“I am not happy with the Ametyst stud earrings that I hot. I ordered the darker amethyst but what arrived was the pale colored one.
Would it be possible to change it?”
Hi,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are experiencing issues with your order!
Please contact us at customerservice@bevilles.com.au so we can assist you further!
Kind regards,
James
“I was worried at first due to some negative reviews.
I ordered a seiko on special and was worried about delivery times and if it was fake or not. I buy seikos all the time and as soon as I saw the certificate get emailed (next day from order date) to me I knew it was legitimate. The watch got posted within 1 business day which is fantastic. I can't comment on Jewllery but for things like men's watches Bevilles did a great job.”
Hi Jeremy,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your purchase!
We hope to see you again in the future!
Stay Fabulous,
James
“It’s been over a week since placing an order and still my order hasn’t shipped. So it’s not postal service but your in-house system.
Suggest updating the website to advise customers it can take over a week to process order before even shipping.”
Hi Leigh,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your experience.
To assist you further, please contact us at customerservice@bevilles.com.au.
Kind regards,
James
Hi Olivia,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your experience.
To assist you further, please contact us at customerservice@bevilles.com.au.
Kind regards,
James
Hi Tanya,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your experience and purchase!
Stay Fabulous,
James
“Delivery was quick, however my order was missing an item, ive reached out to make contact to either get refund or sent another item but nothing has happend and no one had made contact back.”
Hi,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your experience.
To assist you further, please contact us at customerservice@bevilles.com.au.
Kind regards,
James
Hi Rodney,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your experience and purchase!
Stay Fabulous,
James
“Being sent a customer review before the actual product has reached my home. Yes, the product has been sent in the mail but I have not seen it to give an honest review. Maybe a few more days or review after tracking indicates customer has it”
Hi Eddie,
Thank you for taking the time to share your experience with us!
We appreciate your comments, as they help us to improve the way we do business!
We hope you see a change in the future.
Stay Fabulous,
James
“So we received our 3 x crucifix for our children Baptism. On the website 2 of them had that 45cm chains were in the specification 1 of them didn’t so we purchased a chain for this. On receiving no chains were received the 2 that were included on specifications. I have now been told - sorry chains aren’t included we are getting the website fixed and return the item. NO! I have purchased 2 x crucifix’s that’s have chains included, and I expect to receive what I have ordered. I recommend fixing your administration responses and have someone contact me immediately!”
Hi Heidi,
Thank you for taking the time to share your experience with us.
We can see we have reached out to you privately to ensure you have a fabulous experience with us!
Please reach out to us if we can assist you any further!
Kind regards,
James
Hi Frederick,
Thank you for taking the time to leave a review. We are glad to hear you're happy with our excellent service!
We hope to see shopping with us again in the future!
Stay fabulous,
Bevilles Jewellers
Hi there,
Thank you for taking the time to share your experience with us!
We are so happy to hear you had a good experience with us!
We hope to see you again in the future!
Stay fabulous,
James
“Beautiful piece of Stanton men's jewellery. Even the delays brought my gift to myself to me in great time! The savings of almost $500 is remarkable as this piece and diamonds are subtle yet alluring! Thanks so much Bevilles for your services!”
Hi there,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your item!
We hope to see you again in the future!
Stay fabulous,
James
Hi Paul,
Thank you for taking the time to place a review.
We are sorry to hear you have not yet received an update.
If you reach out to our customer service team at customerservice@bevilles.com.au they will be happy to look into this for you.
Kind regards,
Bevilles Jewellers
Hi Ronald,
Thank you for taking the time to review your recent purchase!
We are sorry to hear you have had trouble getting through to us.
If you reach out to our customer service team at customerservice@bevilles.com.au our team will be happy to assist with your queries.
Kind regards,
Bevilles Jewellers
“I FEEL THAT THE STAINLESS STEEL BRACELET WOMEN'S I BOUGHT, SHOULD BE A COUPLE OF CM SHORTER IN THE LENGTH. MINE IS A COUPLE OF CM TOO LONG, SO NOT SUITED TO WEAR ALL THE TIME WHEREAS THE OTHER 4 SILVER STAINLESS SIMILAR BRACELETS I HAVE [WHICH CAN BE WORN ALL THE TIME] ARE ALL 2 CM SHORTER, ALTHOUGH FROM 3 DIFFERENT BRANDS AND JEWELLERS. I AM 5 FOOT 6 AND DO NOT HAVE SKINNY WRISTS EITHER.”
Hi Lizzie,
Thank you for taking the time to review your purchase.
We appreciate your feedback as it helps us to improve ourselves.
Have a good weekend!
Bevilles Jewellers
Hi Marie,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your purchase!
Stay Fabulous,
James
“The purchasing process was very smooth, no hitches. The only slight issue was when I was returning the watch (which already looked used, although it was meant to be brand new - worn strap).”
Hi Jeyamalar,
Thank you for taking the time to share your experience with us.
We are so happy to hear you are happy with your experience however, are incredibly sorry to hear the watch had been used, this is not our intention!
We hope you see a difference in the future!
Stay Fabulous,
James
“Thank you for giving me the ten percent off my latest purchase. Because you were out of stock. But I am more than pleased with my now watch. Also how prompt I received it.”
Hi David,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your experience!
We hope to see you again in the future!
Stay Fabulous,
James
