Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a picture of a Stags Head with a map of Notway behind it, 2 of the many things my partner has a passion for. I wanted to express my thanks to the delightful Emma on the Bath stall, nothing was too much trouble for her and also thanks to all at 'Bertie and Jack' My partner was delighted with the picture as was I . I would highly recommend a visit. Thanks again, Jacquie.”

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Posted 9 years ago

Hi Jacquie, Thanks again for the lovely review. We really appreciate it.

Posted 9 years ago

“Perfect Thank you”

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Posted 9 years ago

Hi Eleanor, Thanks for the review. We're pleased you like it :)

Posted 9 years ago

“Fantastic service, I ordered a picture Friday evening and recieved it the following Monday afternoon. The picture was beautiful and great quality. Thank you Bertie and Jack :)”

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Posted 9 years ago

Hi Lily, It really is our pleasure and we love it when we are able to get the artworks out to our lovely customers so quickly. Thanks so much for taking the time to upload a review.

Posted 9 years ago

“I bought the Tortoises "true love waits"' as a birthday gift for my Mums boyfriend, as they met later in life after both having been divorced. He absolutely loves it, I got the musical note background as they met at a Ceroc dancing. Perfect present especially as he is Vegan and loves animals! Will definitely buy again for another special occasion and will recommend to all my friends and family! Hannah”

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Posted 9 years ago

Thanks for the great review Hannah. We really appreciate it.

Posted 9 years ago

“I brought the print for a friends newborn baby and it was absolutely perfect! Looks fantastic in her nursery. It is the second time I have bought a Bertie and Jacks print and I will definitely buy again. Fantastic quick service and excellent quality products!”

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Posted 9 years ago

Hi Hollie, Thanks for the fab review. We really appreciate it.

Posted 9 years ago

“Saw the stall at Bath but wasn't able to buy on the day. Emailed the following week with regards to what I had seen which was slightly different from what you could get on the website and they sorted it for me no problem. The process was swift and efficient and the product is great. Very happy customer.”

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Posted 9 years ago

Hi Huw, Thanks for the lovely review. It was a pleasure to be able to create the artwork you envisaged.

Posted 9 years ago

“Easy to use website and lots of deigns and patterns to choose from. Really pleased with my order which was a housewarming gift for my daughter. Quick delivery. Thanks very much!”

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Posted 9 years ago

“I am very happy with my purchase of Love Doves, as I have bought it for my daughter and son in laws pearl wedding anniversary in September I am sure she will love it .”

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Posted 9 years ago

Hi Gladys, Thanks for taking the time to write such a lovely review. We hope your daughter and son-in-law enjoy a fantastic anniversary celebration in September and like their Bertie & Jack gift.

Posted 9 years ago

“Absolutely amazing!”

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Posted 9 years ago

That's what we like to hear! Thanks Charlotte from everyone at Bertie & Jack.

Posted 9 years ago

“Love my new print, it's so cute. Very quick delivery too, thank you!”

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Posted 9 years ago

Thank you for taking the time to post such a great review. We really appreciate it. :)

Posted 9 years ago

“Fell in love the moment I laid eyes on the stall in Bath. As I was on holidays at the time I couldn't buy then and there but ordered online as soon as I could. The site was pretty to look at and easy to use and my framed cut out arrived within days of ordering. My only 2 "complaints" are that the site only has prices in pounds (would love to see an option for shopping in Euro please!) and when selecting a cut out please tell us what swatch is used in the example picture. Other than that I LOVE Bertie & Jack and will definitely be ordering more in the future!”

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Posted 9 years ago

Thanks for the great review and the really useful feedback with regards how the website could be improved. These are really good points which we will definitely look at adding to the site :)

Posted 9 years ago

“A really good quality product, cute and crisp picture. Great postal service. I will definitely use again.”

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Posted 9 years ago

Thanks for fab review Dawn. We really appreciate it.

Posted 9 years ago

“I brought this as a gift for my gran's birthday and she loved it! Great service, really quick turn around thank you!”

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Posted 9 years ago

Our pleasure Lynsey. Thanks for the lovely review.

Posted 9 years ago

“Great design, easy to order online and very fast delivery. However I am not convinced of the value for money.”

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Posted 9 years ago

Thanks so much for taking the time to post a review Charles. We're sorry to hear that you don't feel our artworks reflect value for money and would really appreciate any feedback you can give on how we can offer better value for money. When we began producing Bertie & Jack artworks, we made a conscious decision to work with UK producers. While our artworks can always be made cheaper further afield, we feel proud to work in partnership with other UK businesses to produce quality products.

Posted 9 years ago

“I bought an 'Always and Forever' piece of art work and it is absolutely gorgeous. Everybody always comments on it. Excellent customer service. Will definitely be buying more!”

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Posted 9 years ago

Thanks Coco - its much appreciated :)

Posted 9 years ago

“I love my picture and thought the customer service was excellent.”

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Posted 9 years ago

Thanks for the great review Kim. It makes it all worthwhile :)

Posted 9 years ago

“Excellent product, am so pleased with it. It is a baby shower gift for a friend which I am sure she will absolutely love. It is unusual so I am confident no one else will get her the same gift. Delivery was very quick too! Thank you :)”

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Posted 9 years ago

Hi Zoe, Thanks for the great review. Bertie & Jack has always been passionate about producing beautiful & original artworks right here in the UK for our equally beautiful & original customers - you deserve nothing less!

Posted 9 years ago

“Excellent piece and nice gift wrapping! The hand written message was a nice touch for our christening gift. Delivery was pretty quick also. Very pleased! Keep up the good work B & J and see at the Bath Christmas market!”

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Posted 9 years ago

Hi Chris, Pleased to hear we're not the only ones looking forward to the Christmas market already - we'll see you there. Thanks for the great review.

Posted 9 years ago

“I fell in love with Bertie & Jack artwork when I stumbled across their stall in Bath. I have a couple of pieces for myself and they're my go to for presents for weddings, anniversaries and most recently a friends graduation. Love their pieces!!!”

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Posted 9 years ago

Hi Angela, What a generous friend you are! Thanks for the fab review from everyone at Bertie & Jack.

Posted 9 years ago

“Beautiful artwork, I could buy them all & turn my house into a mini gallery! Received quickly & in gorgeous gift boxes (which seemed a bit of a shame as they were only for me!). Will definitely be shopping again soon.”

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Posted 9 years ago

Hi Amy, We love the idea of a mini gallery of Bertie & Jack artworks in homes across the country! Thanks for the lovely review.

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews