Betta Living Reviews

Name: Betta Living
Rating: 3.30

3.3 Rating 882 Reviews

56 %

of reviewers recommend Betta Living

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3.3

Based on 882 reviews

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0161 622 9460

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Customerservices@bettaliving.co.uk

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Betta Living 5 star review on 12th October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My initial experience was first class but since original bedroom was delivered and fitted, I wanted to then add a headboard, I have been pushed from pillar to,post, no one wanted to know, infact the girls in Chester showroom were quite rude, and no one ever got back to,you, eventually I spoke to Chris who put ,e I touch with the " add on " manager and hip hip hooray, my headboard was ordered and I have a delivery date. - get your act together and don't promise to deal with and get back and then just ignore.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, sorry to read of your experience please accept my apologies. All feedback is taken seriously and I have passed this onto the relevant teams but pleased to read all was resolved. Kind regards Lesley Customer Services

Posted 9 years ago

“We had our new fitted wardrobes recently fitted and they are fantastic! Great quality and the fitter Lee Jones did a superb job putting them in. Would highly recommend Betta Living to others!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, good to read that your new fitted wardrobes are fantastic and so pleased that you would recommend. Kind regards Lesley Customer Services

Posted 9 years ago

“The quality of Betta Living's bedroom furniture is excellent and we are absolutely thrilled with the fitted wardrobes and final design of the bedroom. Every stage and every individual concerned with the bedroom has been professional. However, the actual fitter Dean Lang has been amazing in his perfectionism and care whilst working in our home. His attention to detail and ability on the job have been second to none. I would recommend both Betta Living and Dean Lang to anyone. No one working in our home has ever brought a hoover to clean after he had finished - but Dean did. Thank you.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, great to read that you are "absolutely thrilled" with your new bedroom furniture and especially your fitter Dean, I will ensure that he receives a copy. Thanks again and kind regards Lesley Customer Services

Posted 9 years ago

“Excellent service from the surveyor right through to the final fitting. First class product value for money would recommend you to my family and friends. I would like to say the fitter John Dunn was polite and tidy a good man at his job. T. Hanks”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, great to read that you describe the product as first class and that you would recommend. Kind regards Lesley Customer Services

Posted 9 years ago

“Very impressed with Betta Living from start to finish. The design was carefully worked out to make the best use of the space and the work was completed in a timely manner. Neil the fitter did a great job and was very polite and hard working throughout. I would certainly recommend.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write your review, good to read that everything went well from start to finish. I will ensure that all involved are passed a copy especially your fitter Neil. Thanks again. Lesley Customer Services

Posted 9 years ago

“Professional from start to finish very pleased with the bedroom”

Helpful Report

Posted 9 years ago

Great review, we are pleased to read that everything went well form start to finish. Kind regards Lesley Customer Services

Posted 9 years ago

“Expensive for what was supplied - the end result looked ok but the quality of the furniture is only average.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, sorry to read that you have found the quality to be average. Regards Lesley Customer Services

Posted 9 years ago

“The finished bedroom was excellent, but the chips and marks on the wall and ceiling could have been avoided by the delivery team.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, good to read that the finish of the bedroom you rate as excellent, please accept my apologies for the chips and marks left by the delivery team. I will forward your comments onto them. Kind regards Lesley Customer Services

Posted 9 years ago

“My fitted wardrobes were fitted in one day,the fitter Gary worked extremely hard and did a superb job.the product is very strong and looks superb the bedroom has a boutique hotel look and my wife is over the moon with the finished job.gary cleaned up very thoroughly after.well satisfied.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, great to read that your bedroom has a "boutique hotel" look, I will pass on your kind words to all involved especially your fitter Gary. Kind regards Lesley Customer Services

Posted 9 years ago

“Excellent products and service from start to finish. Our wardrobes are fitted to a very high quality and look fantastic. I was particularly impressed with the fitter and after care service. Happily came back to adjust doors after carpet fitted and supplied an extra shelf which came to light after installation. Would definitely use again and recommend.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, good to read that everything went well from start to finish and that your new wardrobes look fantastic. Great to note that you would use again and recommend. Kind regards Lesley Customer Services

