Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great service and Fast delivery. Product arrived as described on the website.”

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“Big Frog carries premium products at fair prices. Shipping was fast.”

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“I received the order quickly. I installed three heads that replaced some old units but weather is still to cold to activate the system yet.”

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“I ordered hydro rain from Big Frog Supply. I got my package in 3 days. They are fast.”

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“Where is the little handle to turn the solenoid??? Missing”

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“Quick delivery of exactly what I needed. Product was what I ordered and worked great.”

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“Good selection. Was able to find exactly the pruners I was looking for.”

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“Fast, responsive customer service; fast shipping; quality products! I had a problem with my original shipment, and Big Frog sent out a replacement immediately - I had it in 2 days! Thank you.”

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“Went on line, found item, ordered item, credit card charge was processed, got receipt from big frog supply. Next day I get “order canceled”. Turns out they don’t have it in stock and apparently don’t plan to get any in based on canceled order. Not responding to emails asking for clarification. Do they always process credit card charges without checking to see if they have the item in stock?”

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“I was very impressed on how quick and easy it was to order.”

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“Great service and pricing. Product delivered timely and was just what was needed to get the sprinkler system working the way it should. I am very satisfied with the entire transaction, and I will be a Big Frog customer going forward.”

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“Shipped me exactly what I needed for my Rain bird system. Shipment went out quickly and tracking info updates were accurate. Very happy with the product and service!”

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“Best price I could find for recirculating pump and Big Frog gave me a discount code. Delivered in 2 days without problem. Will use again for plumbing supplies. Excellent service”

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“It was fast shipping but I haven't been able to try the product yet.it was fast and easy to order the product.”

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“Delivered in perfect condition and on the delivery date stated.”

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“You got the pressure reducing valve in record time, to get my sprinkler system back on. Thank you”

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“They are easy to do business with and their products are always exactly as described.”

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“Quick response and delivery to order and lower cost. Thanks”

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“Great prices and super fast shipping, would recommend to anybody!”

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“Price was expected. Service exceeded my expectations. I am very happy and would highly recommend.”

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Big Frog Supply is rated 4.8 based on 5,888 reviews