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Big Frog Supply Reviews

4.8 Rating 5,884 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,884 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous
Anonymous  // 01/01/2019
Correct product, good price, no hassle in process. Will use this provider again
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Had everything I needed at a great price! What more could I want. Shipped as advertised. Great place.
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I was so impressed with how quickly and efficiently my order came. Sometimes when ordering parts online, you have longer wait times or no tracking info. Big Frog Supply was awesome.
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Exceptional sever, Mailed same day as ordered, product works 100%
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Very happy with my order I placed a order for two hose outlet time and love this items
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Fast and I received what I ordered no problems
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The description of the item was very helpful and accurate. The item was shipped promptly. Customer Service is excellent.
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They had the part and it was $30 cheaper than if I bought it directly from Rainbird. It was delivered to me in three days. Thanks Big Frog.
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The Orbit 2-outlet hose faucet timer is great. I live in Marin County, CA and we're under a severe drought. Water company wants us to water once-a-week; previous timer only allowed for 72 hours, Orbit can be set for once-a-week. Great product, fast delivery.
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I hadn’t heard about Big Frog before, but found them when I was looking for a specific item (Orbit dual timer). I tried them out with one order, but have returned for more because of their good prices and fast delivery.
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Very proactive. I never had to wait for status on anything. They set the bar for online purchases
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Great prices, quick shipping, and easy to navigate site. Will use them again, and have used them in the past. My Go-To for sprinkler supplies.
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We'll packed and timely. Works great... easy to set up.
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The Watts Pressure Reducing Valve I needed was in stock and shipped same day as order. Best price on the interned.
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I James Grendahl would like to comment on the Rep: Tyler, he was so helpful and patient with me. I would gladly recommend Big Frog. Thanks Tyler!
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The delivery process was terrible. Delayed twice. I paid a plumber for installation and water heater didn’t arrive on time. Now need to reschedule it .
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Hello Maximiliano, We apologize on the delay from the carrier. Once the packages are out of our hands, we lose control of the speed of delivery. The carriers have struglled during covid tokeep up with demand. We apologize for this issue, but want you to know, we shipped your order as fast as possible!
My order came very quickly and was priced well!
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Originally ordering via Amazon, I had a warranty issue with my Liberty SumpJet back up. Big Frog, the Amazon supplier, stepped up and seen to it that the Liberty warranty was honored. In the process I ordered a replacement pump and was serviced in 3 days with the new pump in hand. To add to my satisfaction Big Frog sent a return label covering the shipping for the return of the failed pump. Good experience.
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Answered my questions, checked physical stock before the order, shipped and arrived quickly. Very good service!
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Got help on the phone getting the part I needed then easy to use help with setup through their online blog. Quick delivery and friendly service.
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Big Frog Supply is rated 4.8 based on 5,884 reviews