"Awful company and non existent customer service.\r\n\r\nDon\u2019t fall for the secure your holiday for \u00a320 con that\u2019s the permanent headline on their website. You can\u2019t secure your holiday for this at all!! Yes it\u2019s hidden somewhere in the T&C\u2019s (over 100 of them) but the headline shouldn\u2019t be allowed and says a lot about the morals of this company.\r\n\r\nIt cost us over \u00a3660 when we thought we could hold the property and then confirm and pay later. Also shame on the owners of 3 Tinkers End who clearly agree with the scam so be carful of booking and staying there. \r\n\r\nAnd if you do want to speak to someone good luck. It\u2019s as if they purposely don\u2019t have any phone offering so people can\u2019t give their opinion.\r\n\r\nWe had used them prior to Sykes Cottages purchasing them and always found a lovely small helpful team. But wow how things have changed for the worst.\r\n\r\nAVOID AT ALL COSTS!!"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"

"Hidden cottage we stayed may bank holiday weekend paid 620 for a cottage which had stair ladder like a ship bathroom ceiling was deteriorating in two places slabs outside on patio were loose moved 2inchs down when u stood in three of them been fob off for refund said should have reported while there but as I said we didn\u2019t want workman there while your on holiday for three days as this would have took a day at least to fix they r still advertising this property but not the pictures we got of bathroom ceiling falling out in two places going to take legal action now as not keepin property within the law up to stand for insurance Purposes will never book with them again and I suggest nobody else does saucepans all not clean properly didn\u2019t use ate out they are not responding to my emails. \r\n\r\nSteph arnold"