Betway Reviews

Name: Betway
Rating: 1.66

1.7 Rating 493 Reviews

16 %

of reviewers recommend Betway

Company Reviews

Questions

Metrics

1.7

Based on 493 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 238 0056

Email:

support@betway.com

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Betway 1 star review on 19th November 2024

Frosst905. Andre Betton

Betway 3 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no withdraw possible it s a scam . avoid this bet site”

Helpful Report

Posted 2 years ago

“Withdrawals”

Helpful Report

Posted 2 years ago

“Very bad service Recently, with my account and my relatives accounts, we are facing account locked issue so frequently. As soon as we win, the next day the accounts are locked. Had followed up morning till night for continuous days, but no responses. We have money in our account balances, now the question is, is this app really trustful or not. No way, we can call them and chase. The account lock issues randomly even when the accounts are verified using valid ID. For every account, they have started doing this. Not sure if this is some scam at last they will do.”

Helpful Report

Posted 2 years ago

“Avoid at all costs!!! I placed bets on some of their "boosts" and actually won for a change. However, as soon as the stake was placed the bets I made disappeared into thin air. When the time came to pay them out they still didn't show up anywhere in my account. I got in touch with customer service 3 times about this issue. They claimed at first they couldn't find the bets. Then magically they found 1 of the 2 and said it would be credited to my account. It was not. I'm still getting the run around with customer service with no real resolution. And because the bets literally just disappeared I don't even have proof on my end to show them that they were placed. Customer service just keeps telling me the one was paid out (again, it was not. Simply doing the math quick on my account shows them that), and the other doesn't exist. But they certainly took my money easily for both. Absolute scam. I've placed a complaint with their parent company Malta gaming and suggest anyone else having issues do the same. Let's do what we can to get this site shut down”

Helpful Report

Posted 2 years ago

“They don't pay out winning bets! You would think this would be the most essential thing to do as gambling service but they pick and choose when you when. Truely awful experience. Spoke with a representitve about this, a nearly impossible task, they said they would get back to me and they ghosted me instead! infuriating. If you win a bet you should get paid out. Brutal. Avoid at all costs.”

Helpful Report

Posted 2 years ago

“Absolutely the worst online betting experience I have ever had. Virtually impossible to get through to a human.When you do totally unhelpful. As soon as a question is unscripted they just go to standard answer.So frustrating. Poor poor information on initial sign up. Feel totally ripped of. Such a poor service. Avoid at all costs in my opinion.”

Helpful Report

Posted 2 years ago

“Hi guys Guys, who have problem with their withdrawal and deposit, they should contact us without hesitation, we are available 24 hours a day at your service.please contact us in telegram @betwaysupport””

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Horrible company. While other companies take 1 minute to withdraw or deposit Betways prehistoric system its been 8 days for them to return my money and still have to contact them daily and after contacting them each time they will remember something new each to ask. First the money was pending and Iwas asked to wait 24 hours for the transaction to happen and i can bet 😂. I guess to ben on betway you must prepare your self 24 hours prior lool. After that they couldnt see any money being deposited, so they asked an email confirmation, after 3 days and no reply I contact their horrible chat service and suddendly i get a reply at my email that that specific inbox is not monitored anymore. Go back to the chat for a 4th time and now they want another proof screenshot from the email this time which I sent. Nothing Again. Contacting them 8 WHOLE DAYS AFTER! ( yeah this is a 2022 review not 1999) now they want another reference number that i have to contact the company THEY are cooperating with 🤦‍♂️ I have never seen such unprofessional betting company in all these years. AVOID AVOID AVOID at all costs. Imagine to hve to go and chat with them 5 times and after 8 days no sign of my money. UPDATE RIDICULOUS!!!betway gave me an email to contact gigadat and request my ca reference which was wrong. Then gigadat says I Have to ask my bank,then my bank send me to interac. after i managed to find the reference also the chat “help” terminated connection for 4 times till i managed to find someone willing to help AFTER i provided all information. Their excuse “deposit you requested was a request so the reference wasnt starting with a CA” Why's that my problem when you provide that option to your customer and you cannot even back it up??? To be clear the problem Was Betway! This is the response o had from their partners gigadat after Betway asking for a “CA Reference” to return my money for 8 DAYS Gigadat Response: Hello, Thanks for the reply. It looks like you made the $90.00 deposit via the "Request for Money (RFM)" method and not via e-transfer. The 8-digit CA number is only assigned to e-transfers and should not be required for RFM's. The $90.00 CAD does show that it was successfully applied to a transaction with Betway. I will include the transaction information below. If the funds are not reflected in your account, please follow up with Betway customer support and provide them the below transaction information. If necessary, you may wish to have them escalate to their payments team who must contact us if there are any discrepancies on their side. Make sure that you specify that the deposit was made via Request for Money or RFM as this is a newer method of deposit for Betway, and their support may not be familiar with it yet. After this Betway still was asking for a Ca number for 8 days”