Posted 9 years ago

“It seems betta living is all about the sale. Once sale complete and funiture is built, betta living are hard to get hold off. Also, once built the contractors do not take the waste packerging away. Leaving a lot of waste to get rid off. Is betta living ISO 14001 company?”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, sorry you are having difficulties in contacting. Should you need to contact do not hesitate to email: customerservies@bettaliving.co.uk and we will endeavour to assist you. Kind regards Lesley Customer Services

Posted 9 years ago

“Kevin fitted my wardrobes and he was great. He worked so hard in cramped conditions and has done a brilliant job. My brother in law is a retired joiner and couldn't find fault. I hope this review is fed back to him.”

Helpful Report

Posted 9 years ago

Great to read your review, so pleased that you have reported that your fitter did a brilliant job and that the installation passed your "brother in laws" test. I will ensure that a copy of your kind words are pass on. Kind regards Lesley Customer Services

Posted 9 years ago

“I went into your Warrington branch I spoke to a woman Stacey or Sarah not very helpful at all mostly interested in her phone in the draw, not very professional after I was recommended to you by a friend”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, I am so sorry to read of your experience and would ask that you please accept my apologies, if you would like to continue to a design visit, if you would care to reply via the review site with your details I will arrange this for you. Once again please accept my apologies. Kind regards Lesley Customer Services

Posted 9 years ago

“This company is a joke = I got an appointment online and the next day a designer phoned me to confirm the meeting - however contrary to their promise he said He can only come if both of us are present (initially was supposed to be only me) otherwise he doesn't want to waste his time. This is the most unprofessional call I ever witnessed where a sales person basically fired me on the spot as a potential costumer and said "I am the manager and you can complaint if you want to me" but I don't want to do business with you if thats not the case! This is truly unbelievable and I hope its not company's policy but in reality I no longer want this guy anywhere near my house. Stay away from these arrogant jokers - there are surely more ethical companies to deal with”

Helpful Report

Posted 9 years ago

Good afternoon, I am sorry to read of your experience and in the first instance would ask that you please accept my apologies. I would like to assure you that we take all feedback seriously and to enable me to pass this onto the correct time. Could you please reply with your full post code, this will allow me to trace your account. Thanking you in advance and once again please accept my apologies. Regards Lesley Customer Services

Posted 9 years ago

“I ordered a kitchen from Betta Living in June 2015 and the kitchen units and applicanes were delivered on 1 September promptly, due to unforeseen circumstances the installation was delayed a few days. The kitchen units were fitted by a professional fitter Mr Zygmunt Szlezak known as Ziggy, he completed the whole kitchen by himself in two days, no inconvenience caused, he covered all carpets and carried out all his work very thoroughly to the surveyor's plan, we are very impressed and he is highly recommended because of his dedication and hard work, he is a pleasant personality, and his work was of a very high standard very professional. We are very pleased with the result of the installation of all kitchen units and appliances, every unit in place and all appliances fitted and working well, Ziggy is an ASSET to Betta Living and we wish him all success in his future with the Company. I will recommend Betta Living for the good service they provide. Mr & Mrs G Peberdy.”

Helpful Report

Posted 9 years ago

Good morning Mr and Mrs Peberdy Thank you for your kind comments highlighting the hard work and high quality of your installation by "Ziggy" We are delighted that they impressed you with your installation and the high standard of work. I will ensure your comments are forwarded onto the kitchen installation team so they know you are happy with your installation. Kind regards Lesley Customer Services

Posted 9 years ago

“Burton B64523. This is the second time we have purchased from Betta Living and we couldn't be happier with the service, timescales to complete and the finished product. More recently Ken and Tommy fitted our little boys bedroom and worked tirelessly all day and did an absolutely fantastic job, even down to polishing the units inside and out before they left. The room was left immaculate, all my flooring (stairs/landing) were sheeted up to protect them, the only thing we needed to do was put our little boy in the bed, literally. I would very highly recommend Betta Living and would not go anywhere else in the future.”

