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Betta Living Reviews

3.3 Rating 882 Reviews
56 %
of reviewers recommend Betta Living
3.3
Based on 882 reviews
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Customerservices@bettaliving.co.uk

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Anonymous
Anonymous  // 01/01/2019
Betta living bedrooms B56633 Nothing wrong with our existing bedroom except needed an update and change. A windfall allowed the pricey (but worth it) portofino range which was custom made for our bedroom. Yes, there was mess and stress but it was all absolutely worth it as the result is stunning Everyone who has seen it gives a wow factor thumbs up. None of this would have been possible without the people who worked on the project. Our bedroom is large and very awkwardly shaped and required a lot of thought and customer tolerance. My husband and l are creative people who have valid opinions on what was needed practically and aesthetically. We were worried about getting the right guys for the job. We need not have worried. Fist up was Roz who did the fist draft design. She was bubbley and fun as we waded through the difficulties. She was aware that the job was a matter for close consideration. She advised that we needed the 'right' surveyor. Next up was Dave, a very thoughtful and measured man with a lovely dry sense of humour. We knew he would do us proud and he did, putting hours into this unusual project
Helpful Report
Posted 9 years ago
Good morning Mrs Lea, Thank you for taking the time to write such a positive review. It is great to hear that you received such a pleasant experience and were impressed by our designer and surveyor. We are happy we could make your installation such a success. I will pass on your comments to the bedroom team to pass on your great feedback. Kind regards Mark Customer services
Posted 9 years ago
Excellent job really impressed with the standard of work from Mike, the fitter who installed our Wardrobes. Only minor issue we had was the surveyor seemed to send his report in by Pigeon mail and took over two weeks to send it in, luckily it didn't affect our preferred installation dates. Would definitely recommend Betta Living if you are looking to have wardrobes installed. We used the Chester Showroom.
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Posted 9 years ago
Good Morning, Thank you for taking the time to write this review. In order for us to pass your kind words onto Mike your fitter could you please reply with either your 'B'Order number or your postcode. This will allow me to trace your order. Once again thank you kind regards Danielle Customer Services.
Posted 9 years ago
We are very happy with the Betta Living service and fitting. Ray did the work and he was both professional and friendly. We had total confidence in him as he had previously fitted a wardrobe for us that is like new after 8 years. A job very well done! Customer number: B62557
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Posted 9 years ago
Thank you for taking the time to write this review and to report that you are very happy with the Betta Living Service, I will ensure that a copy is passed onto your fitter. Kind regards Lesley Customer Services
Posted 9 years ago
Very pleased with my new wardrobes, excellent from start to finish, excellent service, always contacted about delivery/fitting will use again
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review, in order for me to pass on your kind comments could you please reply with your "B" order number or full post code, this will allow me to trace your order. Thanking you in advance. Lesley Customer Services
Posted 9 years ago
Job B62228 By Ken & Tommy Both were very professional and hard working. Very courteous and helpful. Tidy and excellent workmanship from start to finish. Would recommend this team to any one looking for bedroom fitters. Very happy with the wardrobe. Excellent job. Vijay & Pauline
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Posted 9 years ago
Thank you for taking the time to write this review, I will ensure that your fitting team (Ken and Tommy) are passed a copy of your kind words. Best regards Lesley Customer Services
Posted 9 years ago
I was delighted the way the young men set about their work. No slacking and worked extremely hard - very impressive. The units are lovely and I am well pleased with the outcome, especially since I have a very narrow galley kitchen and was limited to what I could have. I have no hesitation in recommending this company.
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Posted 9 years ago
thank you for taking the time to write this review we are pleased to read that you were impressed with your fitting team and that you enjoy your new kitchen. Kind regards Lesley Customer Services
Posted 9 years ago
Michael the fitter was very coerteous and professional. Karen Lund at head office was brilliant.
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review I will ensure that the people mentioned as passed a copy. Kind regards Lesley Customer Services
Posted 9 years ago
Michael the fitter was very coerteous and professional. Karen Lund at head office was brilliant.
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Posted 9 years ago
Ray was so helpful and has done a fantastic job. Really happy with the whole process. Will use you again.
