Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you guys did great got items quickly a clean business transaction thanks”

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“Online ordering was very easy and kept me updated on the status of my order by letting me know right when it shipped.”

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“U guys are definitely a Prince in disguise. Thanks for hopping right to it and making sure my order was exactly per my request & taking those extra long leaps to getting it delivered quickly! Happy Holidays!”

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“Nice website with good prices and quick shipping. Follow up emails were informative.”

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“The project was a last minute job.Big Frog handled the order and shipped fast.”

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“Very fast shipping. Product was received in great condition and as described. I would definitely use Big Frog Supply again in the future!”

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“Quick shipping the right product and price I will keep this supplier in my favorites thanks”

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“Fast delivery and well packaged. Thank you. Product was as advertised”

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“I order a tankless water heater, and it arrived with internal damage. I called Big Frog, and then sent pictures of the damage. Big Frog immediately shipped a replacement water heater and gave me an additional discount on the replacement to compensate for the time and inconvenience of repacking and returning the damaged unit. I could not be happier with Big Frog's service.”

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“The price was right and within 3 days my new heater had arrived. Great service!”

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“Great price and very fast shipping. Would highly recommend this company”

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“I just bought my house 2 months ago pump was only humming and replaced it with pump from your company it’s working great 👍🏻”

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“Their website was easy to use. Check out and delivery went smooth. Had the item I needed at a very good price.”

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“Well...Big Frog's service was great. Problem was I ordered the wrong part.”

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“Prompt service and delivery of a quality product at competitive prices.”

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“Awesome service and timely delivery. Would highly recommend to others.”

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“Good service. Quick ship. Stuff in stock. No trip to big box.”

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“Great price for product and very quick delivery! I will purchase from Big Frog again.”

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“Great experience, I ordered an older model at a lower price and got the newer model at the same price, awesome”

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“They had what I needed at good price and the shipping was quick thanks BF”

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Big Frog Supply is rated 4.8 based on 5,888 reviews