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BetterMe Reviews

4.4 Rating 1,059 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Positive experience with BetterMe. The wall Pilates workouts are effective, but the app could be more user-friendly. Appreciate Elyssa from the support team for her help.
Helpful Report
Posted 11 months ago
Hello! Thank you very much for sharing your feedback. We are very glad to see that our workouts are effective. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
The Pilates for seniors on BetterMe is excellent. The app lacks variety in male-centric workouts. Anna and Aria from support provided helpful guidance.
Helpful Report
Posted 11 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 7 months ago
BetterMe has transformed my routine with its dance workouts. The water tracker is motivating, but syncing issues need fixing. Kudos to Dakota for swift support.
Helpful Report
Posted 11 months ago
Hello! Thank you very much for your kind feedback. We are glad that you like the app. Please remember that we are here to support you all the way long at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
BEWARE!!! careful when purchasing the Ap. I was willing to buy the initial trial for $44. I think it was for 90 days. I then saw the option - immediate after buying the trial - to learn more about the one on one coaching. I clicked on that to learn more & Next thing I know my credit card was charged $84. I immediately contacted the BetterMe customer service explaining what happened. They said no refund and too bad for me. Not a good start to by BetterMe experience. BEWARE
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. When you submit your order, you automatically agree to the refund policy. We should follow the rules and conditions of this refund policy while reviewing your request. Please, reach us at trust@betterme.world, and we will gladly assist you further. Kind Regards, BetterMe
Posted 7 months ago
Stacey's support was invaluable in resolving a billing issue. A reliable and supportive customer service team is crucial for user satisfaction.
Helpful Report
Posted 11 months ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 7 months ago
The app's interface is user-friendly, but occasional lag during workout videos can disrupt the flow. Smoother streaming would significantly enhance the overall experience.
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback and for letting us know about that. Please contact us at care@betterme.world so that we can have a closer look at this issue and find a proper solution for you. Kind regards, Team BetterMe
Posted 7 months ago
BetterMe is fantastic! Loving the step tracker, but it could be more intuitive. Support team, especially Stacey, is responsive. Excited for more male-centric workout options.
Helpful Report
Posted 11 months ago
Hello! Thank you for joining our BetterMe community. We believe that you will achieve amazing personal results! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
Great app overall. The fasting feature is a game-changer. However, the calorie tracker needs improvement. Shoutout to Anna from support for quick assistance.
Helpful Report
Posted 11 months ago
Hello! Hope you have a great day! Thank you for the constructive review, we appreciate it. We hope BetterMe will be ablative in achieving your personal fitness goals. Kind Regards, Team BetterMe
Posted 7 months ago
I come to highlight mostly the good customer service they have and the amount of body routines to have a better general health, together with their list of diets that really help me lose weight to a good rhythm. This company is amazing, that's for sure.
Helpful Report
Posted 11 months ago
Hello there! Aww! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! Kind regards, Team BetterMe
Posted 7 months ago
BetterMe is an excellent organization, I have no complaints about it, very good service and I enjoy every moment with them! Thank you, I recommend it! Many people should visit their website and see how great they are.
Helpful Report
Posted 11 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. It's our customers that allow us to constantly improve the way we do business. Kind regards, team BetterMe
Posted 7 months ago
I obtained excellent results
Helpful Report
Posted 11 months ago
Hello! We appreciate your feedback and are really glad to see that BetterMe has been helpful to you. We hope that working out with BetterMe will be as effective in the future. Kind regards, team BetterMe
Posted 7 months ago
I managed to obtain excellent results with the training plans, it is difficult to continue with the routine but when there is desire, everything can be done.
Helpful Report
Posted 11 months ago
Hi! We are so pleased to know that the app is helpful to you! We truly hope that your results will inspire other people. Keep up this way, and do share your further experience as well as any ideas on how we can improve the app. Our team would be happy to hear you at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
BetterMe has transformed my fitness journey. The dancing workouts are fun, but improvements can be made in workout
Helpful Report
Posted 11 months ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Please share your further experience as well as any ideas on how we can improve the app. Our team would be happy to hear from you at care@betterme.world. Have a great day, Team BetterMe
Posted 7 months ago
The Step Tracker on BetterMe is a great motivator. The app's interface is user-friendly. Dakota from support was quick to address my concern. Impressive customer service!
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, team BetterMe
Posted 7 months ago
BetterMe's Calorie Tracker simplifies my nutrition tracking. The workouts are effective, especially the HIIT sessions. Big thanks to Anna for her quick support in resolving a minor issue.
Helpful Report
Posted 11 months ago
Hello! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
Posted 7 months ago
The Fasting feature on BetterMe suits my lifestyle perfectly. The app's workouts are varied, keeping things interesting. Kudos to Aria for her swift response to my query.
Helpful Report
Posted 11 months ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Have a great day, Team BetterMe
Posted 7 months ago
BetterMe's workouts are challenging and fun. The Water Tracker is a handy feature. Shoutout to Elyssa for her assistance in resolving a technical hiccup. Great app and support!
Helpful Report
Posted 11 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 7 months ago
According to my experience with betterme, it seems like an excellent franchise, very complete and safe!! No complications appear at the time of purchase! Their products are of very good quality and with special customer service!! Of the best!! I recommend it!
Helpful Report
Posted 11 months ago
Hello there! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! Kind regards, Team BetterMe
Posted 7 months ago
better me has helped me improve my health quality so much! I am glad I joined their app, it's a life changer!
Helpful Report
Posted 11 months ago
Hello! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Posted 7 months ago
They are misleading about the pricing, subscription agreement. There are many others who got scammed from this service.
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. As we can see, our BetterMe team reached you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.4 based on 1,059 reviews