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Placed an order back in September, one item received relatively quickly, second item was incorrect, I returned it at my expense, I then had to chase the replacement only to have them resend the incorrect item again. I am still awaiting the third item, original delivery date was end Sept but it keeps getting pushed back despite them telling me it’s in stock, today I received a delivery date of Jan 2021!!! My plumber left the job 3 weeks ago but will luckily return of my final item is ever received. Don’t even get me started on the customer service phone number, they must make a fortune from what they charge and how long they keep you on hold for!! Avoid at all costs!!!
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- Coops
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Ordered bath, sink and taps 3 weeks ago. They took the money and delivery charge, delivery was for the 14th October.
13th October received email stating my goods are not in stock, delivery arranged for 5th December!
What a joke!
Tried calling the numbers to customer service but line is not connecting, emailed and had no response............ Do not waste your money or time, wish I had read the reviews before purchasing
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- Anonymous
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Great customer service.
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- Anonymous
