Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,888 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

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“The right items and fast shipping. That’s all I need to say.”

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“Great price and fast, free shipping. No issues with anything.”

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“Excellent quality and choice of parts Very helpful Will tell my friends about your company”

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“Had product we needed when no one else did, shipped quick and very reasonably priced.”

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“Same good old #7 Felco pruners (right-handed) but for $40 less than at retail. Love Big Frog!”

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“Fast Service. Responds to emails in timely manner. Had exactly what I was looking for. Customer support always answered phone calls.”

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“Everything was as expected and delivered in good time. Good job!”

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“I built a "mount" for our patio umbrella; one that we could remove the umbrella easily. I got the appropriately sized PVC pipe but needed something to keep it from spinning in a breeze. Le voila! This works great. Heavy duty rubber and fits both the pipe and the umbrella perfectly. The price was great and the shipping was fast. I have bookmarked these folks for future purchases.”

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“Big Frog Supply is my go to for irrigation supplies. High quality products are fairly priced and shipped to my door within a short period.”

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“Good experience so far. If I decide to return Sept 20 after a birthday we'll see how that goes.”

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“Great Web-site and fast non damaged delivery of the product I ordered”

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“You don't have a Phone? My package was lost by Fedex. Your using Fedex with NO signature required gives the driver license to throw my package down out at the curb so someone following him can just pick it up and drive off. Do you "save" money by sending it that way? I'm still without a magnetic switch and you still got my money for nothing! I'll NEVER buy from you again as long as you send packages thru Fedex with no signature required! I hope you are paying attention to your customers.”

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“Great price and the product was quality. Communication was responsive and shipping was very quick.”

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“Had exactly what we needed and fulfilled the order in a timely manner.”

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“Shipping on time, packed items safely, and very good prices”

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“Very timely delivery with correct item sent. Great job!”

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“Excellent customer service, great prices and product selection, user friendly website,”

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“A change in planning on our side negated the need for the products ordered from Big Frog Supply. The return process was prompt and hassle-free. A sign of good company is how the handle returns and complaints. I give Big Frog stars. Happy customer in Arizona”

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“These parts were a portion of a much larger order. All of which arrived on time although the pretty heavy 700 feet of dripline did a number on the shipping box.”

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“Just what we need! Extremely fast Shipping! Highly recommend’”

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Big Frog Supply is rated 4.8 based on 5,888 reviews