Hi,
Thank you for sharing your experience with us.
We are sorry to hear you were not satisfied with the delivery time. We hope you consider us in the future.
Stay Fabulous,
James
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with our online service.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience in our store.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience in our store.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“Visited twice and both times team members were talking in the middle display areas. The first visit I ask about the jewellery cleaners that I seen online, darker skin lady( sorry about description)she informed price and I mention the online price with free cleaner, she she we can’t do that price , than mentioned if you are going to look online you should buy it from there, i walked out, and was hesitant to buy from your company even online, but thought I would give you a second chance, I did purchase it by click n collect, when into the store, waited for 5 minu( there was 2 lady again having a talked ,short mature grey hair and dark skin ladies), there was a third lady that ended up serving me ( should length grey hair) when she finish with another customer, she apologised for the wait and went to collect the order, the 2 ladies didn’t even turn around,( this lady was respectful and happy to help). I left , when I came back past your store 15 minutes later and same 2 lady hadn’t moved from where they were when I was attending the store, the lady that served myself, was again talking to a customer. Clearly you have team members that aren’t completing what they are being payed for and need to learn what customer services is.”
Hi,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
We appreciate your feedback and will have a look into this.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
Please make sure to contact customer service for an exchange as per policy within 30 days of purchase.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your purchase.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Hi Ayesha,
Thank you for sharing your experience with us.
We are sorry to hear you were not satisfied with the delivery time. We hope you consider us in the future.
Stay Fabulous,
James
“I received my watch I ordered on the 04/02/22 today. It was delivered marked, damaged and not working. I spent close to $300 on this watch and had just received it in time for a holiday I had been planning and was looking forward to wearing it. I am disappointed in the lack of care or empathy that was shown over the phone when I rang up about my situation. The staff didn’t seem to care about my situation and now I’m the one who has to wait for it to be sent back before I can receive a replacement watch. I am appalled at the quality in which the watch came in and even more so that it wasn’t working when supposedly they’re checked over before they’re shipped. I expect my replacement watch to be sent out ASAP as I will be moving house on the 28th. I also expect the replacement watch to be sent in immaculate condition. I hope this issue is resolved and I can have my replacement watch as soon as possible.”
Hi Leyla,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We appreicate your feedback on our customer service and hope you see a difference in the future.
Bevilles Jewellers
Customer Service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“The jewlery is gorgeous and packaged very nicely and neatly. It arrived super fast as promised, and the shopping experience was simple, efficient and enjoyable.”
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with our online service.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
