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BetterMe Reviews

4.4 Rating 1,264 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Really happy with the customers service attention. I had a problem that was solve immediately.
Helpful Report
Posted 1 month ago
Hello! Thank you for your amazing review! We're thrilled to know that our customer service was able to assist you promptly. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
Brilliant service... thanks so very much 😊
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Posted 1 month ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
Bütün sorularımı açıklayıcı cevaplar aldım. Yardımları için teşekkür ederim. Harikasınız 🌸
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Posted 1 month ago
Merhaba! Böyle olumlu sözler duymak çok hoş ve kullanıcılarımıza hizmet etmek her zaman bir zevk. Çok teşekkürler! Saygılarımızla, BetterMe Ekibi
Posted 1 month ago
Great customer service
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Posted 1 month ago
Hello! Thank you for your wonderful review! We're so pleased to hear that you had a great experience with our customer service. Best wishes, Team BetterMe!
Posted 1 month ago
Tenk yu fight go
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Posted 1 month ago
Adu! Tank yu fɔ yu fidbak, ɛn tɛnki fɔ we yu pik BetterMe. Wi de grit yu gud gud wan, Team BetterMe
Posted 1 month ago
I had great customer service hence the 5star review. Thanks for fairly resolving the subscription situation.
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Posted 1 month ago
Hello Dave! Thank you for your glowing review! We’re delighted to hear that our customer service team was able to assist you effectively. Your appreciation means a lot to us! Warm regards, Team BetterMe!
Posted 1 month ago
Easy to use app. Good mix of exercises to target full body workouts. Good customer service.
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Posted 1 month ago
Hello! Thank you for your fantastic review! We’re thrilled to hear that you find our app easy to use and that you enjoy the variety of full body workouts. Your feedback motivates us to keep improving! Best regards, Team BetterMe!
Posted 1 month ago
They were very prompt and efficient with my query and provided great help and information. I’m impressed and thankful for that.
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Posted 1 month ago
Hello Jeanette! Thank you so much for your fantastic review! We’re thrilled to know that our team was prompt and efficient in assisting you. Your satisfaction means the world to us, and we’re grateful for your kind words! Best wishes, Team BetterMe!
Posted 1 month ago
Customer service were very helpful. The app is nice. I don't have a wall big enough, my bad for not checking what was required space wise.
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Posted 1 month ago
Hello! Thank you for your lovely review! We’re so glad to hear that our customer service team was helpful to you. It’s great to know you’re enjoying the app as well! Best wishes, Team BetterMe!
Posted 1 month ago
Customer service was excellent - quick response time, courteous and easy transaction. Highly recommend this service based on the way they handled my issue.
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Posted 1 month ago
Hello Susan! Thank you for your amazing review! We’re delighted to hear that you experienced excellent customer service and a smooth transaction. Your recommendation means a lot to us! Best wishes, Team BetterMe!
Posted 1 month ago
Good app, I use it since 2 years, is good for my body, but I didnt lose weight
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful review! We’re so glad to hear that you’ve been using our app for two years and find it beneficial for your body. Remember, weight loss can be a journey influenced by many factors, and we're here to support you every step of the way! Feel free to reach us at care@betterme.world at any time. Best wishes, Team BetterMe!
Posted 1 month ago
I was depressed for years. Getting overweight because I was always on the couch or in bed, sleeping my life away. What a waste. Then I found this app called BetterMe. I started with their chair yoga. Now I've done the pilates challenge, face toning, then moved on to butt defining and flatter belly challenges! Was 142 lbs now I'm 132 lbs! And many inches also. Do yourself a huge favour and just try BetterMe. They take all your statistics and make your plan specifically for you. And don't forget they have many personal coaches to help you anytime with any problems you have or to answer all your questions. BetterMe has changed my life for good. They teach you how to eat healthy, without losing flavour and always filling. I'm now an official BetterMe lifer! You also get a free watch, BetterMe band, that records not only how many steps but also, how long you sleep and many other features. They remind me to always drink water as well. They start off easy and get progressively harder and it doesn't hurt! I'm now and will always be a part of the BetterMe family. Do yourself a favour, just try it! Yours truly Vanessa McConnell 51 years old and going strong. Thank you BetterMe!
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Posted 1 month ago
Hello Vanessa! Thank you so much for sharing your inspiring journey with BetterMe! We're absolutely thrilled to hear how our app has positively transformed your life and helped you find your way back to health and happiness. Your achievements in fitness and wellness are truly commendable! Welcome to the BetterMe family, and here’s to many more milestones ahead! Best wishes, Team BetterMe!
Posted 1 month ago
Good customer service
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Posted 1 month ago
Hello! Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our customer service. Best wishes, Team BetterMe!
Posted 1 month ago
I was automatically charged a fee of around $38 to my great surprise. However I did receive half of the amount back and some other benefits which I haven’t had time to look at yet I was treated very politely
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Posted 2 months ago
Hello! Thank you for sharing your experience. It’s wonderful to hear that our team treated you politely. If you have any questions or need support as you explore those benefits, we’re just a message away! Best regards, Team BetterMe!
Posted 1 month ago
I was not happy my subscription was automatically renewed. However, it was promptly refunded and support team are very helpful. I haven’t used the app as I just haven’t had time.
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Posted 2 months ago
Hello! Thank you for your review and for sharing your experience with us! We’re glad to hear that our support team was able to assist you promptly. We completely understand how busy life can get, and we're here whenever you're ready to dive into the app! Best wishes, Team BetterMe!
Posted 1 month ago
Ich bin echt begeistert, nicht nur vom Joga auf dem Stuhl, sondern auch vom Kundenservice. Ich hatte versehentlich eine weitere Leidtung angeklickt und hab mich dann an das Better-ne-Team gewandt, sie haben nach ca. 25 Minuten geantwortet und mir ein tolles Sngebot gemacht und mir 50% der Kosten erstattet. Das Geld war direkt wieder auf meinem Konto. Wirklich klasse. Abgenommen habe ich noch Nix, aber das liegt an meinem Essverhslten. Und an den leckeren Dingen in dieser Zeit. 🎄😆
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Posted 2 months ago
Hallo! Vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns, dass Ihnen das Stuhl-Yoga gefallen hat und dass unser Team Ihnen umgehend helfen konnte. Denken Sie daran, Fortschritte brauchen Zeit und wir sind hier, um Sie auf Ihrem Weg zu unterstützen, egal, welche Herausforderungen es gibt. Zögern Sie nicht, uns zu kontaktieren, wenn Sie Tipps oder Ermutigung brauchen! Freundliche Grüße, Team BetterMe
Posted 1 month ago
After much needed emails to explain my situation, the ending results made me a happy customer! Thank you.
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Posted 2 months ago
Hello there! Thank you for your wonderful review! We’re so pleased to hear that our communication helped you and resulted in a happy outcome. Your satisfaction is our priority, and we appreciate your kind words! Best wishes, Team BetterMe!
Posted 1 month ago
Jackie was very kind and explained all of the additional charges. She reversed them at my request and I am pleased. I am not pleased with the way your company operates! I never approved the charges and you just felt you could charge me for them. Your company gave your representative additional work!
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Posted 2 months ago
Hello there! Thank you for taking the time to share your feedback. We’re glad to hear that Jackie was helpful in addressing your concerns. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Best wishes, Team BetterMe!
Posted 1 month ago
All good, perfect service, thank you!
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Posted 2 months ago
Hello Anastasiya! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
I got reply ftom team very quickly
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Posted 2 months ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.4 based on 1,264 reviews