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Posted 9 years ago
Thank you for taking the time to write this review. It is good to read that you are pleased with the whole process and will ensure that a copy is passed onto all involved especially your fitter Ray. Kind regards Lesley Customer Services
Posted 9 years ago
Excellent fitter, very tidy, good quality furniture happy with the whole process
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review, in order for me to pass onto all involved could you please reply with your "B" order number or full post code. Thanking you in advance. Kind regards Lesley Customer Services
Posted 9 years ago
New Bedroom Fitted by Ken and Tommy, Would highly recommend these guys nothing too much trouble all question answered ,arrived early and hard days work put in, Would highly recommend Betta Living .Thank you to all the Betta living team
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Posted 9 years ago
Thank you for taking the time to write this review it is good to read that you are pleased with your new bedroom and I will ensure that your kind words are passed onto Ken and Tommy. Many thanks Lesley Customer Services
Posted 9 years ago
We had our small bathroom modernised with a different layout agreed with bettaliving.From going into the showroom,meetings with with designer and surveyor and completion of the installation the whole job was done in a friendly but professional way. The layout provided gives the impression of increasing the size of the room while the standard of fitting and quality of work done by Derek and Robert can only be described as exemplary.Probably captured by a comment from Derek "I respect my customers and make sure they get what they want" Certainly recommend paying bettaliving a visit.
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Posted 9 years ago
Thank you for taking the time to write this review, it is good to read that the layout has given you the impression of increasing the size of the room and that you are pleased with the work carried out by your fitters. I will ensure that all involved are passed a copy of your kind words. Many thanks Lesley Customer Services
Posted 9 years ago
B60079 WE DECIDED TO RETURN TO BETTALIVING TO FIT OUR OTHER TWO BEDROOMS FOR ONLY ONE REASON BEING , THAT RAY THE FITTER WOULD RETURN TO DO THE JOB AGAIN.BETTALIVING SHOULD BE PROUD OF HAVING SUCH A HARDWORKING PUNCTUAL,RELIABLE,HONEST,NEAT IN HIS WORK WITH ATTENTION TO DETAIL PERSON WORKING FOR THEM.RAY ALSO WORKED ALONG WITH US IN GIVING US ADVICE AND MAKING SURE WE WERE HAPPY WITH OUR DECISIONS BEFORE GOING AHEAD WITH TASKS. WE TRUSTED RAY COMPLETETLY AS WE WERE EXTREMELY HAPPY WITH HIS PREVIOUS WORK ON OUR CHILDRENS BEDROOMS.BETTALIVING WE WOULD DEFINITELY RECOMMEND YOU ONLY BECAUSE OF YOUR FITTER RAY!!!!! A BIG THANK YOU RAY !!!!! VERY SATISFIED AND HAPPY CUSTOMERS!!!!!!
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Posted 9 years ago
Thank you for taking the time to write this review, I will ensure that your fitter Ray is passed a copy so that he can read your kind words. Best regards Lesley Customer Services
Posted 9 years ago
Wendy & Alan Mathers new bedrooms in Warrington. Well what can we say? We have 2 beautifully fitted bedrooms in our new home and they look perfect!! You never know how good they will truly look until the jobs been done. Well I think it's down to the amazing fitters Ken and his (side kick) Tommy. The finished work was truly top notch and boy did they work, even late into the evening. 1 year ago we had a bedroom fitted by Hammonds, a well respected company. We can definitely say Betta Livings fitters were the best and gave a higher standard of fitting. Thanks to them I would recommend the company. Only downfall was a damaged unit top that took too many attempts to re deliver. Thanks boys it's all down to you two!!!!! ??
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Posted 9 years ago
Thank you for taking the time to write this review, it is good to read that you are pleased with you 2 new beautiful bedrooms I will ensure that your kind words are passed onto your fitting team Ken and Tommy. Please accept my apologies for the delivery concerns for the replacement part. Kind regards Lesley Customer Services
Posted 9 years ago
We had viewed a number of fitted bedroom specialists and only came across Betta Living by accident whilst in the Trafford Centre. We were immediately impressed by the quality of their products so we asked to see a Sales Designer. From Enquiry to Installation there is absolutely nothing you can fault. Melanie at the Stockport Showroom, Simon our Sales Designer, Ross our surveyor, Karen the Installation coordinator and Mike Morley our fitter all exude the level of professionalism that guarantees the exemplary final installation. The icing on the cake is the price, excellent value for money. We have just popped into Stockport to make the arrangements for our third bedroom.
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review it is good to read that found the service you received to be professional, if you would reply with your B order number or full post code this will allow me to trace your order and ensure that all involved is passed a copy. Kind regards Lesley Customer Services
Posted 9 years ago
Great service and great fitter from bettaliving. Fully satisfied with the fitter, his nature and the job completion was a top notch.
