Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,886 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome products with great, convenient service. Thanks a ton”

Helpful Report

“I usually avoid ordering from companies who use Fedex, their service is atrocious. Package was supposed to arrive on Monday, it showed up Thursday. Highly unlikely I’ll order again as long they use this company to move their products”

Helpful Report

“Quality product at the lowest price I could find. Easy checkout with PayPal and prompt shipping with tracking information provided. I will look at Big Frog for future plumbing supplies.”

Helpful Report

“Product I needed was shipped right away. Good quality and well packaged for shipment.”

Helpful Report

“Had what I needed in stoke. Super fast shipping. Had my item delivered at my door in less then 24 hours. Thank you”

Helpful Report

“FAST Delivery. Good price. I will be a return customer.”

Helpful Report

“Easy to use website, parts came within days. Definitely satisfied and will use again.”

Helpful Report

“Awesome delivery time. Easy to order. I'm testing 2 timers and will order more if they work well. Only time will tell if the product functions the way it should.”

Helpful Report

“Best prices and super fast shipping! Will use again.”

Helpful Report

“Very nice company to do business with. Would do business with them again.”

Helpful Report

“Timely delivery good cost on products timely delivery food cost products”

Helpful Report

“Parts available for immediate shipping. Came in a very timely manner.”

Helpful Report

“Fast shipping. I received my order in 3 days.”

Helpful Report

“The shipment was timely. I’m not sure about the product yet. We have a different kind of sprinkler. We are going to have to see if we can adapt our current style to your heads.”

Helpful Report

“Good service nice people got product in timely maner in good working order”

Helpful Report

“Have not received my products as of this date. Then again it's 80 miles from VaBch to Moon VA so that's quite a feat for the U.S Post office. 80 miles in 16 days and still nothing in sight. Please don't send by USPS or I will not buy from you again.”

Helpful Report

“Had the merchandise that we were looking for at great prices, and quick delivery.”

Helpful Report

“easy web site, fast delivery. thanks for everything. I will purchase from your company again.”

Helpful Report

“We ordered a tankless water heater and immediately canceled it same day because we decided to buy a refuser tank water heater from Lowe’s instead. Instead of canceling they ship the order and after 2 weeks no delivery. We already got a water heater same day we ordered and now they are outfight stealing our money and will not refund. The managers will tell you to screw off when we did everything on our end. They will outright steal your money and will not ship or cancel.”

Helpful Report

“The item came in a box that looked like it was run over by a forklift. The Fed ex driver would not make a note of damage, because it was covered with Big Frog tape. Damage was made in warehouse. I have used it and so far it is working.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,886 reviews