Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Sadly there is only five star, for if there were 10, I would have chosen 10. You are prompt, efficient and your folks know the equipment you sell. Thank you for meeting and exceeding my expectations. Jose Pagan”

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“Amazing quick shipping and service , excellent price. Will be using them again for Rain Bird products”

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“I ordered 100’ of 1” trac pipe and (2) trac pipe fittings. The fittings were back ordered and would not be available at the same time the trac pipe arrived. I needed to cancel the fittings only and just get the trac pipe itself. The Big Frog person I spoke to listened, clarified my request, canceled the fittings, and was able credit my credit card all in the span of about 5-10 minutes. You can’t find that level of customer service these days. I am highly impressed with Big Frog. Well done ladies and gentlemen of Big Frog Supply!”

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“First rate outfit, excellent service. Good supply and selection of parts and pieces.”

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“Wow!!! What a great company. Awesome customer service and great products as well. Super fast shipping to. Definitely recommend Big Frog Supply.”

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“I specifically needed a Sollos ground stack "GS08 998100 8" GROUND STAKE PVC 1629" which was offered on Big Frog Supply's web site. I paid over $7 for the part and over $8 for shipping. I received a very "generic" ground stack and could have purchased four of these "Generic" stacks from Amazon for about half of the total amount I paid.”

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“Great service, great price (better than Amazon) great follow through. Thanks.”

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“Price was great! Delivery was fast! What else can you ask for?”

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“Got everything that I ordered very quickly at the best price I could find.”

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“Great turnaround and exceptional customer service. Good products too.”

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“I purchased Rain Bird items for less and with quicker delivery than I could have on the Rain Bird website. Also very quick response to an email question.”

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“Every thing arrived on time and in excellent condition. NOw for the installation!”

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“Good product, fair price, fast shipping. A pleasure to deal with this company.”

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“Fast shipping, got exactly what I ordered and it worked perfectly…what more could you ask?”

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“The item was reasonably priced and shipped promptly. Very happy with my purchase.”

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“Happy no shipping fees. Happy delivered so quickly. Thank you”

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“Live in an isolated area where it is hard to get to a town to purchase items but Big Frog made it so much faster and Easier to just buy on line and have it delivered to me….great service!”

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“Perfect No problem at all. Arrived in a timely fashion. Thanks”

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“I ordered a shallow well pump and it can very quickly. When I called with questions to make sure I was ordering the right pump, they answered all my questions and made me feel confident.”

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“Needed this pump in a timely manner. Very quick delivery! Very happy! I highly recommend this company. Thanks Big Frog!”

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Big Frog Supply is rated 4.8 based on 5,882 reviews