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BetterMe Reviews

4.5 Rating 1,348 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Great program and the staff are reachable and accommodating. I had to cancel for health reasons, but I do believe it's a worthy program. Thank you BetterMe staff for reaching out.
Helpful Report
Posted 2 months ago
Hello! Thank you so much for your thoughtful review! We understand that health comes first, and we appreciate your kind words about our team. If you need any support in the future, don’t hesitate to reach out. Best wishes, Team BetterMe
Posted 2 months ago
The customer service for this company is amazing!! I had a mix up with my account and they handled it swiftly without delay! Thank you so much!!
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
This is a great app. it works great, and customer service is excellent.
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Posted 2 months ago
Hello Kathy! Thank you for your wonderful review! We're thrilled to hear that you find our app effective and appreciate the quality of our customer service. Wishing you all the best on your journey with BetterMe! Best, Team BetterMe
Posted 2 months ago
Due to health issues, I could not continue the program. The customer rep was very compassionate and understood my situation. Not only that but they offer me a lower subscription for when I could come back. That means a lot for me. That’s a company that cares for you not for your pocket. I will definitely come back as soon as my doctor okays it and as soon as I feel better. Thank you very much for your understanding.
Helpful Report
Posted 2 months ago
Hello Eve! Thank you so much for your thoughtful review! We're truly sorry to hear about your health issues and are glad that our customer representative could provide you with the support you needed. It’s important to us that our community feels valued and cared for. We look forward to welcoming you back whenever you're ready! Take care and best wishes for a speedy recovery! Warm regards, Team BetterMe
Posted 2 months ago
Technology works well. Coach Maria was very useful - good communication and motivation and it was good to have someone to be accountable to.
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Posted 2 months ago
Hello! Thank you for your fantastic review! We're so glad to hear that Coach Maria provided you with the support and motivation you were looking for. Best wishes on your journey with BetterMe! Warm regards, Team BetterMe
Posted 2 months ago
Auf die Fragen wurde schnell geantwortet und auf das Anliegen schnell reagiert.
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Posted 3 months ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre Erfahrungen mit BetterMe weitersagen. Mit freundlichen Grüßen, Team BetterMe
Posted 2 months ago
Betterme app combines useful and effective workouts you can do at home and at your own pace, like Calisthenics and HIIT. the support team is also fantastic they will come back to requests and are helpful. I recommend it to anyone who wants to perform gym activities at home.
Helpful Report
Posted 3 months ago
Hello! Thank you for your fantastic review! We're delighted that you find our workouts effective and the support from our team helpful. Wishing you continued success on your fitness journey! Best, Team BetterMe
Posted 2 months ago
They were prompt at responding to my concerns. Very satisfied with customer service.
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Posted 3 months ago
Hello Rosy! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 months ago
Great staff and customer care. Amazing workouts collection and also trainers.
Helpful Report
Posted 3 months ago
Hi! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Kind regards, team BetterMe
Posted 2 months ago
Very Professional.
Helpful Report
Posted 3 months ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 2 months ago
Fast, professional service
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Posted 3 months ago
Hello Cédric! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 months ago
Great customer service - really friendly, quick and understanding when I’d requested a refund (for personal reasons - nothing to do with the products & services).
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Posted 3 months ago
Hello! Thank you for your positive feedback! We are very happy to hear that you were satisfied with our customer service. We wish you all the best! Best regards, Team BetterMe
Posted 2 months ago
Great Service.
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Posted 3 months ago
Hello! Thank you for your great feedback! We are very pleased that you are satisfied with our service. Best regards, your BetterMe team
Posted 2 months ago
I have a helas condition that makes very hard work as a normal person. I think you should ask more for especial condiciona to make better the program. In my case, I can’t mantain the movments too long.
Helpful Report
Posted 3 months ago
Hi Maria! Thank you for sharing your experience with us. We are sorry to hear that you are having difficulties with movements. If you need any advice or help, we are always here to help you. All you need is to reach us at care@betterme.world. Best regards, BetterMe Team
Posted 2 months ago
I recently dealt with BetterMe regarding a dispute and I was very impressed how professionally efficiently they resolved this better. Thank you BetterMe.
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Posted 3 months ago
Hello Coleen! Thank you for your positive feedback! We are very pleased to hear that we were able to resolve your query professionally and efficiently. Best regards, Team BetterMe
Posted 2 months ago
Costumer Care was prompt and very helpful!
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Posted 3 months ago
Hello! Thank you for your great feedback! We are happy to hear that our customer service was quick and helpful. Your satisfaction is very important to us! Best regards, Team BetterMe
Posted 2 months ago
très bon service après vente
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Posted 3 months ago
Bonjour Noémie! Merci beaucoup pour votre retour positif. Nous sommes ravis que notre service ait répondu à vos attentes. Cordialement, l'équipe BetterMe
Posted 2 months ago
the customer care was very helpful and accomodating! I highly recommend this app
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Posted 3 months ago
Hello Valerie! Thank you so much for your amazing review! We're thrilled to hear that our customer care team was helpful and accommodating. Best wishes, Team BetterMe
Posted 3 months ago
Thank you very much for your service. You are online all the time you answer me thank you very much.
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Posted 3 months ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that our team is always available to assist you. Best regards, Team BetterMe
Posted 3 months ago
So basic. If you look at the ads it shows all the abdomen exercises but that’s not what you get. The ads show leg and abdomen everyday. Many days in a row of almost no abdomen. I do the extra 15 afterwards floor which is much better. It’s really boring basic. I guess it’s good if you have never exercised a day in your life. It’s easy to use but will only let you do one day at a time. It was so basic I wanted to do multiple but it will not allow.
Helpful Report
Posted 3 months ago
Hello! Thank you for taking the time to share your thoughts with us. We appreciate your feedback on the workouts and understand that they may not have met your expectations. You can open the BetterMe app and go to the Workouts/Trainings tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. For more advice, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 3 months ago
BetterMe is rated 4.5 based on 1,348 reviews