Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a reasonable price with a timely delivery. What’s not to like.”

Helpful Report

“Big Frog Supply shipped my order within 24 hours! They notified me every step of the way: Received order; shipped order; Out for delivery on the date it arrived; order delivered—did you receive it? The carrier had some delays and misinformation as to the delivery date twice, but that was not Big Frog’s fault, nor did Big Frog make false promises. Although I had found a supplier who would charge less per item if you bought two, their return policy was not good. (If an item was defective, too bad so sad.) I hope the water filter I ordered is in good condition; it appears to be.”

Helpful Report

“Great service, their tech support was very helpful. Received the parts in a very prompt manner”

Helpful Report

“I haven't received my item or shipping conformation or anything”

Helpful Report

“They shipped out fast. Delivered way sooner than expected. These hydrants are buy far worth the money!”

Helpful Report

“Product came very fast and is exactly what I expected!!! Works great!”

Helpful Report

“just done what they should & filled my order in a timely manner”

Helpful Report

“you sent the right product but to the wrong address.”

Helpful Report

“First of all, they had the part that I wanted. Second they got it to me in three days! Good communication during the process.”

Helpful Report

“Great Price, fast shipping. Will purchase from them again.”

Helpful Report

“Best price I found, very fast service and overall a great experience!”

Helpful Report

“Very happy was just what I ordered thank you very much”

Helpful Report

“Great fast service. Have better prices that whats offered locally.”

Helpful Report

“Fast service and reliable service and easy to use web site”

Helpful Report

“After purchase of seed spreader from big frog I decided to cancel my membership to Amazon. Big frog was less expensive, very easy to order from and the spreader was delivered in 3 days.”

Helpful Report

“Fantastic prices ; Fast delivery; very happy with purchase.”

Helpful Report

“Very happy with big frog had the items I was looking for and very fast delivery”

Helpful Report

“Great price, fast shipping, good communication. Very pleased with my experience at Big Frog Supply.”

Helpful Report

“Good customer service when i had to return a B-Hyve timer”

Helpful Report

“Sales person was really helpful , he was able to answer all of my questions and did a great job on getting me the parts I needed.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,882 reviews