Best at hire Reviews

Name: Best at hire
Rating: 4.57

4.6 Rating 328 Reviews

91 %

of reviewers recommend Best at hire

4.6

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 288 8088

Email:

info@bestathire.co.uk

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Best at hire 5 star review on 16th October 2021

Zoe Lambert

Best at hire 5 star review on 6th May 2021

Jon Gardner

Best at hire 5 star review on 1st December 2017

Anonymous

Anonymous // 01/01/2019

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“I hired a conservatory roof ladder for one week for an excellent price. It was an excellent bit of kit that enabled me to strip and repaint my large conservatory myself. Mind you, it was delivered several hours later than agreed and collected several hours earlier than agreed - so I lost almost one day of the hire period.”

Helpful Report

(Stevenage) - Posted 8 years ago

“The item was ready and waiting in a clean condition. The guy on the phone was very helpful and the person who loaded the mixer in my van was too. On the day I needed to return the item I found that I was seen to very quickly and didn't waste anytime messing about with paperwork etc. Great hire service, thanks.”

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(Heathrow) - Posted 8 years ago

“delivered on time ...asked for extended weeks ...no problem was the answer ...brand new mixer provovided ...brilliant sevice all round”

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(Swansea) - Posted 8 years ago

“Over the moon with our amazing floorboards since sanding them back using a sander from best at hire!”

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(Bristol) - Posted 8 years ago

“good efficient service thanks!”

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(Sheffield) - Posted 8 years ago

“From my initial contact to returning the tool ( Petrol Vibrating Plate 350mm) the customer service could not be better. I was direxcted to the nearest outlet and the staff were very helpful. They shown me how to operate the machine and explained the safety requirements. Finall, the cost was more than accepted. I would highly recommend the company for hiring tools.”

Helpful Report

(Coventry) - Posted 8 years ago

“I hired a carpet cleaner for same day drop off a.m and same day pick p.m. The cleaner was dropped off at 11.50 so barely made the a.m slot and then not collected until Monday lunch time, so I spent my weekend waiting for it to be picked up! I did call several times and i was told it would be collected but they never arrived to collect it.”

Helpful Report

Posted 8 years ago

Dear Nina Harper, Thank you for taking the time to let us know about your experience. I am sorry the hire did not meet up to expectation. We have looked into the circumstances surrounding this and last Friday, the depot was experiencing an exceptionally busy day and whilst we intended to collect the carpet cleaner late Friday afternoon, other factors beyond our control made us unable to collect then. Please accept our apologies for any inconvenience caused. We hope you will consider us next time you wish to hire something.

Posted 8 years ago

“We were really impressed by the everyone we spoke to. The reservation team were very helpful but the boys at Hire Station made the difference. They provided great advice and provided great customer service. I would definitely recommend Best at Hire and particularly Hire Station Bedminster. Thank you.”

Helpful Report

(Bristol) - Posted 8 years ago

“The whole transaction was carried out very professionally. The gentleman I placed my order with was extremely helpful, as I had never used this piece of equipment before, he was able to give me a few tips. Delivery was on time and the delivery driver was very polite. All in all, I would class my experience with your company as excellent.”

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(Long Eaton) - Posted 8 years ago

“I always hire equipment from bestathire. Very efficient service and prices reasonable too. I have recommended using the website to my family and friends.”

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(Cardiff) - Posted 8 years ago

“Fairly straight forward business transaction.”

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(Leeds) - Posted 8 years ago

“Excellent service and a good price.”

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(Manchester) - Posted 9 years ago

“excellent service quick and efficient The product was as described and full functional”

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(Birmingham) - Posted 9 years ago

“Fantastic value for money. Great item and delivery arrived as arranged. Collection was on time with a smile. Will definitly use again for all such items. Carpet cleaner next on the list.”

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(Croydon) - Posted 9 years ago

“Helpful staff, easy hiring and return process. Had an issue but it was resolved very quickly, would use again.”

Helpful Report

(Croydon) - Posted 9 years ago

“My first time using "Best at Hire" and I do not regret one bit having chosen this company over its competitors. From the affordable prices & delivery/collection charges to an efficient and friendly service, "Best at Hire" was a winning choice. Upon hiring on their website, I called them to request that the tool be delivered as early as possible on Saturday morning and there it was on my doorstep at 8:30 in the morning and not only that, this request was written on my invoice. Can not praise and recommend enough. Thank you for an excellent service. Definitely will use again.”

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(Greenford) - Posted 9 years ago

“Excellent service, arrived on time, friendly drivers, equipment clean and presentable and collected on the day as promised. Overall fantastic service and for a very reasonable price.”

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(Southampton) - Posted 9 years ago

“Very good good service all round thanks”

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(Folkestone) - Posted 9 years ago

“Unfortunately we could not get one of the heaters to work. They were both different and after raising this we were told that they did both work although one was hard to light and needed a different technique to the other. Dissapointing but looks like user error! The heaters were also delivered a day late due to not having gas. We didn't get any refund for this but were given an extra day which was of no use to us as our party was over and we were leaving the place we had rented!”

Helpful Report

(Glasgow) - Posted 9 years ago

Thank you for taking the time to let us know about your experience. I am sorry the hire did not meet up to expectation. We do mention on our hire terms that occasionally alternative items of similar quality and performance may be offered. In hindsight the driver could have demonstrated the differences between both models, so thank you for raising this. We understand that we offered to deliver after 5pm but were informed that as long as we delivered well in time for the party on the Saturday this was acceptable. We delivered before 9am on the Saturday morning well in time for the event. We did offer to extend the hire as a gesture of good will but were informed there was no need as they were only required for the party on the Saturday. Please accept our apologies for any inconvenience caused. We hope you will consider us next time you wish to hire something. Kind regards The Hire Team

Posted 9 years ago

“Delivered nice and early and picked up on time. Good value for money,”

Helpful Report

(Stevenage) - Posted 9 years ago

Best at hire is rated 4.6 based on 328 reviews