Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,883 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was noy totally happy with my order due to the fact I was sent the updated version of sp3512 which was the spex3512 which plumbs different then the original I ordered. In the catalog online it does not say the sp3512 was discontinued. As far as the service and shipment I was extremely happy!!”

Helpful Report

“Part described was accurate and correct. Arrived well packaged. Overall a satisfactory experience.”

Helpful Report

“Seamless ordering and very quick delivery, even during the holidays! Will definitely order again!”

Helpful Report

“Great product,works great and I enjoy watering the lawn.”

Helpful Report

“I really appreciate the prompt delivery service. With delays becoming the norm, it is refreshing to order and receive items within days.”

Helpful Report

“In stock and Quick shipping :-) with great follow up after the sale”

Helpful Report

“I ordered two Rinnai pushbuttons. They arrived very quickly and work great. Can't beat that! Nice.”

Helpful Report

“Quality product delivered fast and on time. Pump was exactly what I was looking for”

Helpful Report

“Big Frog had the product I was looking for at a good price with very fast shipping.”

Helpful Report

“DONT KNOW YET... HAVE NOT RECEIVED ITEM.. VERY SLOW SHIPPING ON UPS....”

Helpful Report

“Big Frog Supply was responsive to my question and shipped quickly.”

Helpful Report

“Excellent communication throughout the entire ordering, fulfilling, and shipping processes! Got exactly the item I ordered, exactly as it was described. Very happy!”

Helpful Report

“Fast delivery on a perfect product! In stock too!”

Helpful Report

“Material arrived on time and as described in perfect condition”

Helpful Report

“I recently bought a Rinnai tankless water heater from Big Frog and I couldn’t be happier with my experience. Not only did they have the exact model I was looking for but they shipped it the very same day, 3 days later I received it at home in perfect conditions, thanks in part for the excellent job they did with the packaging making sure it would not get damaged in the transportation process. As a delivery driver myself I am very impressed with their excellent job.”

Helpful Report

“The product was on sale and I was able to get an additional 5% off! It was a great deal and fast shipping. I have purchased from BF before and have not been disappointed with the service, products, and prices.”

Helpful Report

“Your picture on the website showed three weather stations and two receivers but you shipped only one set. Please correct misleading pictures on your website.”

Helpful Report

“The item was ordered on a Friday night and arrived by noon on Monday. That was awesome! And the price was the best that I found, too—great job all around!”

Helpful Report

“Great service and fast shipping, thanks. Will be ordering again!”

Helpful Report

“Arrived in a timely matter and product was exactly what I ordered. This was a must have for a replacement therefore receiving it quick was a big help. Very pleased with the product will be ordering more to make some upgrades in the near feature.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,883 reviews