“Parcel still hasn’t arrived - they have been no help at all. Auspost requires the sender to provide info to get the investigation happening. Every request we have made to the Beville’s have been palmed off and left me in limbo.
100% don’t recommend.”
“I had to exchange a chain which I brought online from your store. The Staff at The New Cairns Central Store were nothing but professional and very helpful. I walked out with my exchange and feeling very happy 😊.”
“I had a fantastic experience with the online customer service via webchat- Ana was fantastic, very helpful and accommodating to my questions.
I was however disappointed in my purchase- the huggies I bought said 10mm but that seems to be the inner size. The huggies were sadly larger and certainly thicker then I had expected- I would have like to exchange but considering they are earrings I doubt I’d be able to so I guess that’s the curse of buying online.”
“Shopping experience was average, was suppost to be click and collect, item was unavailable so I was emailed to ask If I wanted express post, I replied to say yes within hrs, this was a wed.
I waited to fri and still herd no reply or received my item, I called twice then finally someone answered saying yes they has seen my email, but I was the one to make contact. They said they would contact me, instead I eventually got an email from Australia post saying it was on its way. I finally received the product. The product received was not my best purchase, to be host in terms of quality, I have purchased better from sports girl. The clasp on the earrings is not sturdy, and keeps falling out of my ears. If someone could please contact me regarding the product it would be much appreciated.”
“No working phone numbers to contact customer service and ask about the the delivery times and which store it would come from I.e. Capalaba down the road, or Melbourne.
Turns out it was Melbourne and Overnight express takes a week.”
“I placed an online order and paid for express shipping, got notified that it had been sent and then received another email saying I’ve been refunded due to stock issues. It was a Christmas gift and unfortunately there was nothing I could do.”
“Christmas present for my partner & he was so excited when he opened it.
Had to have a couple kinks taken out for his wrist but hasn't wanted to take it off.
He did um & uh about the dial face size at 1 stage but after having the links removed he says he feels it really suits him.”
“Purchased a Jag watch for my daughter who lives interstate and she absolutely loves it. Arrived quickly in the post. Very happy with service and quality. Thank you”
