Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,889 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Had the product I needed and shipped quickly. Go to site for my future needs.”

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“Prompt service and quick turnaround and shipment of order. I will definitely use them in the future.”

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“Arrived 2 days earlier than expected and fit perfectly”

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“Very easy process. Product arrived quick and without incidents. Thanks”

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“Thank you! I see many of these same brand (all over N E Kansas)If they are good enough for a Kansas rancher, they are good enough for me. Donkey shane my friends!!”

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“Easy to order, speedy delivery and product correct. Price of unit very competitive”

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“I had a very hard time trying to find plumbing replacement parts for a couple stopcock valves that were installed in the 1970s. Making things harder was the fact that the original company was sold to another but they new company did still make replacement parts. Big Frog could get them!! The only reason I can't rate the service a "5" is the long lead time (>2wk) in getting the parts shipped to me. They parts were as expected and corrected my problem.”

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“Smooth and speedy!😁 got the irrigation filter that I needed and very happy with the service!”

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“Had the parts II needed and prompt shipping! Thanks!”

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“Great product and a great price; no issues with the product and very timely delivery.”

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“Product exactly as described. Very competitive pricing! Fast shipping!”

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“The sprinkler is like new again. I will buy the same part for my other sprinkler now.”

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“Big Frog shipped timely and kept me informed. Great customer support.”

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“Wow I’m very impressed of how this company sent out our order on the very same day thank you”

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“The people are friendly, knowledgeable and helpful. I planned 3 new stations. They helped ensure I made the right product choices. I wish free shipping dollar amount threshold was lower. I hate paying shipping and usually don’t need a lot of materials. I’ll add 4 more stations in the future. I’ll be checking with Big Frog.”

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“Thank you many times. I installed it, it works fine and im happy as a pig in mud Donkey Shane”

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“The sprinkler parts were easy to order and the shipment arrived promptly.”

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“Competitive pricing!! Fast Shipping!! Great Experience!! Had what I needed!!”