Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,889 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

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“very good product lineup, easy to use website, and very fast shipping.”

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“you processed my order immediately which hasn't happened very often for me during the Covid pandemic. Thanks.”

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“I ordered a sprinkler cover on Monday and received it Wednesday afternoon. Wonderful shipping speed!!!”

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“Fast, priced right and exactly what I needed. Thank you”

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“Love my felco saw. Good correspondence with the company”

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“Very happy with Big Frog, got what I needed and saved money in the process.”

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“I used Big Frog for the first time because I did not want to buy from Amazon, I was happy with the result and I made a saving”

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“Delivery was awesome and super quick! The product came as is and I would purchase from them again.”

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“The merchandise was shipped quickly. And it worked out of the box. Saved me a couple of hundred bucks from hiring a plumber to do the job.”

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“Fast service , great price!!!! I’m grateful for their help”

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“Fast and accurate delivery.Good web site easy to navigate.”

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“Pricing far lower than the competition with Fast Shipping. Easy website navigation with helpful suggestions too. Thanks!”

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“The process from ordering to delivery was excellent. Best on line customer service I have experienced. Took only 3 days to send ship across the country. Company sent daily emails on status of order.”

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“I received my order in a timely fashion. In addition, the website was easy to use. I’m very happy to have found Big Frog Supply for my “special” hard to find plumbing products.”

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“Very easy to use. Very quick response. Very good price.”

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“Product was delivered within 48 hours! Everything worked as promised very satisfied!”

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“It can very difficult to find the exact sprayer heads you had installed 12-years ago but the Team at Big Frog Supply had my back!! Exactly what I wanted and Very Fast Delivery also!!! Great Job Team Big Frog!!”

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“I ordered a Wifi Link for my Rain Bird sprinkler system. Big Frog had a better price than Amazon but I had not worked with them before. I took a chance and ordered on line using my credit card. Immediately I got a response that my order had been received and was being processed. Next a few emails told me my order was shipped along with tracking information. Within 2 days of my order, the Wifi link was received. I stalled it quickly with the directions and soon was able to control my sprinkler system from my iPhone anywhere I want. Big Frog has proved that they are responsive and responsible.”

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“They had lowest price and shipping/delivery was very fast.”

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“Product was readily available, ordering was simple and price was best in comparison to all others. Received product in a couple days and was exactly what I ordered and expected.”

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Big Frog Supply is rated 4.8 based on 5,889 reviews