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Posted 9 years ago
Thank you for taking the time to write this review, it you could reply with your B order number or name and full post code. This would allow me to trace your order and pass a copy onto all involved. Kind regards Lesley Customer Services
Posted 9 years ago
Having finally got the opportunity to extend our house and invest in our first kitchen of our choice...entering the kitchen buying world was a little daunting to say the least....! We looked at all the usual sources, we had an option to go with another leading supplier but would have had togone through a building contractor to get it....so my wife and I thought we would give a Betta Living a go.... Ian the regional design manger came to visit us just after xmas 2015, and we both were fully prepared for the usual pressure selling...yes at the end of the day he is a salesman and selling and selling up is what they are paid to do..But we didn't get any of that, he was open and honest about the products and we ended up agreeing on a kitchen & a deal on appliances at a price we were happy to pay, he even extended in writing the cancelation period as we had been let down by a builder, which they extended further. After agreeing the deal, we were still a little unsure of the product and the quality, however because Next at home are near us we could go and road test the exact kitchen we were buying and felt a little more reassured about our purchase. In regards to the follow up survey (by a guy with over 30 year experience in the kitchen game) communications to and from BL, the actual delivery date and subsequent delivery absolutely no complaints there all were A1. We decided to go with an independent fitter, who again had loads of experience of fitting kitchens of all types of quality, he too was impressed with the quality, he wasn't too impressed with the amount of end panels though (as he under estimated the fitting time) as they all had to be cut to fit...but they al addedl to the great look and structural stability of the kitchen....I would rather a job be done properly than bodged and rushed! We now have a fantastic kitchen in our extension thanks to Betta Living.....remember you pay for what you get and a proper job should never be rushed...
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Posted 9 years ago
Many thanks for taking the time to write this very detailed review and that you now have a fantastic kitchen. To enable me to send a copy to all involved could you please reply quoting your "B" order reference or you full post code. Kind regards Lesley Customer Services
Posted 9 years ago
We called into the Betta Living store in Chester to look at fitted bedroom furniture, the lady assistant was very helpful and arranged a home visit. Julie called and was very experienced and provided some very useful information and ideas. We agreed the cost and we were then contacted by Dave the Surveyor who called out and checked the design and made a few changes, he was very pleasant , knowledgable and explained the process in detail. Mel the bedroom fitter called the evening before the installation with his time of arrival, he was punctual, polite, and it was a pleasure to have him in the house. His work was first class and his attention to detail was superb. He worked constantly for the two days, the bedroom furniture now looks fantastic. He was very tidy and cleaned up after himself. He is an asset to Betta Living. We wouldn't hesitate to use Betta Living in the future, the total experience was first class from start to finish. Many thanks Geoff Swindley
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Posted 9 years ago
Thank you very much for your positive review. We are so pleased you were happy with the overall service and the workmanship of the fitter. Enjoy your new bedroom! Kind regards Jordan Customer Services
Posted 9 years ago
We had a study fitted by Betta Living. The whole experience was perfect from start to finish - the design was just what we wanted, the delivery arrived as promised and the 2 fitters were amazing. They worked really hard and did not finish until 10pm on the final day of fit. We are delighted and everyone who has seen the study has been really impressed
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Posted 9 years ago
Thank you very much for your review. It is great to hear you are happy with the final outcome and the service provided. Please could you reply with your details so we are able to trace your account and forward on your review to the team involved. Kind regards Jordan Customer Services
Posted 9 years ago
The whole experience including design, survey, delivery and fitting was excellent. The Betta Living team continue to impress us and now with three bedrooms successfully completed by them, we are very happy with the company. A special mention should go to the two fitters, Ken and Tommy who worked 12 hour days to ensure our children had their bedrooms as soon as possible. They worked meticulously and blended into the family whilst they were with us. Ken and Tommy both cleaned up after themselves daily and consulted us as and when necessary to ensure we had the best possible finish to the new rooms. I can, wholeheartedly, recommend Betta Living.
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Posted 9 years ago
Thank you very much for your review and your kind words regarding the fitters - a copy will be forwarded to the team involved. We are so happy we were able to help transform your bedrooms. Enjoy! Don't forget you can earn up to £250 just for recommending Betta Living. Kind regards Jordan Customer Services
Posted 9 years ago
Betta Living is rated 3.3 based on 882 reviews