Betway Reviews

Name: Betway
Rating: 1.65

1.7 Rating 506 Reviews

15 %

of reviewers recommend Betway

Company Reviews

Questions

Metrics

1.7

Based on 506 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 238 0056

Email:

support@betway.com

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Jack Johnston

Anonymous

Betway 1 star review on 30th January 2025

John Lancaster

Betway 1 star review on 19th November 2024

Frosst905. Andre Betton

Betway 3 star review on 1st October 2024

Shane

Heidi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can deposit and bet with the same account. This is the second time you won't pay out ( let me withdraw " MY MONEY " ) Ignoring my emails, Facebook messenger and Twitter. You are a disgrace”

Helpful Report

Posted 4 years ago

“Betway is on of those sites which will never let u win or withdraw money. As casino players we will always try to win our looses.In this process we will loose more money. Betway is the only site which wins 17 out of 19 straight games and says no one can predict the game outcome. so be aware guys”

Helpful Report

Posted 4 years ago

“It’s a big scam with its smart cheat algorithms, I suggest you be very careful and to fall for there tricks and tactic !”

Helpful Report

Posted 5 years ago

“Still did not get my winnings transferred to my bank account. it's been a month”

Helpful Report

Posted 5 years ago

“Hello guys, Just here to share my problems regarding betway casino. I was playing this month quite lots of money, as well i start to withdraw slowly slowly the winnings, but apparently i have some money what never reach my account. i spoke with 5 agents from betway , all of them confirming the amounts what i suppose to receive, just the dates didnt match and then i start to be suspicious, then contact customer support send documents , and their answer was totally different amount and different payments, which as well from those i didnt receioved everything. I have spoke with my lawyer and i will wait 2..3 days more if they make the payments if not we go further.”

Helpful Report

Posted 5 years ago

“WARNING!!! DO NOT USE BETWAY....WORST ONLINE SPORTS BETTING & GAMING SITE EVER! They do not pay out and cancel or lock your account if you win. Customer service is the worst with no real way to talk to someone with any authority. Won over $400 and they locked my account stating that my initial payment was problematic, yet they accepted it at the time. There seems to be a script of reasons why they resist paying out and then finally lock and/or close your account. This company hides in many countries including Malta, Guernsey, Cape Town and the Isle of Man. These places have little or no regulation when it comes to internet gaming sites and are happy to collect fees and marginal taxes from betting sites. Betway is by far the worst in my experience and I would highly recommend reading the numerous complaints similar to mine. Have contacted legal counsel and will be reaching out to others who lost winnings (not paid out) in consideration of a class action proceeding. Just considering which jurisdiction would have the fairest process as the system is completely rigged. You might have a much better experience with your neighborhood bookie, who will only break your legs if you owe...at least they pay out to keep their reputation in tact. Betway seems to care only about a quick turnaround and stiffing winners out of their cash. Good luck and keep them accountable in forums like this...”

Helpful Report

Posted 5 years ago

“Not used the account for a number of months as I couldn’t supply the correct address requirements. I finally had the account reactivated, lost a number of times on horses on a Saturday afternoon, then had a little winner and cashed out. All of a sundown I have an email to say I’m no longer elegible for promotions! Why offer promotions if you don’t like people using them! Would advise not to use.”

Helpful Report

Posted 5 years ago

“DONT USE THEM. played for a week and a half and made 9k off a 1k deposit. when i went to withdraw they shut down my account and took all my money. wont give me a reason why and say the decision cannot be overturned. Same thing has happened to so many people. they are nothing but scammers.”

Helpful Report

Posted 5 years ago

“DONT USE. they are nothing but scammers. Deposited 1k into my account and made around 9K off it in a little over a week. When i went to withdraw some of it they gave me 200$ and then shut down my account. Wont give me a reason why and wont give me my money. STAY AWAY. they been doing this to a lot of people lately just look at other reviews.”

