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BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Your actual exercise program didn’t suit my needs unfortunately , but your customer service when I wanted my renewal refunded was excellent . Many thanks
Helpful Report
Posted 1 week ago
Hello! Thank you for your feedback. We're sorry to hear the exercise program didn’t meet your needs, but we're glad to know you had a positive experience with our customer service. If you have any further suggestions, please feel free to share them with us. Best regards, Team BetterMe
Posted 1 week ago
Be more upfront about price changes and dates of charge . Other than that the app is nice but a little pricey
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your feedback. The information about automatic renewal is added to the pre-sale page, in your purchase confirmation letter, and to the 'subscription terms' sections in the app. We are glad you like the app! We hope you have had a chance to check all app functionality to understand the value it brings. We offer different pricing options. Kind regards, team BetterMe
Posted 2 weeks ago
So basic. If you look at the ads it shows all the abdomen exercises but that’s not what you get. The ads show leg and abdomen everyday. Many days in a row of almost no abdomen. I do the extra 15 afterwards floor which is much better. It’s really boring basic. I guess it’s good if you have never exercised a day in your life. It’s easy to use but will only let you do one day at a time. It was so basic I wanted to do multiple but it will not allow.
Helpful Report
Posted 1 month ago
Hello! Thank you for taking the time to share your thoughts with us. We appreciate your feedback on the workouts and understand that they may not have met your expectations. You can open the BetterMe app and go to the Workouts/Trainings tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. For more advice, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 1 month ago
Hello , i want to say thankyou your promt doing. My canstalation is finish. If my financila got better I got back toyou .:))
Helpful Report
Posted 1 month ago
Hello Katalin! Thank you for your note and for using BetterMe. Whenever you're ready to get back with us, we'll be here to support you. Take care, Team BetterMe
Posted 1 month ago
I tried to cancel on final day of trial as hadn't realised further payments would be taken. I stopped using the app after day 5 as not suitable for me. They wouldn't refund the payment taken on the final day but agreed to refund half which was better than nothing but still a little disappointing. Make sure you read fully when signing up
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback and for trying out BetterMe. We're sorry to hear that the app didn’t meet your expectations. We appreciate your understanding. Your comments help us improve. Kind regards, team BetterMe
Posted 2 months ago
I was automatically charged a fee of around $38 to my great surprise. However I did receive half of the amount back and some other benefits which I haven’t had time to look at yet I was treated very politely
Helpful Report
Posted 2 months ago
Hello! Thank you for sharing your experience. It’s wonderful to hear that our team treated you politely. If you have any questions or need support as you explore those benefits, we’re just a message away! Best regards, Team BetterMe!
Posted 2 months ago
月額料金が高い上に、自動更新になるのが、好きじゃない。 解約手続きに手間取ったが、問い合わせをしたら、丁寧に対応してくれた。
Helpful Report
Posted 4 months ago
こんにちは。 コメントありがとうございます。 各ユーザーが選択したサブスクリプションプランに従って課金されることをご了承ください。また、それ以上の更新を避けるためには、事前にサブスクリプションをキャンセルする必要があります。 お客様のご要望がチームによって解決されたことを嬉しく思います。 よろしくお願いいたします。
Posted 4 months ago
good app, dont have time to do it but read the small print before agreeing
Helpful Report
Posted 6 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 5 months ago
BETTER ME WAS ABLE TO GIVE ME A REFUND AND RESOLVE MY CANCELLATION REQUEST
Helpful Report
Posted 11 months ago
Hello! Thank you for posting an update about your recent experience. We appreciate your feedback! We will gladly assist you, should you need any help, so do not hesitate to contact us again. Kind regards, Team BetterMe
Posted 10 months ago
BetterMe is rated 4.4 based on 1,298 reviews