Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very quick but I gave 4 stars because I don't know about there customer service especially it comes to return policy.”

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“The products arrived in a timely manner. However, one of the items was wrong and we have to wait for the correct one since it is backordered... very frustrating since we needed the items we purchased.”

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“Products were perfect and shipped QUICKLY! Thank you very much”

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“Great prices! Delivery very prompt and exactly what I ordered! Will use Big Frog again!”

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“Received package in a few days. Ordered Rainbird Sprinkler Controller with Wifi. Wifi module was already installed. Unit was replacing an older unit. Install was easy, in my setup. Big Frog Supply keeps you updated from order process to delivery. Thanks again. Jim B. Lake City, Fl.”

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“Big Frog Supply delivered the items quickly and the items look ok. One of the items had an opening in the packaging but appears new and in new condition.”

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“Once the product was off of backorder status, it was promptly shipped to me.”

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“Arrived as expected. Have not used them as yet.”

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“EADY TO ORDER .EMAIL TO CONFIRM SPEEDY DELIVERY TANKS”

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“Product was exactly what I was looking for and arrived in a timely manner”

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“Had what I needed for a fair price, and quick delivery.”

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“Great service, fast free shipping and could not ask for better.”

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“The item I ordered arrived sooner than expected and so far has worked as expected. All for a better price than Amazon.”

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“The filter was badly needed, but it unconverted a broken hot water line under repair right now to the tune of $14,100.00..... I said WOW ! The big frog filter purchase was shipped Incredibly fast, and fast is good, when someone wants to LEAVE CALIFORNIA as much as I do !!!!!”

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“The order was fine.But trying to place another order and your system shuts. me down. You have no phone number to call . so what the heck do I buy from some one else ? John”

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“Prompt shipping and good product. Would purchase again from Big Frog.”

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“The order arrived way sooner then expected and the price was the best I could find.”

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“For reasons which defy explanation the product was sent to the wrong address, one I never had anything to do with and never heard of. This was particularly puzzling because when I signed up with you I provided the particulars about me, including, of course, my address. The person I talked to about this matter was barely civil, really of no sympathetic help. To the business's credit the cost of the product and the shipping were refunded to me. I know stuff happens and I am not a fault finder. Yet I bought the part from another outfit. The part sent to the wrong address arrived back to you via return-to-sender. I would have re-purchased the part but I thought about the experience with your worker and thought the better of it.”

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“Excellent service and received my order and am pleased with the quality of the product. This is my first order but definitely not the last.”

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“Products timely arrived as ordered. yada yada yada yada”

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Big Frog Supply is rated 4.8 based on 5,888 reviews