the dress over my shoulders or hips. How does anyone get it on??”
“I have just bought a dress and Coat love the dress but the coat has no Lianeing in side so there are line's of stitching on the outside of the coat in the sleeves and around the hem”
“If you plan to order anything from Berrylook be prepared to wait exactly 4 WEEKS FOR IT!!
Womens clothing are nice and average decent quality for the price. I have only bought dresses.
I bought shoes 2 times and both pair are horrible and uncomfortable and I will just stick to AMAZON for shoes.
I wont even attempt to do a return with Berrylook because they have POOR CUSTOMER SERVICE!
Berrylook is okay if you absolutely cannot find the item you want on AMAZON or WALMART or any other reliable shopping website.”
“Tried returning items to get a refund and claimed my parcel had not been received, so no refund for me. Make sure your parcel is signed/tracked if returning. Would not bother again-far too much hassle.”