B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,786 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always B&H is the best place to shop for photography gear.”

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Posted 9 years ago

“I placed an order online before and 1 week later they send me an email saying they want ID. this is no problem so I sent them a copy of utility bill AS THEY REQUESTED THIS. then 2 days later they cancel my order rubbish customer service, cheap but bad service”

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Posted 9 years ago

“Very easy to order from UK.”

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Posted 9 years ago

“A very smooth well informed transacyion. Thank you”

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Posted 9 years ago

“nice shop”

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Posted 9 years ago

“Excellent shop! Highly recommended!”

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Posted 9 years ago

“+ Everything I need is available under one roof. + Staff have a high level of technical expertise. - Store is so big, staff often don't know where things are outside their department. - There is no maintenance facilities e.g. sensor cleaning for cameras.”

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Posted 9 years ago

“Excellent service! Highly recommended.”

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Posted 9 years ago

“I love how easy it is to place an order online and simply pick it up at the superstore!”

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Posted 9 years ago

“Yet again I can order goods for a faster delivery across the pond than here in London. Brilliant”

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Posted 9 years ago

“Quick and simple, an order with a faster delivery to London than my local London supplier”

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Posted 9 years ago

“cracking cheer guys.”

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Posted 9 years ago

“to early to comment as i have only just put my order in. Ask me later”

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Posted 9 years ago

“It"s the best photoshop i"ve shopped at. Highly recommended!”

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Posted 9 years ago

“Shipping cost to the UK is high ($65) for small items (Zeiss 35mm lenshood).”

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Posted 9 years ago

“Found the item I wanted very quick. check out service every clean and easy for international shipping. would use again.”

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Posted 9 years ago

“Easy to use as an overseas customer. Thanks”

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Posted 9 years ago

“Easy to use your online ordering system on your site. All the shipping options are nice and clear. Thanks!”

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Posted 9 years ago

“As I am based in the United Kingdom, many U.S. websites will not accept our Zip/Post code or telephone numbers etc. Your website does. My only query is why the VAT is so high on these goods if paid in advance. Have elected to pay VAT locally. The Vivitar auxiliary lens purchased is the HD3-43 0.43x 62mm wide angle and is hopefully an ideal fit for my 4k FDR-AX100E camcorder as it fits the Video camera's 62mm filter thread but also the auxiliary lens has a reasonable 72mm filter thread of its own. In the past, I have purchased Vivitar products directly in the UK but you are one of the few offering this product. Thank you. Is B&H the former Bell & Howell? I used to work for the company in the UK. back in the 1970s.”

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Posted 9 years ago

“I have not yet received my goods but I can say that the ordering experience is very good and if all turns up on time I will be very happy with the service.”

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Posted 9 years ago

B&H Photo is rated 4.7 based on 1,786 reviews