Helpful Report

Posted 5 years ago

“DO NOT USE I joined betway played the same slot, Masks of fire, I have played the same game elsewhere, I was playing it when 9 masks came in, a win of £800 but it stopped and then two moved on leaving me 7 masks a win of £40, I took this up as a complaint with betway and they say it was a WiFi connection problem on my end, such rubbish. I have played the same game elsewhere, they also haven't supplied me with chat logs. Awful customer service in fact diabolical Completely corrupt site. DO YOUR SELF A FAVOUR AND STAY AWAY”

Helpful Report

Posted 5 years ago

“Unbelievable never had issues with betway then out of blue gets email telling me that im know longer entitled to free bets or any offers but still feel free to bet with them and im not allowed to appeal or ask why disgusting .”

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Posted 5 years ago

“hello, I want to share the experience of the beta in betvey, I do not recommend this company, since I won the amount of money a year and a half ago and did not receive it that way, when they call the company they say that waiting for the money will be 5 years”

Helpful Report

Posted 5 years ago

“Absolutely worst casino I ever played I got the jackpot on a slot game Masks of fire, the game allows you to stop at random or let the slots run, I let it run and 7 makes came in then the other two giving me a win of £800 then it jumped and left me with 7 a £60 win, I spent £700 in a week just to see if the jackpot comes up, yes it did and must be fixed to move on, completely corrupt, I contacted betway about this to basicly deaf ears, I have reported my whole findings to the gambling commission, and under no circumstances would I recommend betway casino to anyone, avoid at all costs guys, completely corrupt and a con.”

Helpful Report

Posted 5 years ago

“Avoid this company like the plague They validated the account, money was placed on it, a bet was won Asked for further validation, it was provided They now say they are confiscating the funds and refuse to pay. They will not give a specific reason I am not sure if they are legally allowed to steal money in this way but I have now passed it on to my solicitor After checking the Internet I have discovered my situation is far from a one off. This is very disturbing Do not bet with this company and warn others not to do the same Joan”

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Posted 5 years ago

“Avoid! They don’t pay you when you win! I have won £7,010 and it is still on hold a week later! I have received over 10 emails from BETWAY asking repeatedly for the same information I have already sent! NO one is wiling to help! I am gathering media and reporters national and international to expose this company until I receive my funds! If you have suffered contact me so you can share your story as well. I am also planning a protest outside there London Head Office in Camden.”

Helpful Report

Posted 5 years ago

“I attempted to make a £10 withdrawal, betway are now saying they first need proof of identity. Why didn't you need proof of identity to take £30 deposit from my VISA Debit Card and why don't you just put the £10 withdrawal back there? MY VISA ACCOUNT IS PROOF OF MY IDENTITY BECAUSE ONE CAN'T GET A VISA CARD WITHOUT IT AS YOU WELL KNOW. I use a number of of online betting sites and I have never known the likes of this blatant theft tactic.”

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Posted 5 years ago

“Unfair behavior. Absolutely not recommend!”

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Posted 5 years ago

“Will not accept proof of address and are witholding winnings. Fraudalent company.”

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Posted 5 years ago

“Hi. I owned a Betway account for a couple of years had all the necessary verification done. Overall I would have lost thousands in them couple of years but sure that's the gamble..on 31st July there I withdrew the small sum of £100 and to this day I still await it. They asked for 3 months of wageslips asked me where I worked how I funded my gambling do i receive bonuses and 3 months of bank statements.i sent it all in but they refused screenshots of my bank statements! Said they wanted pdf which I couldn't quite do. I was actually disgusted having to send in these personal bank statements as I used the same account with them from when i joined. My question is what right do they have to hold my £100? Why them? Even if I refused all the requests(which I didn't) why should they steal my money? People I am telling you all avoid these absolute gangsters at all costs. They sponsor football and horse racing for millions yet steal my money??? How is this allowed to happen? Please please do not open an account with them as their staff are also as ignorant as you will ever see...BETWAY are THIEVES. I swear to you all.”

Helpful Report

Posted 5 years ago

“Very odd company. They suck you in with their promotions and when you use them, they randomly ban you from using them with no explanation. I rarely even win so I’m not sure why I’d be restricted. I only use betway because of the sometimes good promotions, but it’s a load of rubbish without them. Will head back to Betfair I think.”

Helpful Report

Posted 5 years ago

Betway is rated 1.7 based on 506 reviews