Besmartuk.com Reviews

Name: Besmartuk.com
Address: Streate Place, St Peters Road, Bournemouth
Rating: 4.77

4.8 Rating 458 Reviews

96 %

of reviewers recommend Besmartuk.com

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Phone:

0800 6118 111

Email:

admin@besmartuk.com

Location:

Streate Place, St Peters Road
Bournemouth
BH1 2LT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to setup with many additional features of cover I hadn't dreamed of at a very fair price. Then a boiler leak and I'm abroad! No problem. Be Smart picked up my call. Liaise with tenants and sorted problem as promised. Great”

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Posted 3 years ago

“Had a boiler service plan with them which I forgot to arrange the service last year but they were happy to take the monthly payment but don't proactively remind you that your service is overdue. When I contacted them they said my contract cost was increased from 1st May which they informed me via email in February but I didn't receive or respond to. Legally they can and did implement after the 30 day cooling off period. I've cancelled my account after paying a £30 cancellation charge... I won't be using these people again.”

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Posted 3 years ago

“It took les than three hours for the engineer to attend and diagnose the problem with the boiler. He ordered the parts and did a temporary fix.”

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Posted 3 years ago

“Boiler fault diagnosed and repaired successfully. The only down-side was the length of time it took to effect the repair; reported on the Sunday, guy came out on the Monday, diagnosed the fault and said an air pressure switch was required and left. Tuesday, nothing, chased Tuesday evening. Wednesday, the guy returned and fixed the fault. Great, but three days without heating and hot water during the recent cold snap tempers the marking.”

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Posted 3 years ago

“Problem was sorted out by you electrician successfully”

Helpful Report

Posted 3 years ago

“Plumber attended a blocked shower drain the same day as it was reported, was very friendly and efficient, and quickly cleared the blockage. Very impressed with the whole experience”

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Posted 3 years ago

“Contacted Besmart at 12 noon with a plumbing issue. The plumber had fixed the issue by 2.30pm. Amazingly quick service would recommend to all”

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Posted 3 years ago

“Repair was arranged quickly and engineer was great and very efficient and kept to covid-19 rules.”

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Posted 3 years ago

“We had a sudden problem with our drains - kitchen sink bubbling and gurgling, and outside the drain blocked and overflowing into the garden. I telephoned Besmart but used the wrong Tel. No. So I sent an email instead! This elicited an immediate response from a delightful lady who gave me the correct no. 08006118111, and quickly took down the details of our problem. Within an hour a drains firm called to say they would come out from Avonmouth the following morning, which they duly did. The work was completed in an hour and is entirely satisfactory. So many thanks to Lanes for Drains, and to Besmart for excellent service.”

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Posted 3 years ago

“I had excellent service from the Plumber that arrived at the said time. He cleared the Drain in no time at all.”

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Posted 3 years ago

“i was skeptical about Be smart before moving from British gas commercial boiler breakdown cover to them . but they proved me wrong . my first boiler breakdown happened within first three months and i did by urgent repair without waiting for them but they compensate my repair cost , it was unexpected . Krystie , their Customer Service Manager is fantabulous . and her team member Pierce and Gina .. best of luck . I am thinking about to take their home emergency service for my own home as well . Regards Tanbhir Dine India Tywyn”

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Posted 3 years ago

“Engineer came to look at boiler, there was a split pipe inside which he temporarily adjusted so boiler still worked. He came back a few days later and fitted a new pipe. Boiler fine since. Very pleased with the knowledgable engineer.”

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Posted 3 years ago

“First...annual service arranged...first class..Engineer ..it,s an all-round First Class job... Well Done”

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Posted 3 years ago

“Engineer found a split pipe within the boiler so a new part was ordered and he came back in a few days to fit it. Boiler fine now.”

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Posted 3 years ago

“Engineer replaced condenser pipe as there was a small leak, the job was done very quickly an I was happy with the service thanks”

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Posted 3 years ago

“My job was the annual service of my Worcester Bosch boiler and all went smoothly. The engineer was competent in all ways, very pleasant and left kitchen clean and tidy. Very happy although he didn't leave me any paper work, I usually keep the service details but it is a small matter.”

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Posted 3 years ago

“Very pleasant and solved the problem efficient ly Thankyou”

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Posted 3 years ago

“Very helpful staff kept me upto date when I was told I would get a returned call it happened as promised treated me like I was very important brilliant service”

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Posted 3 years ago

“Very helpful and arrived on time as they said .no complaints .”

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Posted 3 years ago

“Late on a Saturday evening we experienced a failed isolation valve on the bathroom radiator. Little flood in the bathroom. We called at midnight and James very quickly answered. He was very professional and gave me reassurance he would sort for us. We agreed we could manage it overnight as we didn’t was a poor Plummer coming in middle of the night. We were kept informed via text and by midday on the Sunday a Plummer had been and fixed the problem. For what I am paying each month I am very impressed with the service and would recommend BeSmart. Affordable and professional. Thank youJames for resolving and thanks to Ross the Plummer for how professional he was especially in these strange times”

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Posted 3 years ago

Besmartuk.com is rated 4.8 based on 458 reviews