Big Motoring World Reviews

Name: Big Motoring World
Rating: 2.88

2.9 Rating 384 Reviews

46 %

of reviewers recommend Big Motoring World

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Metrics

2.9

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Accurate And Undamaged Orders	Greater than 26%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Big Motoring World 1 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt really happy buying from here. Nice friendly team of people.”

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Posted 3 years ago

“I bought my car from here less than a month ago, 4 years old with 30,000 miles on the clock, fast forward 3 weeks my car won’t start. Big motoring worlds after sales team don’t work on the weekend which is very funny when they have a full team of pre sale employees who do ready take your money. I called up to be told my car can’t be fixed by them until 4 weeks time end of December which is an outrage because unless you’re privileged enough to have a second car isn’t possible at all. I need my car for work which they came back to and said you can get this done by a local garage. Luckily Halfords were able to help which came to 300 quid. I have 3 month warranty on this car which I got told repeatedly is a (gesture of good will from these money grabbers) but what’s my £200 admin fee for then? The sales rep done nothing for getting my car! This dirty company offered to give me £128 for my repairs which was a sensory issue nothing from my end. For a job that cost 300 quid al because it had to be done from a different garage. I wouldn’t need to if I didn’t have to wait 4 weeks to get my car fixed for your issue!. Now who expects having a car for less than a month you’d have to spend an extra 180 on repairing it. Honestly anyone looking for a new car do not come to this place they are so happy to take your money but when it comes to paying and being fair they lack none of it. Tell me honestly how you don’t have a after sales team on the weekend m. It’s such poor customer service you money grabbers. I’m happy for you to reply because I can carry on for hours big motoring world I’ve provided my plate for you to know exactly who I am. Anyone who has any questions please ask I’m more than happy to tell you why this is horrific”

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Posted 3 years ago

“So happy I chose to buy here over private. Everything was taken care of which took a lot of the worthy out of buying my car.”

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Posted 3 years ago

“Would definitely use them again next year when I change it.”

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Posted 3 years ago

“Very good and people were very nice and helpful. We only had to wait a bit for the financial approval but it came through.”

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Posted 3 years ago

“Excellent range of cars, best place to go if your not quite sure what it is you want.”

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Posted 3 years ago

“Very good and people were very nice and helpful. We only had to wait quite a bit for the financial approval.”

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Posted 3 years ago

“No pressure to buy, plenty of cars to look at, good choices, and brilliant prices”

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Posted 3 years ago

“I couldn't have been more surprised or pleased with the process and people.”

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Posted 3 years ago

“Felt like I was in safe hands with Ben.”

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Posted 3 years ago

“Competent sales people, helpful, enthusiastic about their job. Managed to get everything done in one day.”

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Posted 3 years ago

“I was very pleased with the service provided by the sales staff from the first discussions to the final purchase.”

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Posted 3 years ago

“They helped me arrange finance very quickly. Great service, would definitely recommend.”

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Posted 3 years ago

“Collected my car on Saturday and I could not be more happy with it.”

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Posted 3 years ago

“Very happy with my car I purchased two years ago so bought my son here to get his first car.”

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Posted 3 years ago

“Easy choice for me to buy from Big Motoring World. I purchased a car from them a few years ago and was very happy with the overall service.”

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Posted 3 years ago

“Flawless from the guys I dealt with and super pleased with the car.”

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Posted 3 years ago

“Great supportive staff with good information. Brought my first car with them and couldn't be happier.”

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Posted 3 years ago

“Staff were helpful from start to finish and couldn’t do enough for me. Not to mention the quality of the cars is exceptional”

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Posted 3 years ago

“Amazed by the range of cars available. All the cars I looked at felt almost brand new. Sales guy was helpful in finding something suitable for my budget and spec I was after.”

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Posted 3 years ago

Big Motoring World is rated 2.9 based on 384 reviews