Helpful Report

Posted 2 years ago

“The worst website for gambling. Deposits and withdrawl both they try to cheat unless to chase these scumbags they have debited funds from my account 1month ago never got credited to the betway account or my bank account, given my bank statement and debited receipt to their useless online support, twitter support and manger complaints team. Ungrateful bastards they have no brain to realize they Rob my money for their living..raised all type of complaints doesn't work with these stupids. Tried finding the CEO email non existing hence this is purely stupid site. We can play at live casino and clubs rather using these type of sites who rob us to feed their families for every penny we invest. Please god will abuse them in all way don't use betway.”

Helpful Report

Posted 2 years ago

“They closed my account and never returned me the 260 pounds I had on the cont. scam”

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Posted 2 years ago

“AVOID AT ALL COSTS Placed a Bet on the Grand National won £34 & since then I cannot get the money back to my account I keep getting told my card is unvailed which is pure rubbish as I even had a refund yesterday from Amazon.. They won’t add my new debt card as it keeps saying it’s a credit card when NatWest banking is switching to Mastercard networks.. 2 hours of my life wasted trying to get £34 never again will I trust these scammers.. Deposit your money with them & then try & get it back.. Scammers”

Helpful Report

Posted 2 years ago

“They wasted 4 hours of my time with chats and emails. Pure harassment in chat "support", no email answers at all, absolute unreasonable request of documents for an already fully verified account. All in the hopes I will give up and forget about my withdrawal that they kept for weeks without giving me any reason at all! Lying scammers. Go somewhere else - don't waste your time!”

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Posted 2 years ago

“Worst app don't install”

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Posted 2 years ago

“Betway is a rubbish betting site. Couldn't withdraw my funds to my matercard, yet it was the card I used to deposit? Customer service is of no help. A real headache with Betway. Stay away from this thieving company, they will rip you off! Rubbish.”

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Posted 2 years ago

“Fake app winning amount transfer take too long and not. Able to contact customer service .fake app never trust it .”

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Posted 2 years ago

“Enable to speak to somebody about a free bet i was promised as a new customer. Dreadful”

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Posted 2 years ago

“please dont play on betway .. they are cheater . i lost 2,00,000 rupess as iam winning that amount .IF YOU WIN THEY WILL CHANGE YOUR BET. AND NO SUPPORT FROM CUSTOMER CARE.. ALL GAME ARE FIX.. IN OUT OF 100 YOU WILL WIN 10 GAME ONLY WITH LESS AMOUNT. THE HIGH AMOUNT YOU WILL FAILED SURE. DONT WASTE YOUR MONEY DEAR ONE AS THEY WASHED ME .. IAM CRYING NONE ANOTHER THAN .. PLEASE DONT PUT YOUR PRECIOUS INCOME IN BETWAY..”

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Posted 2 years ago

“I found best as withdraw and on betting . Thanks BETWAY”

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Posted 2 years ago

“i made a bet at +15.5. it went through as -15.5 for the other team. betway won’t help me and they don’t care that the app made the mistake. most useless customer service ever”

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Posted 2 years ago

Betway is rated 1.7 based on 493 reviews