Helpful Report

Posted 9 years ago

Good morning Mrs Burton Thank you for taking the time to write this glowing review, it is good to read that you were happy with the service and more recently with your fitting team Ken and Tommy. I will ensure that they receive a copy of your kind words. Best regards Lesley Customer Services

Posted 9 years ago

“Well experienced, friendly, clean & tidy, done the job in time, I am happy with their services.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, it is good to read that you are happy with the services, to ensure that all involved are passed a copy could you please reply with you "B" number of full post code. Thanking you in advance. Kind regards Lesley Customer Services

Posted 9 years ago

“(Quinn B62904) Had fitted wardrobes in 3 bedrooms done by Ken and tommy. Very efficient, everything went ahead on time and as planned. These two guys have done an amazing job, very pleased:-) so far so good! Also just want to say how trust worthy they are too, as we went away for a couple of days on a break while the wardrobes were being fitted. When we arrived home we were expecting to have a bit of a mess to clear up.... But nope no mess, no tidying needed to be done, everything was left really clean and tidy. Fantastic job, great fitters. Job well done and great quality wardrobes. Thanks again Ken and Tommy.”

Helpful Report

Posted 9 years ago

Good afternoon Miss Quinn, Thank you for your kind comments highlighting the hard work and high quality of your installation by Ken and Tommy. We are delighted that they impressed you with your installations and left your property clean and tidy. I will ensure your comments are forwarded onto the bedroom installation team so they know you are happy with your installation. Kind regards Mark Customer services

Posted 9 years ago

“Fred Trim B./No B64167.. We recently had bedroom furniture fitted and we are very satisfied with the Final result The installation was carried out by Malcolm who has completed an excellent job. My wife is delighted with the quality of the wardrobes etc and we would recommend Beta Living along with Malcolm to anyone contemplating such home improvement.”

Helpful Report

Posted 9 years ago

Good afternoon Mr Trim, Thank you for writing this good review highlighting the good installation provided by Malcolm. We are happy that Mrs Trim is delighted because as the saying goes "a happy wife is a happy life". I will forward your comments onto the bedroom installation team so they know how happy you are. Kind regards Mark Customer services

Posted 9 years ago

“Having read some of the reviews I think we may have had a lucky escape! We have recently moved and are in need of wardrobes. As we now live in a chalet bungalow the wardrobes need to be fitted into the slopes of the ceiling, hence our excursion to the showroom where the salesperson booked an appointment for someone to come out on Bank holiday Monday. Well lo and behold having rung on the Sunday to say that she would be with us the following day, she did not turn up. When I rang to find out what was going on the person on the phone said he would find out and get back to me. Needless to say that did not happen. I subsequently got a call from head office (I think) who wanted to know how it went. When I said no one had turned up he said he would ring me back which he duly did and arranged another appointment for 10 am and said he would give us £500 off for the inconvenience. I then had a call to confirm the appointment and when I said my husband would not be here she told me that we both needed to be there and re-arranged for 7pm this evening (8.9.15). I received a call from the Rep to say that she was in East London as she had just finished her current appointment and would not be here until much later. I said that would not be convenient and that I thought it better not to go ahead. She was extremely apologetic and at least she had the gumption to call and let us know. This does not bode well because if Bettaliving feel they can treat you with such disdain at such an early stage what hope is there should they actually get the job!!! Needless to say I would not recommend them especially having stayed in all day on bank holiday Monday just in case she turned up.”

Helpful Report

Posted 9 years ago

Good afternoon Mrs Upton, Sorry to read that you encountered problems with your design appointment. I have forwarded your feedback onto our sales team with the hope of improving our future service. Unfortunately, you have not received our usual high standard of customer services so once again may I apologise for any inconvenience caused for the failed appointment. Kind regards Mark Customer services

Posted 9 years ago

Betta Living is rated 3.3 based on 882 reviews