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Betway Reviews

1.7 Rating 499 Reviews
16 %
of reviewers recommend Betway
1.7
Based on 499 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
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Phone:

0808 238 0056

Email:

support@betway.com

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Betway 1 star review on 30th January 2025
John Lancaster
Betway 1 star review on 19th November 2024
Frosst905. Andre Betton
Betway 3 star review on 1st October 2024
Shane
Betway 5 star review on 4th July 2024
Heidi
Betway 1 star review on 27th June 2024
MD
Betway 1 star review on 6th June 2024
Nathan Gammell
Betway 1 star review on 19th May 2024
Bongani
9
Anonymous
Anonymous  // 01/01/2019
Gonzo is a rigged game this site is rigged to the tee stay away
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Posted 7 months ago
They are cheats!! 6 days waiting for my withdrawal. They make excuses every time. And the reason changes every time
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Posted 7 months ago
Runn away from this company… They will block you without letting you know about limits and stuff like that…
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Posted 7 months ago
All the sites I’ve played lowest profit to money spent ratio after $5k investment. When you buy bonuses for $600 and you get $20. 3 times… I’ll tell people stay away
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Posted 7 months ago
Aviod like the plaque when you win they just hold money
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Posted 7 months ago
Poor customer service interaction, was rather rude and kept giving 'political' responses so it went round in circles. Created my account and was instantly locked out, after a week of submitting my details I still have no access to the account which I had already loaded £30 onto to meet the deposit requirements for the offer. Not impressed.
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Posted 7 months ago
I have a $50 withdrawal that they refuse to release and they keep extending their time frames for no reason. Customer service are morons trained to spew meaningless rhetoric. Using Betway is about as much fun as getting your private parts caught in a rusty old bear trap.
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Posted 7 months ago
They take so much of your hard earned money with questionable odds. I suspect they use an algorithm to make sure no one gets ahead. And when you do win, you might not get your money for days! I contacted customer service in order to track down my winnings, and the came back with a baseless excuse that it's taking longer than normal because of high volume. I know this is false because the only people who use this site have banned themselves from Draft Kings. Fan Duel, etc. and this is all that's left. If you do win (which is rare) the hold on to your money for an indeterminate number of days. In conclusion, Betway stinks worse that a latrine at a hunting camp.
Betway 1 star review on 6th June 2024
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Posted 7 months ago
Stolen$2100 dollars from my bets .. no customer support
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Posted 7 months ago
I placed a bet on the oilers to be at exact score in the second period with betway and I won it was exact score 2-0 they said I lost of course the return was 700 dollars I won that bet so I contacted them and they tried to say that it was if they scored in the second half witch is completely not the bet it was exact score at second period don't use bet way they will scam any chance they get
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Posted 7 months ago
Last night after winning R1200 it started acting up
Betway 1 star review on 19th May 2024
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Posted 8 months ago
This is the worst site to win on the slots the bonus never ever drop stay clear
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Posted 8 months ago
They told me my funds I tried to withdraw had an error. I went in to try again and there was nothing there. I emailed multiple times. There was no response anywhere at all. I have screenshots of the money in the account and me attempting to withdraw. I eventually just figured that the email was not valid anymore. I had a significant amount of money in the account and didn’t really have any options as their number leads to no where too. I decided to cut my losses and just close the account and thought I’d check and see if they’d answer me now. Of course I emailed them to cancel my account and they responded right away saying they could do so. No response for months and then as soon as I want to cancel they respond right away. Extremely frustrating and disappointing. Please do not use this app, any other app is just better all around. There’s a reason they are rated so low and not as popular as other apps.
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Posted 8 months ago
To all existing and potential victims i.e. online players/gamblers, be ye already signed up or thinking of signing up with Betway (be it for fun or sadly if its more serious), I advise stay clear of this criminal gang of parasites. Sadly I had the misfortune to stumble upon them. My own stupidity yes I know, and yes they cleaned me out. There vegas games are horrific, worst I have come across on any of the sites. I know this has been highlighted on here already, but this crowd are really in a league of their own. Please for your own benifit do not sign up and encourage this lot as they are TOTAL SCAM site!!!
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Posted 8 months ago
My account it's been on cool off period for a long time now , it will say it expires on 07-05-2024 07:23:09 then I log in then after 30 min it logged it self off and start saying your cool off period will expires on another date on and on till now since from April😭😭😭
Betway 1 star review on 13th May 2024 Betway 1 star review on 13th May 2024
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Posted 8 months ago
The worst casino site, will never use again once my deposits are actually placed. If ever?
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Posted 8 months ago
They have not paid me out monies and I have to now go to local authorities to figure this out. Its been over 3 weeks
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Posted 8 months ago
Betway is absolutely the worst betting app I’ve ever experienced. I dnt even know how they are legally allowed to scam people. They do not have a phone number that you can reach. They just put a fake number in their website and it’s not working. Their live chat takes forever to respond. If you think you can wait for 5 hours. Go for it. It’s so simple. You can easily deposit money. But YOU CAN NEVER WITHDRAW YOUR WINNINGS. So good luck if you wanna use this website.
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Posted 9 months ago
So difficult to place a live bet , alway issues with their live betting facilities. Just like lotto, gamblers will never be allowed to have comfortable bets to have an advantage to win
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Posted 9 months ago
I placed a wager and won. Pretty simple. The next day my winnings were taken back and I was refunded my original bet because the money that was in my account deposited by my wife was not mine. Same last name, same bank account information, etc etc. I am planning on making a complaint to the Malta Gaming Authority.
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Posted 9 months ago
Betway is rated 1.7 based on 499 reviews